PeopleAdmin Higher Ed Platform, from Powerschool vs. Salesforce Agentforce Education vs. Schoolmint Hero

Organizations who have very few applications and/or very few positions posted are probably less likely to benefit as high from PeopleAdmin. Large organizations who have several positions and/or several applications/applicants can definitely benefit from this product. This product is not as well suited for performance management as I had hoped because there is not a lot of freedom to creating and designing different evaluations for different position types in the system when you have an organization that has thousands of different employees and types.

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I would say it's suited for a higher ED or K through 12 use case. If you're tracking anyone who is a learner, I would say it's still applicable for non-degree learning experiences. So even if you don't have a four year degree granting institution, but if you're not doing education, that's probably where I would say it's not really for you. Right. There's other products, other verticals like nonprofit cloud or financial services cloud you'd want to look at.

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Hero is a great time saver for any busy school administrator. Students are able to use technology to earn positive points and also track and manage their own discipline. It is user-friendly and adaptable to the specific needs of the school. I love writing my own tracking codes and setting the action thresholds.

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• Applicant tracking was a good use of this tool for our department. I think it could use a few more customization features but overall it was a good tool to weed out applicants who were not qualified for the position.
• The system has some canned reporting tools that also worked well for our department and management needs.
• It was a great place to house our position descriptions and provided a readily accessible source for hiring managers to make requested updates and changes and for employees to see and have access to their position descriptions.

• Great use of integrating across all aspects of enrollment.
• Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
• Reporting is fabulous inside of Salesforce.
• All of the Apps in the App Exchange.

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• Allows ALL students to earn points at the push of a button.
• Connects with infinite Campus so student schedules and info are always accurate on the Hero site.
• Allows teachers to create their own groups for after school programs or even small groups in their classrooms.

• PeopleAdmin's internal report writer needs work. Currently, in version 7, reporting can only be done requisition number by requisition number. The report writer needs to be modified so it can create reports enterprise-wide.
• PeopleAdmin's Data Mart product needs substantial modification. In version 5.8, on a monthly basis, PeopleAdmin provided us with an Microsoft Access database containing our historical data up to that period end. In version 7, the "Data Mart" contains our historical data. The Data Mart consists of over 300 files. These files are not database table downloads nor is it parts of a database data dump. Rather, the files appear to be scrapes from html pages. They contain html codes and other character data that needs to be cleaned before they can be uploaded. The files are not in a table-by-table format. Any one file can contain data from two or more tables. The format of the Data Mart makes it difficult to load the data into a database and format it in a table structure that is comparable to the Access database provided with version 5.8.

• I think the display of the cloud for students can seem a bit intimidating at first.
• I do not know the depth in which some features could offer more, but organization is the most important in displaying the information for the user.
• Other than the visual aspect I think Salesforce does an amazing job! I'd like to see this used more widely.

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• Hero had the Hero Homeroom where teachers could collaborate and receive rewards but that was discontinued. I think that a similar reward system for those who are supposed to be inputting information would be helpful, where consistency for the required input is rewarded. For example: teachers were to be recording points for all their students every period every day - if they received points for completing their input & could then choose to spend those points on rewards that would help encourage participation to make it more successful overall.
• Too hands-off in making sure that implementation is as successful as possible.
• Too techie for non-tech savvy people.

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We are evaluating our options as it relates to PeopleAdmin. We are likely to renew as we can not find another product that gives us the functionality we have with PeopleAdmin 5.8 in the area of Position Description. Outside of that, we would likely be close to finding another product solution.

It is a great product

It can be extremely user friendly and customizable - if you have the skills to do that. There are features - like records related opening in sub tabs - that make work more efficient. There is a definitely a steep learning curve when it comes to becoming a salesforce admin though.

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again. for the day to day usage, adding points is a bit of a chore but I keep doing it because the students respond

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People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.

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Someone is always available. I like being able to call, chat, or email as needed. There are also a lot of tutorials and webinars provided. Hero does a good job of providing tools for onboarding new users and customers as well. It is easy to find whatever information you are looking for.

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I've used both Target Recruit and HR Smart. When working with Target Recruit it quickly became apparent it was not the right solution for us. Another solution we examined prior to selection PeopleAdmin was iCIMS. iCIMS is a very social system but was not as familiar with the Higher Education recruitment processes as was PeopleAdmin.

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Salesforce has many more options, functionality, and can provide real time dashboard reports from the homepage. Provides a quicker search functionality and merges all information for other areas of the company into a concise summary. Report functionality is very intuitive and with basic understanding, users can build their own graphs and dashboards to help visual important data.

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We used a tardy tracking system a couple years ago but it wasn't as efficient as Hero. It did not keep track of any positive behaviors. I don't remember the name of the system but I know it only focused on the negative behaviors and giving out consequences for those negative behaviors.

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• We are now able to track our recruitment sources to determine our ROI on university paid subscriptions.
• We have reduced our recruiting approval review times by 50%
• We have identified areas for improvement substancially by having robust reporting available at our fingertips.

• Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
• Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
• Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.

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• Definitely worth the money. The kids are happy, they're using the program as often as they can, and they appreciate the opportunity to be rewarded for their good behavior.
• We've been able to sustain a store, and that's super awesome. I know we wouldn't be able to without the help of Hero and the ways in which we keep the hype.
• I think I need more help with teacher adoption. We have a lot of initiatives at our school, so we're trying to take on a little more than we can chew at this point. We're getting there though!