TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Podia

    Score7.5 out of 10
    N/APodia in New York offers their ecommerce platform for managing memberships and selling courses online.

    $39

    per month

    Shift4Shop

    Score1.2 out of 10
    N/AShift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The former 3dcart was acquired by Shift4 Payments in November, 2020.

    $39

    per month

    Pricing
    PodiaShift4Shop
    Editions & Modules
    Mover
    $39.00
    per month
    Shaker
    $79.00
    per month
    Platform Fee
    $39
    per month
    Offerings
    Pricing Offerings
    PodiaShift4Shop
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Shift4Shop offers a free enterprise-grade plan for US customers who use their payment processing.
    More Pricing Information
    Community Pulse
    PodiaShift4Shop
    Considered Both Products
    Podia
    No answer on this topic
    Shift4
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    0%
    Would buy again
    0 Answers
    Delivers good value for the price
    No answers on this topic
    0%
    Delivers good value for the price
    0 Answers
    Happy with the feature set
    No answers on this topic
    17%
    Happy with the feature set
    1 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    0%
    Lived up to sales and marketing promises
    0 Answers
    Implementation went as expected
    No answers on this topic
    0%
    Implementation went as expected
    0 Answers
    Features
    PodiaShift4Shop
    Online Storefront
    Comparison of Online Storefront features of Podia and Shift4Shop
    Feature
    Podia
    8.1
    2 Ratings
    4% above category average
    Shift4Shop
    1.0
    9 Ratings
    155% below category average
    Product catalog & listings8.02 Ratings1.09 Ratings
    Product management9.02 Ratings1.09 Ratings
    Bulk product upload8.01 Ratings1.07 Ratings
    Branding8.02 Ratings1.08 Ratings
    Mobile storefront8.02 Ratings1.09 Ratings
    Product variations8.02 Ratings1.09 Ratings
    Website integration8.02 Ratings1.09 Ratings
    Visual customization8.02 Ratings1.09 Ratings
    CMS8.02 Ratings1.08 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Podia and Shift4Shop
    Feature
    Podia
    8.0
    2 Ratings
    4% above category average
    Shift4Shop
    2.0
    9 Ratings
    117% below category average
    Abandoned cart recovery8.01 Ratings2.07 Ratings
    Checkout user experience8.02 Ratings2.09 Ratings
    Online Payment System
    Comparison of Online Payment System features of Podia and Shift4Shop
    Feature
    Podia
    8.0
    2 Ratings
    4% below category average
    Shift4Shop
    2.0
    9 Ratings
    123% below category average
    eCommerce security8.02 Ratings2.09 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Podia and Shift4Shop
    Feature
    Podia
    7.0
    2 Ratings
    9% below category average
    Shift4Shop
    1.7
    9 Ratings
    128% below category average
    Promotions & discounts9.02 Ratings1.09 Ratings
    SEO5.02 Ratings1.09 Ratings
    Personalized recommendations00 Ratings2.98 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Podia and Shift4Shop
    Feature
    Podia
    8.0
    1 Ratings
    1% below category average
    Shift4Shop
    2.9
    9 Ratings
    94% below category average
    Order processing8.01 Ratings6.88 Ratings
    Custom functionality8.01 Ratings1.08 Ratings
    Multi-site management00 Ratings1.04 Ratings
    Inventory management00 Ratings1.07 Ratings
    Shipping00 Ratings4.98 Ratings
    Best Alternatives
    PodiaShift4Shop
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PodiaShift4Shop
    Likelihood to Recommend
    7.0
    (2 ratings)
    1.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    4.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    2.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    4.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    2.0
    (1 ratings)
    User Testimonials
    PodiaShift4Shop
    Likelihood to Recommend
    Podia
    In my experience, Podia has been well suited in every way! I am a small company with a couple of independent contractors, and I don't know how to build my own website. I am not very techy. I get lots of compliments on how my website looks! I have had some people support me with setting up my group emails for my email list and setting up automations, and these techy people complained that they needed to do more customization in the email formatting and programming, so I switched to Mailchimp for those needs. Otherwise, I have been very happy with Podia and I am grateful to have a platform that offers so many services/features. It's affordable and user friendly. My clients and students are happy using it, too
    Incentivized
    Read full review
    Shift4
    At this point I would recommend looking elsewhere - 8 years with a platform and finally have to switch due to the unreliability is not something a business likes to do! They should sell the platform to a company that actually cares about owning an ecommerce builder. Research Shift4 - the parent
    Read full review
    Pros
    Podia
