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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pivotal Tracker

    Score5 out of 10
    N/APivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.N/A

    Simpro

    Score8.4 out of 10
    N/ASimpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity such as franchises, multiple companies or multiple locations with a tailored Simpro framework that aims to handle complexity while maintaining the simplicity of working with one…N/A
    Pricing
    Pivotal TrackerSimpro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Pivotal TrackerSimpro
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Simpro uses quote-based pricing tailored to each business and its requirements. A personalized demo and consultation are available. Simpro does not offer a self-service free trial or free version. Pricing varies based on the selected platform capabilities, add-ons, onboarding, training, and professional services.
    More Pricing Information
    Community Pulse
    Pivotal TrackerSimpro
    Considered Both Products
    VMware by Broadcom
    No answer on this topic
    Simpro Software
    No answer on this topic
    Key User Insights
    Would buy again
    78%
    Would buy again
    7 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    83%
    Implementation went as expected
    5 Answers
    Features
    Pivotal TrackerSimpro
    Project Management
    Comparison of Project Management features of Pivotal Tracker and Simpro
    Feature
    Pivotal Tracker
    6.0
    1 Ratings
    22% below category average
    Simpro
    -
    Ratings
    Task Management3.01 Ratings00 Ratings
    Resource Management3.01 Ratings00 Ratings
    Scheduling7.01 Ratings00 Ratings
    Support for Agile Methodology7.01 Ratings00 Ratings
    Email integration9.01 Ratings00 Ratings
    Mobile Access8.01 Ratings00 Ratings
    Search5.01 Ratings00 Ratings
    Agile Development
    Comparison of Agile Development features of Pivotal Tracker and Simpro
    Feature
    Pivotal Tracker
    8.0
    1 Ratings
    4% above category average
    Simpro
    -
    Ratings
    DevOps Tool Integrations8.01 Ratings00 Ratings
    Velocity Calculation7.01 Ratings00 Ratings
    Dependencies and Blockers9.01 Ratings00 Ratings
    Best Alternatives
    Pivotal TrackerSimpro
    Small Businesses
    monday dev
    Score9.2 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    Planview AgilePlace
    Score7.5 out of 10
    No answers on this topic
    Enterprises
    Planview AgilePlace
    Score7.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pivotal TrackerSimpro
    Likelihood to Recommend
    8.0
    (32 ratings)
    8.0
    (7 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    6.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (9 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Pivotal TrackerSimpro
    Likelihood to Recommend
    VMware by Broadcom
    The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.
    Incentivized
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    Simpro Software
    Simpro is well suited for job and team management, tracking inventory and the workflow is very logical. The mobile app for our field technicians works very well to clock on and off and then being in a position to report to a customer based on factual information has made invoicing a breeze! Reporting can be a bit frustrating especially on materials used on different cost centre numbers as you can only specify a job number, but not a cost centre number.
    Incentivized
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    Pros
    VMware by Broadcom
    • It's great for tracking milestones and reporting team velocity per sprint.
    • Maintaining a prioritized backlog that is sharable with different members of your team is relatively simple.
    • There's a free version of the product for up to 3 collaborators working on 2 projects and the starting price for larger packages is relatively low.
    Incentivized
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    Simpro Software
    • Billing: straight from a closed, complete job. Carries overall equipment, hours, takes one click to bill.
    • simPRO retains notes on all emails; notes can be entered by anyone to track communication with clients.
    Incentivized
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    Cons
    VMware by Broadcom
    • In-story task management is still a weak point. The ability to @mention users in tasks and mark tasks as 'in-progress' would go a long way.
    • Epics do not span projects. This becomes troublesome when scaling Pivotal Tracker's agile methodology to multiple teams.
    • Splitting stories is often confusing for team members as there is no concept of a 'parent' story with child stories that have split off of it. There are only two levels: Epic & Story.
    Incentivized
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    Simpro Software
    • Ability to create leave forms for the employees (to my best knowledge, this doesn't exist).
    • Ability to color code jobs, quotes by criticality.
    • Assign status to equipment (e.g. "ordered"; "arrived").
    Incentivized
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    Likelihood to Renew
    VMware by Broadcom
    I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
    Incentivized
    Read full review
    Simpro Software
    No answers on this topic
    Usability
    VMware by Broadcom
    It was generally easy to use once you got the hang of it. The searching and tagging of tickets was fine, commenting worked well, and release planning was good. However, it wasn't the most intuitive tool in the beginning. The UI is pretty outdated and could have used upgrades over time.
    Incentivized
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    Simpro Software
    As mentioned before, materials reporting could use some work as one cannot report by cost centre number, only by job number. It makes it difficult with large jobs with multiple cost centre numbers to easily extract information for reporting. Other than that the system is user friendly and easy to understand.
    Incentivized
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    Support Rating
    VMware by Broadcom
    We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
    Incentivized
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    Simpro Software
    It is a great option for solar project management. It needs some improvements for real-time one-page reports, inventory management, scheduling and custom views. I believe these will come because they listen to their customers. I would also like to see some better training and not be expected to pay out of pocket for it.
    Incentivized
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    Alternatives Considered
    VMware by Broadcom
    We have had employees in the past look at Drupal, and other open source project management tools to assist in our needs. Unfortunately each solution took too much time to implement, design and configure that we could not stop the work we were doing for clients to complete a full set up of a project tracker. Thankfully Pivotal is a predefined solution with no configuration needed. Simply input your projects, design your Stories with Tasks and begin your tracking.
    Incentivized
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    Simpro Software
    monday.com was easier to set up and you can create boards with loads of subtasks which helps manage a project. Also, the ability to integrate with google was much better as we could link it to the calendar and also store documents that the engineers could see easier onsite. Overall we could make monday.com work better for our business based on how we are set up but simPRO will be great for other businesses with more specific needs.
    Incentivized
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    Return on Investment
    VMware by Broadcom
    • Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us.
    • The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us.
    Incentivized
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    Simpro Software
    • Increased team collaboration.
    • Increased inventory awareness.
    • Decreased down time between jobs.
    Incentivized
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    ScreenShots

    Simpro Screenshots

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