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PeopleFluent vs. SmartRecruiters, now part of SAP SuccessFactors

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PeopleFluent

    Score7.9 out of 10
    Enterprise companies (1,001+ employees)
    PeopleFluent includes modules for recruiting, performance management, compensation, learning, succession, and vendor management, as well as workforce planning and diversity. These modules can be purchased separately or bundled, and integrate with other HR systems.N/A

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A
    Pricing
    PeopleFluentSmartRecruiters, now part of SAP SuccessFactors
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PeopleFluentSmartRecruiters, now part of SAP SuccessFactors
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.
    More Pricing Information
    Community Pulse
    PeopleFluentSmartRecruiters, now part of SAP SuccessFactors
    Considered Both Products
    PeopleFluent
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    16 Answers
    Features
    PeopleFluentSmartRecruiters, now part of SAP SuccessFactors
    Onboarding
    Comparison of Onboarding features of PeopleFluent and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    PeopleFluent
    8.0
    11 Ratings
    10% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    New hire portal7.07 Ratings00 Ratings
    Manager tracking tools9.011 Ratings00 Ratings
    Compliance tracking and reporting8.08 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of PeopleFluent and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    PeopleFluent
    8.2
    11 Ratings
    11% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Corporate goal setting9.07 Ratings00 Ratings
    Subordinate goal setting9.06 Ratings00 Ratings
    Individual goal setting9.09 Ratings00 Ratings
    Line-of sight-visibility7.09 Ratings00 Ratings
    Performance tracking7.09 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of PeopleFluent and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    PeopleFluent
    6.5
    11 Ratings
    5% below category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Performance plans7.07 Ratings00 Ratings
    Plan weighting4.06 Ratings00 Ratings
    Manager note taking7.04 Ratings00 Ratings
    Performance improvement plans7.05 Ratings00 Ratings
    Review status tracking7.07 Ratings00 Ratings
    Rater nomination workflow7.05 Ratings00 Ratings
    Review reminders7.05 Ratings00 Ratings
    Workflow restrictions5.06 Ratings00 Ratings
    Multiple review frequency7.07 Ratings00 Ratings
    Reporting7.08 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of PeopleFluent and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    PeopleFluent
    6.3
    8 Ratings
    7% below category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Create succession plans/pools7.05 Ratings00 Ratings
    Candidate ranking6.05 Ratings00 Ratings
    Candidate search6.08 Ratings00 Ratings
    Candidate development6.06 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of PeopleFluent and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    PeopleFluent
    9.5
    8 Ratings
    29% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    Job Requisition Management10.06 Ratings9.8109 Ratings
    Company Website Posting10.06 Ratings9.9114 Ratings
    Publish to Social Media10.03 Ratings7.5112 Ratings
    Job Search Site Posting10.05 Ratings8.0116 Ratings
    Customized Application Form10.06 Ratings9.7104 Ratings
    Resume Management9.05 Ratings5.6119 Ratings
    Duplicate Candidate Prevention6.05 Ratings9.6114 Ratings
    Candidate Search9.05 Ratings8.1122 Ratings
    Applicant Tracking10.06 Ratings9.9126 Ratings
    Collaboration10.04 Ratings9.6117 Ratings
    Task Creation and Delegation10.03 Ratings9.997 Ratings
    Email Templates10.05 Ratings9.7114 Ratings
    User Permissions9.06 Ratings9.7109 Ratings
    Notifications and Alerts9.06 Ratings9.9119 Ratings
    Reporting10.05 Ratings1.7105 Ratings
    Learning Management
    Comparison of Learning Management features of PeopleFluent and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    PeopleFluent
    5.8
    2 Ratings
    19% below category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Course catalog or library6.01 Ratings00 Ratings
    Player/Portal8.01 Ratings00 Ratings
    Learning content8.01 Ratings00 Ratings
    Mobile friendly5.01 Ratings00 Ratings
    Assignments5.02 Ratings00 Ratings
    Compliance management5.02 Ratings00 Ratings
    Learning administration5.02 Ratings00 Ratings
    Learning reporting & analytics5.01 Ratings00 Ratings
    Social learning5.01 Ratings00 Ratings
    Best Alternatives
    PeopleFluentSmartRecruiters, now part of SAP SuccessFactors
    Small Businesses
    No answers on this topic
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    SumTotal (legacy)
    Score7.9 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Cornerstone Galaxy
    Score8.1 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PeopleFluentSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    8.8
    (31 ratings)
    7.9
    (129 ratings)
    Likelihood to Renew
    9.0
    (13 ratings)
    6.0
    (15 ratings)
    Usability
    7.5
    (3 ratings)
    9.1
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.5
    (4 ratings)
    9.0
    (10 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.1
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    PeopleFluentSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    PeopleFluent
