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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    ZoomMate

    Score8.5 out of 10
    N/AZoomMate is Zoom’s next-generation "agentic" workspace, launched in June 2026 to transform how teams move from conversation to completion. Positioned as an "AI Teammate" or virtual "Chief of Staff," ZoomMate goes beyond standard chatbots by proactively executing tasks across a company's entire digital ecosystem.

    $20

    per month includes 2,200 AI credits

    Pricing
    PipedriveZoomMate
    Editions & Modules
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    PipedriveZoomMate
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.—
    More Pricing Information
    Community Pulse
    PipedriveZoomMate
    Considered Both Products
    Pipedrive Inc.
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    22 Answers
    97%
    Would buy again
    33 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    21 Answers
    94%
    Delivers good value for the price
    33 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    22 Answers
    97%
    Happy with the feature set
    34 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    96%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    16 Answers
    100%
    Implementation went as expected
    28 Answers
    Features
    PipedriveZoomMate
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipedrive and ZoomMate
    Feature
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    ZoomMate
    -
    Ratings
    Customer data management / contact management8.724 Ratings00 Ratings
    Workflow management7.821 Ratings00 Ratings
    Territory management6.514 Ratings00 Ratings
    Opportunity management8.365 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.864 Ratings00 Ratings
    Contract management8.317 Ratings00 Ratings
    Quote & order management7.314 Ratings00 Ratings
    Interaction tracking8.521 Ratings00 Ratings
    Channel / partner relationship management7.116 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipedrive and ZoomMate
    Feature
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    ZoomMate
    -
    Ratings
    Case management4.76 Ratings00 Ratings
    Call center management1.15 Ratings00 Ratings
    Help desk management3.16 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipedrive and ZoomMate
    Feature
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    ZoomMate
    -
    Ratings
    Lead management7.549 Ratings00 Ratings
    Email marketing7.613 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipedrive and ZoomMate
    Feature
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    ZoomMate
    -
    Ratings
    Task management7.964 Ratings00 Ratings
    Billing and invoicing management4.15 Ratings00 Ratings
    Reporting8.263 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipedrive and ZoomMate
    Feature
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    ZoomMate
    -
    Ratings
    Forecasting7.719 Ratings00 Ratings
    Pipeline visualization8.268 Ratings00 Ratings
    Customizable reports7.516 Ratings00 Ratings
    Customization
    Comparison of Customization features of Pipedrive and ZoomMate
    Feature
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    ZoomMate
    -
    Ratings
    Custom fields8.664 Ratings00 Ratings
    Custom objects8.554 Ratings00 Ratings
    Scripting environment1.04 Ratings00 Ratings
    API for custom integration7.646 Ratings00 Ratings
    Security
    Comparison of Security features of Pipedrive and ZoomMate
    Feature
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    ZoomMate
    -
    Ratings
    Single sign-on capability6.112 Ratings00 Ratings
    Role-based user permissions7.360 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Pipedrive and ZoomMate
    Feature
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    ZoomMate
    -
    Ratings
    Social data1.15 Ratings00 Ratings
    Social engagement1.15 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipedrive and ZoomMate
    Feature
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    ZoomMate
    -
    Ratings
    Marketing automation3.67 Ratings00 Ratings
    Compensation management3.54 Ratings00 Ratings
    Platform
    Comparison of Platform features of Pipedrive and ZoomMate
    Feature
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    ZoomMate
    -
    Ratings
    Mobile access8.261 Ratings00 Ratings
    Best Alternatives
    PipedriveZoomMate
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PipedriveZoomMate
    Likelihood to Recommend
    8.0
    (72 ratings)
    8.5
    (36 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (25 ratings)
    8.6
    (4 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (15 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PipedriveZoomMate
    Likelihood to Recommend
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Zoom
    While doing training and technical support to our users, we need to connect to their system, and we do not go physically. With Zoom Workplace, we can connect with them in the meeting, and they can share their screen, and we can access their screen, which is very easy to give training and support. With other software, you cannot do all these things at once.
    Incentivized
    Read full review
    Pros
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Zoom
    • AI - Powered productivity. With this feature, drafting messages, automating tasks, and summarizing meetings are easy, which boosts productivity.
    • It is an all-in-one collaboration tool. With Zoom Workplace, we can send messages, make calls, schedule meetings, and share documents. It offers all the collaboration features our team needs.
    • Makes scheduling easy thanks to Zoom Scheduler that is part of Zoom Workplace.
    • The tool ensures teams communicate securely which is a plus.
    • It comes with a mobile app for added convenience, and no one misses important updates.
    Incentivized
    Read full review
    Cons
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Zoom
    • I don't think there is any malfunction in their solution; it's extremely convenient to use, be it creating a meeting invite, adding people, sending any extra stuff to them. It's quick, and this is the only tool that works seamlessly even on Androids.
    Incentivized
    Read full review
    Likelihood to Renew
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Usability
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Zoom
    It's really easy to use - the AI icon is everywhere all over the place in the Zoom client so it's easy to be able to leverage AI whenever you need it, and similarly in the meeting it's easy to find and to use. I don't have complaints here that I can think of
    Read full review
    Support Rating
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Implementation Rating
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Zoom
    No answers on this topic
    Alternatives Considered
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Zoom
    Compared to Microsoft Teams, Zoom AI Companion is a clear pioneer in this remote and virtual collaboration platform, leading the way. It is possible to have a remote meeting on both Microsoft Teams and Zoom AI Companion. But Zoom AI Companion provides
    more productivity and time savings to users. Zoom AI Companion continues to enhance its features to provide value to the product.
    Incentivized
    Read full review
    Return on Investment
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    Zoom
    • We've been able to significantly accelerate our quest production, enabling us to give many more youth a voice on our platform, and give the kids who play [...] many more windows into one another's worlds!
    • It's increased our fundraising capacity since grant applications require pulling together insights from funder meetings, advice from previous grantees, outside research, and testimonials from users. ZoomMate helps to synthesize and package it efficiently so we can do more.
    Read full review
    ScreenShots

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    ZoomMate Screenshots

    Screenshot of ZoomMate, the AI teammate. ZoomMate analyzes, learns, and acts on conversations to complete work.Screenshot of Search: agentic search and deep researchScreenshot of Workflows are conversational and visual automations that handle multi-step processes across meetings, apps, and systems. You can describe a workflow in natural language ("when someone files a support ticket about pricing, route it to the sales team and post a notification in the deal channel"), use pre-built templates, or build one visually. They run on triggers — events, schedules, or agentic logic — and can be configured with approval checkpoints to keep you in the loop where approvals are needed.Screenshot of Create: AI-first productivity tools