Pega Customer Service vs. Pipedrive
Pega Customer Service vs. Pipedrive
Product | Rating | Most Used By | Product Summary | Starting Price |
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Pega Customer Service | N/A | Pega Customer Service is a solution for solving interactions with customers, including collections, claims management, and other case management. It is available in 3 editions: the Digital Customer Engagement Edition, the Enterprise Edition, and the Case Management Edition. | N/A | |
Pipedrive | N/A | Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales. | $24 per month |
Pega Customer Service | Pipedrive | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Monthly plans are available. The Essentials monthly plan at $24 per month. | ||||||||||||||
More Pricing Information |
Pega Customer Service | Pipedrive | |
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Top Pros |
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Top Cons |
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Pega Customer Service | Pipedrive | ||||||||||||||||||||||||||||||
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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Pega Customer Service | Pipedrive | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Pega Customer Service | Pipedrive | |
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Likelihood to Recommend | 7.7 (2 ratings) | 8.9 (63 ratings) |
Likelihood to Renew | - (0 ratings) | 8.0 (3 ratings) |
Usability | - (0 ratings) | 9.0 (16 ratings) |
Availability | - (0 ratings) | 8.2 (1 ratings) |
Support Rating | - (0 ratings) | 8.4 (15 ratings) |
Implementation Rating | - (0 ratings) | 8.2 (1 ratings) |
Pega Customer Service | Pipedrive | |
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Likelihood to Recommend | Pegasystems | Pipedrive Inc. |
Pros | Pegasystems | Pipedrive Inc. |
Cons | Pegasystems | Pipedrive Inc. |
Likelihood to Renew | Pegasystems No answers on this topic | Pipedrive Inc. |
Usability | Pegasystems No answers on this topic | Pipedrive Inc. |
Support Rating | Pegasystems No answers on this topic | Pipedrive Inc. |
Implementation Rating | Pegasystems No answers on this topic | Pipedrive Inc. |
Alternatives Considered | Pegasystems | Pipedrive Inc. |
Return on Investment | Pegasystems | Pipedrive Inc. |
ScreenShots | Pega Customer Service Screenshots | Pipedrive Screenshots |