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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Piano Amplifier

    Score8 out of 10
    N/AA solution to amplify content with AI-powered social publishing. Used to grow and engage an audience through real-time data and machine-learning optimization, guiding users to content, and to just the right place in the social conversation. Socialflow was acquired by Piano in 2022, and is now a Piano solution.N/A

    Recurly

    Score8.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Recurly is a subscription billing platform and manages customer communications via email, business performance monitoring, and account changes. A merchant bank account is required to work with Recurly. A payment gateway is part of the product but it integrates with other gateways, such as PayPal, to give shoppers a more comprehensive suite of payment options.N/A
    Pricing
    Piano AmplifierRecurly
    Editions & Modules
    No answers on this topic
    Elite
    Custom Quote
    per month
    Offerings
    Pricing Offerings
    Piano AmplifierRecurly
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Piano AmplifierRecurly
    Considered Both Products
    Piano Software
    No answer on this topic
    Recurly
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    8 Answers
    Features
    Piano AmplifierRecurly
    Listening/monitoring
    Comparison of Listening/monitoring features of Piano Amplifier and Recurly
    Feature
    Piano Amplifier
    5.0
    2 Ratings
    42% below category average
    Recurly
    -
    Ratings
    Boolean keyword searches5.12 Ratings00 Ratings
    Filtering out noise/spam4.62 Ratings00 Ratings
    Sentiment analysis5.12 Ratings00 Ratings
    Broad channel coverage5.12 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Piano Amplifier and Recurly
    Feature
    Piano Amplifier
    5.1
    3 Ratings
    46% below category average
    Recurly
    -
    Ratings
    Content planning and scheduling5.13 Ratings00 Ratings
    Audience targeting5.13 Ratings00 Ratings
    Content optimization5.13 Ratings00 Ratings
    Workflow management5.13 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Piano Amplifier and Recurly
    Feature
    Piano Amplifier
    5.0
    3 Ratings
    48% below category average
    Recurly
    -
    Ratings
    Automated routing and prioritization5.12 Ratings00 Ratings
    Customer interaction histories4.62 Ratings00 Ratings
    Bulk actions5.13 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Piano Amplifier and Recurly
    Feature
    Piano Amplifier
    5.1
    3 Ratings
    41% below category average
    Recurly
    -
    Ratings
    Lead generation5.13 Ratings00 Ratings
    Content marketing5.13 Ratings00 Ratings
    Paid media management5.13 Ratings00 Ratings
    Campaigns and promotions5.13 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Piano Amplifier and Recurly
    Feature
    Piano Amplifier
    5.7
    3 Ratings
    37% below category average
    Recurly
    -
    Ratings
    Twitter5.13 Ratings00 Ratings
    Facebook5.13 Ratings00 Ratings
    LinkedIn5.13 Ratings00 Ratings
    Google+9.01 Ratings00 Ratings
    Instagram5.13 Ratings00 Ratings
    Pinterest5.12 Ratings00 Ratings
    YouTube5.12 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Piano Amplifier and Recurly
    Feature
    Piano Amplifier
    5.1
    3 Ratings
    41% below category average
    Recurly
    -
    Ratings
    Campaign success analytics5.13 Ratings00 Ratings
    Real-time tracking5.13 Ratings00 Ratings
    Competitor analysis5.12 Ratings00 Ratings
    Account management
    Comparison of Account management features of Piano Amplifier and Recurly
    Feature
    Piano Amplifier
    7.1
    3 Ratings
    11% below category average
    Recurly
    -
    Ratings
    Role-based user permissions & privileges7.13 Ratings00 Ratings
    Mobile access7.13 Ratings00 Ratings
    Best Alternatives
    Piano AmplifierRecurly
    Small Businesses
    Sendible
    Score7.2 out of 10
    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Chargebee
    Score8.5 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Piano AmplifierRecurly
    Likelihood to Recommend
    5.6
    (5 ratings)
    8.4
    (25 ratings)
    Likelihood to Renew
    9.0
    (2 ratings)
    10.0
    (3 ratings)
    Usability
    5.1
    (2 ratings)
    9.3
    (11 ratings)
    Support Rating
    5.6
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Piano AmplifierRecurly
    Likelihood to Recommend
    Piano Software
    SocialFlow is well suited for Platform & keyword research : 1. In-depth research to identify requisite platforms & channels and the pertaining keywords, followed by query building to create search profiles & topic tags Social mediaplatforms Professional review forums Industry-focused discussion sites E-commerce websites Content streaming platforms data extraction​ 2. Setting up processes and tools for data extraction such as –-Social intelligence tools-Web scraping-Custom crawlers-Manual minimum (if applicable)
    Read full review
    Recurly
    Recurly is great for tracking transactions and reviewing payment method declines. The platform is extremely helpful when dealing with scenarios where someone believes they have been fraudulently charged for the product. Recurly allows for transaction filtering, which is very helpful when trying to find possibly fraudulent charges very easy. If expecting precise, detailed information about a card decline, Recurly would not be very helpful.
