What users are saying about
60 Ratings
6 Ratings
60 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Likelihood to Recommend

Pivotal Tracker

If you're in a team using an agile workflow, organize your work by sprints, and need a very task-oriented approach to completing work - then Pivotal Tracker should work for you.
Kyle Taylor profile photo

ZenHub

If you have more than 2 developers this thing is basically a requirement within github to manage sprints if you use agile methodology. Why use a different website entirely when you can run your entire board right from github itself? I've tried other solutions but basing everything on github issues makes it so no duplicate work has to take place. If the UX quirks and mobile were fixed this would be 10/10 for me!If you're only one or two devs on a team it may be overkill to use, but if you're going to scale it's better to put the process in early.
Matthew Gardner profile photo

Feature Rating Comparison

Project Management

Pivotal Tracker
ZenHub
7.5
Task Management
Pivotal Tracker
ZenHub
9.1
Resource Management
Pivotal Tracker
ZenHub
6.2
Scheduling
Pivotal Tracker
ZenHub
7.3
Workflow Automation
Pivotal Tracker
ZenHub
9.0
Team Collaboration
Pivotal Tracker
ZenHub
9.4
Support for Agile Methodology
Pivotal Tracker
ZenHub
10.0
Support for Waterfall Methodology
Pivotal Tracker
ZenHub
1.0
Document Management
Pivotal Tracker
ZenHub
4.0
Email integration
Pivotal Tracker
ZenHub
8.3
Mobile Access
Pivotal Tracker
ZenHub
7.0
Timesheet Tracking
Pivotal Tracker
ZenHub
10.0
Change request and Case Management
Pivotal Tracker
ZenHub
9.0

Professional Services Automation

Pivotal Tracker
ZenHub
9.0
Quotes/estimates
Pivotal Tracker
ZenHub
10.0
Project & financial reporting
Pivotal Tracker
ZenHub
8.0

Pros

Pivotal Tracker

  • User story creation and management (discussions around stories)
  • User story estimations
  • Grouping stories under epics to show progress
  • Add blocking tasks or tickets to stories
Kyle Taylor profile photo

ZenHub

  • ZenHub has a lot of basic functionality, so that limits the complexity of the application
  • The ability to provide user defined labels and customize pipelines provides flexibility
  • The integration with GitHub provides a seamless process
Amy Sternin profile photo

Cons

Pivotal Tracker

  • No native desktop app - would love to see one implemented well for Mac
  • Custom estimation point system (let teams define their own units)
Kyle Taylor profile photo

ZenHub

  • The software seems to at times have hiccups, and is not accessible
  • The software sometimes throws errors that it can't do something, or save, and you can't determine why, and typically need to start over
  • The admin type functions/entering values, codes, projects, releases, those sorts of things, do not seem to be logically located
Amy Sternin profile photo

Likelihood to Renew

Pivotal Tracker

Pivotal Tracker 10.0
Based on 1 answer
I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
No photo available

ZenHub

No score
No answers yet
No answers on this topic

Usability

Pivotal Tracker

Pivotal Tracker 6.0
Based on 1 answer
It works good enough. I didn't have many problems with that. The user interface is a bit confusing though. The team took some time to understand where some configurations were.
Willian Molinari profile photo

ZenHub

ZenHub 8.3
Based on 2 answers
Almost amazing with a few hiccoughs. Mobile is a big one and also sometimes you want to run a filter or something and the outcome is not what you would expect.
Matthew Gardner profile photo

Support

Pivotal Tracker

Pivotal Tracker 5.3
Based on 2 answers
Didn't have to use it.
Willian Molinari profile photo

ZenHub

ZenHub 10.0
Based on 1 answer
The pricing is very reasonable.
ZenHub is used by companies like Microsoft, Facebook and more. The team over at ZenHub is wonderfully transparent and helpful. They are fast to reply to questions and feedback and are
dedicated to the continual improvement of their product, making them worthy of the max rating.
No photo available

Alternatives Considered

Pivotal Tracker

I wasn't part of the selection process.
Sergio Iacobucci profile photo

ZenHub

Way better than competition if you use github because it seamlessly integrates without doing anything. You don't need to duplicate your issues, etc. As long as your devs already use github and github issues this will be a no brainer and simple to implement. With JIRA or Trello we were doing everything twice, things got dropped, etc.
Matthew Gardner profile photo

Return on Investment

Pivotal Tracker

  • Pivotal Tracker increased our development efficiency.
  • Pivotal Tracker increased our planning time, but also our consistency and the quality of our end product.
  • For its minimal cost and great utility, it has definitely had a positive ROI on our business.
Ben McClure profile photo

ZenHub

  • Saving dev time, making it easier to create a process they enjoy and use without issue (intangible)
  • Making conversations between developers and product teams/easy to facilitate (intangible)
  • Sped up the entire process (intangible)
Matthew Gardner profile photo

Pricing Details

Pivotal Tracker

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ZenHub

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

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