    PeopleFluent has eliminated the use of paper reviews. It is also eliminated the use of scanning, emailing or interoffice mail. It is a great tool for communication and I highly recommend it. However, in some ways, the product can be improved. Some processes are tied to each other and could function in tandem. For example, while completing the self-review, the employee has to capture multi-raters. If self-review is submitted without listing multi-rater names then multi-rater review has to be captured separately on paper. In my opinion, these two processes can be different. Multi-raters should be added/removed/modified after submitting self-review.
    Incentivized
    Read full review
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
    Read full review
    Pros
    PeopleFluent
    • It was very easy to go through resumes, choose the people you wanted to interview and set up the interviews.
    • It is great at keeping track of people that have come through hiring process in the past so you do not waste time on those that have already been declined or are sent in by multiple vendors.
    • The handling of time sheets and expense reports is very easy to manage.
    Read full review
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    Cons
    PeopleFluent
    • The interface is a little confusing. I'm not sure if it's something that can be fixed in implementations, or if it's inherent to PeopleFluent, but there are almost too many tabs asking for too much information. A lot of it can be repetitive as well.
    • Changing your password/resetting your password seems to be nightmarish. It requires an organization ID as well as security questions, and forces you to reset your password far too often. I really dislike that feature.
    • Honestly, PeopleFluent itself looks pretty outdated. I feel as though the entire application really needs a facelift to be more current.
    Incentivized
    Read full review
    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    Likelihood to Renew
    PeopleFluent
    PeopleFluent continues to develop an already high quality product and works to continually improve the user experience. The different modules integrate well, and the administrative functions are easy to understand and perform resulting in less time spent with KTLO functions. They provide world class customer service and work hard to keep you engaged as a customer.
    Read full review
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
    Read full review
    Usability
    PeopleFluent
    PeopleFluent seems to have all the functionality one would need, but it can be a bit overwhelming. Depending on the client implementation, it can be downright confusing and not intuitive. My 6 rating comes from the fact that it seems like the system can be configured to actually be confusing and not make sense. I think a VMS should be set up not to allow a customer to configure it in such a way as to not really work, or to allow users to circumvent steps. I also really don't like the "organization key" that needs to be entered every time you log in. Why is a login and password good enough for 99% of the systems out there, but PeopleFluent requires an extra field?
    Incentivized
    Read full review
    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
    Read full review
    Reliability and Availability
    PeopleFluent
    No answers on this topic
    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    Performance
    PeopleFluent
    No answers on this topic
    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    Support Rating
    PeopleFluent
    I would rate this ATS system a 9 as there's some room for improvement as mentioned prior. I really love the design and its functionality buttons and the way I can integrate it with other systems. I would really love to see a more detailed reporting metrics long with super candidate filters when searching profiles.
    Incentivized
    Read full review
    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
    Read full review
    In-Person Training
    PeopleFluent
    No answers on this topic
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    Implementation Rating
    PeopleFluent
    No answers on this topic
    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    Alternatives Considered
    PeopleFluent
    Its great, its very versatile and stacks up very well against the competition. In terms of usability and ease of use, anyone can quickly learn how to use PeopleFluent. Again, the faults against the system would be when a client who is running the tool customizes it to their liking. Not to mention it's a very popular tool that i have had the pleasure of working in twice now with two different organizations.
    Incentivized
    Read full review
    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
    Read full review
    Scalability
    PeopleFluent
    No answers on this topic
    SAP
    No explanation really, just a great product.
    Read full review
    Return on Investment
    PeopleFluent
    • I do believe that goal setting and the workflow of following up, going through the process yearly is as good as you make it. If you set good goals, or help your team make good goals then the experience can go well. Otherwise it's just another thing that an employee is doing to make their manager happy.
    • I am not sure the cost of the product, but if it is really expensive I am not sure that we are getting fully what we should be for what the product offers. Make sure you are using what is offered.
    Incentivized
    Read full review
    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
    Read full review
    ScreenShots

    PeopleFluent Screenshots

    Screenshot of PeopleFluent Talent Management DashboardScreenshot of Recruiting DashboardScreenshot of Compensation DashboardScreenshot of Performance DashboardScreenshot of Analytics Dashboard