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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PG Forsta HX Platform

    Score9.5 out of 10
    N/AThe PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer.N/A

    Warmly,

    Score6.9 out of 10
    N/AWarmly is presented as an AI Warm Lead tool that helps revenue teams spot in-market opportunities soone, progress them, and hit pipeline goals. Warmly monitors buying intent signals across a website, outbound actions, and CRM. Warmly also sends intent signals, and this data is used to focus target buyers in a CRM or shape outbound efforts to new accounts.N/A
    Pricing
    PG Forsta HX PlatformWarmly,
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PG Forsta HX PlatformWarmly,
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    PG Forsta HX PlatformWarmly,
    Lead Management
    Comparison of Lead Management features of PG Forsta HX Platform and Warmly,
    Feature
    PG Forsta HX Platform
    -
    Ratings
    Warmly,
    5.4
    2 Ratings
    34% below category average
    Lead nurturing automation00 Ratings4.52 Ratings
    Lead scoring and grading00 Ratings4.01 Ratings
    Data quality management00 Ratings5.01 Ratings
    Automated sales alerts and tasks00 Ratings7.01 Ratings
    Automated follow-ups00 Ratings6.01 Ratings
    Lead segmentation and distribution00 Ratings6.01 Ratings
    Lead Management Integrations
    Comparison of Lead Management Integrations features of PG Forsta HX Platform and Warmly,
    Feature
    PG Forsta HX Platform
    -
    Ratings
    Warmly,
    4.8
    1 Ratings
    44% below category average
    Integrations with advertising platforms00 Ratings5.01 Ratings
    Integrations with CRMs00 Ratings4.01 Ratings
    Integrations with data storage tools00 Ratings4.01 Ratings
    Integrations with lead automation tools00 Ratings6.01 Ratings
    Conversion Rate Optimization
    Comparison of Conversion Rate Optimization features of PG Forsta HX Platform and Warmly,
    Feature
    PG Forsta HX Platform
    -
    Ratings
    Warmly,
    5.0
    1 Ratings
    50% below category average
    Drop-off analytics00 Ratings5.01 Ratings
    Best Alternatives
    PG Forsta HX PlatformWarmly,
    Small Businesses
    MindTouch
    Score7 out of 10
    Dealfront
    Score8.4 out of 10
    Medium-sized Companies
    Sogolytics
    Score9 out of 10
    Dealfront
    Score8.4 out of 10
    Enterprises
    Medallia
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PG Forsta HX PlatformWarmly,
    Likelihood to Recommend
    9.0
    (25 ratings)
    5.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (19 ratings)
    -
    (0 ratings)
    Usability
    7.1
    (5 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    PG Forsta HX PlatformWarmly,
    Likelihood to Recommend
    Press Ganey
    They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex
    Incentivized
    Read full review
    Warmly
    It is a good starting point and easy enough to use. I imagine it being a better fit for heavy websites where you get a lot of visitors who do not necessarily have a lot of privacy filters that are protecting their data.
    Incentivized
    Read full review
    Pros
    Press Ganey
    • Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
    • Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
    • Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.
    Incentivized
    Read full review
    Warmly
    • Live chat with video
    • Website visitor identification
    • Customer Service
    • Integrations
    Incentivized
    Read full review
    Cons
    Press Ganey
    • Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
    • Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
    • Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.
    Read full review
    Warmly
    • Integration with CRM.
    • Identify obvious data.
    Incentivized
    Read full review
    Likelihood to Renew
    Press Ganey
    From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product
    Read full review
    Warmly
    No answers on this topic
    Usability
    Press Ganey
    Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.
    Read full review
    Warmly
    Easy to integrate and get alerts via Slack
    Incentivized
    Read full review
    Support Rating
    Press Ganey
    The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.
    Incentivized
    Read full review
    Warmly
    No answers on this topic
    Implementation Rating
    Press Ganey
    Should let the professionals handle implementation, don't have only the operations team at your company do it.
    Incentivized
    Read full review
    Warmly
    No answers on this topic
    Alternatives Considered
    Press Ganey
    Forsta has a strong product functionality and performance. Integration capabilities are fantastic and it has strong customer focus. Pre-existing relationships also helped in cracking this deal. People at Forsta are helpful and customer centric. Although cost is not highly competitive but it comes close to value for money. Competitors have quite a few functionalities but there are additional charges levied for them.
    Incentivized
    Read full review
    Warmly
    More current features, better support. Pricing is very reasonable given that they are still technically a startup
    Incentivized
    Read full review
    Return on Investment
    Press Ganey
    • I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
    • I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.
    Incentivized
    Read full review
    Warmly
    • Helped us double our meetings set from q1 to q2 by providing our sdr team with live website interaction data
    Incentivized
    Read full review
    ScreenShots