    Incentivized
    Read full review
    Pros
    Piano Software
    • Posts without human input.
    • Monitors algorithms.
    • Easy to use interface.
    Incentivized
    Read full review
    Recurly
    • It handles 1:1 and 1:many accounts to subscription set up.
    • It has a good billing customization option (cadence, pricing, etc.)
    • Can easily set up a customer account and invoice - billing link can be generated so no need to take credit card info over chat, phone, or email.
    • Great and responsive customer support.
    • Supports multi-language.
    Incentivized
    Read full review
    Cons
    Piano Software
    • I'd like to open up windows for more than one account/platform at time.
    Incentivized
    Read full review
    Recurly
    • I really can't think of any shortcomings on Recurly because they have tried to cover all bases well. However, I believe that pricing could be little competitive because Recurly can become quite expensive when you have acquired a good number of subscribers. So apart from price, there are no shortcomings I can think of on product side.
    Incentivized
    Read full review
    Likelihood to Renew
    Piano Software
    • Clarity of communication
    • Quality of product
    • Its sheer utility
    • How we now rely on it greatly
    • Reasonable price point
    Incentivized
    Read full review
    Recurly
    I believe we would continue to use Recurly because they have shown that they are continually improving their software, and they listen to their customers
    Incentivized
    Read full review
    Usability
    Piano Software
    I give this rating as an outcome to understand competitor social strategy to improve strategic positioning. Drive improvement by benchmarking and serving to compete on content Identify trends, topics/themes, potential threats, etc. Improve campaigns by measuring and comparing audience reach, Interaction, etc. Measure engagement rate to analyze audience association.​ What themes/topics are generating higher engagement Insights to assist marketing teams in planning future campaigns
    Read full review
    Recurly
    Recurly is very good at showing all the data we need to see on a day to day basis. Keeping track of invoices and subscriptions across many markets helps us see the overall map of our business operations. Our representatives that do not work in billing can easily understand from viewing the platform of our progress.
    Incentivized
    Read full review
    Support Rating
    Piano Software
    They don’t seem to understand the issues when we explain them.
    Incentivized
    Read full review
    Recurly
    They have always been quick to respond and help. I love their chat feature at the bottom right-hand corner of the platform.
    Incentivized
    Read full review
    Alternatives Considered
    Piano Software
    We've also evaluated HootSuite and Sprout Social, and we used both in the past. SocialFlow is superior in its content system for creating, editing, and publishing posts. It's ideal for a team of our size. The cost is fair. It was overall the best option in all of the categories we were looking for.
    Incentivized
    Read full review
    Recurly
    Recurly does a much better job at handling subscription payments than QuickBooks Online. We only use QuickBooks Online when we have a client who cannot pay via credit/debit card. In those cases, we send out automatic invoices via QuickBooks Online instead. 95% of our clients are processed through Recurly.
    Incentivized
    Read full review
    Return on Investment
    Piano Software
    • Increased engagement
    • ROI
    • Efficiency
    • Transparency/data/insight
    Incentivized
    Read full review
    Recurly
    • Providing an interface for our subscribers to manage their own accounts has simplified our business tremendously. This alone has freed up hours of our staff's time each day.
    • Many customers receive new credit cards due to expiration or fraud. The time we spent in updating this information prior to using Recurly's Revenue Recovery feature versus now is significant.
    Incentivized
    Read full review
    ScreenShots

    Recurly Screenshots

    Screenshot of Payments with smart routing to improve transaction success rates and conversions by offering a variety of payment methods, such as credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay, and ACH.Screenshot of The flexible ways to configure subscription billings workflows, and automate recurring invoicing based on the subscription parameters.Screenshot of Automated dunning communications to increase collection effectiveness. Configurable across period and timing, if the payment is past due or declined, selected and personalized dunning campaign launch.Screenshot of The features to set up and test different products, plans, and pricing options, plus promotional tools like free trials, coupons, and gift subscriptions and cards to attract more customers.Screenshot of Recurly analytics, which provides a 360° view into the health of a subscription business's plan performance, churn trends, campaigns results, financial metrics. These inform decisions for business growth.