    • Emails
    • Course hosting
    • Website creation
    • Website chat
    Incentivized
    Read full review
    Shift4
    • In my opinion, charge you too much for what it is worth
    • In my opinion, tech support is always blaming client and end up fixing it own issues
    • In my experience, make you believe client is important
    Read full review
    Cons
    Podia
    • I sometimes wish there was more that I could customize on my website and digital programs
    • I wish their email service (for broadcasts/group emails) had more features and customization
    • I would like to use my brand font
    Incentivized
    Read full review
    Shift4
    • Page structure is all over the place. It can be difficult to find where to go to make page edits.
    • Base platform isn't very robust and requires multiple add-ons in order to add CRM, Taxes, and other capabilities
    • Reporting isn't very strong, necessitating outside analytics
    • File system is also pretty wonky and feels very primitive
    • Customer service and technical help leaves MUCH to be desired.
    • Not as many supported add-ons/plug-ins as other platforms, and many of them cost additional fees. Many of them also don't seamlessly integrate, meaning you'll need to dev the integration yourself.
    • In general, what you see in the WYSIWYG is not what you get.
    • Order System is not very intuitive for the modern era
    Incentivized
    Read full review
    Likelihood to Renew
    Podia
    No answers on this topic
    Shift4
    Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
    Read full review
    Usability
    Podia
    It has a great user interface, it's fast to edit and create courses, to edit and create emails, to find chats, to develop the website. Support has been friendly and I haven't found anything that hasn't worked. It also has basically all the tools you need outside if a complete blog platform
    Incentivized
    Read full review
    Shift4
    If you are looking for ultra basic interface ...
    Read full review
    Reliability and Availability
    Podia
    No answers on this topic
    Shift4
    regular updates braking our site
    Read full review
    Support Rating
    Podia
    No answers on this topic
    Shift4
    You always manage to fins someone, but, in my experience, resolving issues are not an easy task. Why do we pay for a service , and then spend time trouble shooting constantly with them ?? In my experience, they eliminate features , send you an email what you can use instead, with instructions most people cant do without an IT guy . It feel more like an open source than a true integrated service.
    Read full review
    Implementation Rating
    Podia
    No answers on this topic
    Shift4
    Initially it was difficult to manage the UI to the client, and then hard to change anything , unless you used the boring and too generic templates . Their template selection is very limited , that are basically all the same with different background images and colours . If you are unfortunate to have been a long-time client, you will have to completely rebuild your store, because old templates are not supported anymore
    Read full review
    Alternatives Considered
    Podia
    Kajabi had lots of features all in one place. I liked their digital course creator program. I liked the ease of their their membership site program/host, too. It had an app for my clients to use. There were some problems with not being able to customize the look of pages, but they allowed coding/programming if you had training, so I sometimes hired someone to do that for me. I couldn't figure out how to use their website builder, so I didn't do much there. When it came down to it, I could use Podia and it was cheaper and easier to use. GoDaddy was my website host for a few years. I did a lot on there. It was my website builder and host and I liked it. It was easy to use. My website looked great. It had more features than Podia with blogging and connecting to social media. I had a storefront but it wasn't great for selling digital products. Back then, it wanted to show my inventory and shipping options, which don't apply for services and digital products. I did a little with my digital courses on there, but in the end, I liked other sites better for this. It didn't work out. Weebly was just a starting point for me when I create my first digital course. I liked how it looked and it was easy to build, but there are better options for this sort of thing now.
    Incentivized
    Read full review
    Shift4
    We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!
    Read full review
    Return on Investment
    Podia
    • It was the 1st system I used to launch my buisness and we did 100k within 2 yrs
    Incentivized
    Read full review
    Shift4
    • We have seen an increase in sales of 440% since starting with 3D cart.
    • We find that the 3D features of promotions, coupon codes, rewards points all make customers want to come to us or come back to us.
    • They made mobile conversion pretty easy, and our mobile traffic went from 33% to 54%.
    Incentivized
    Read full review
    ScreenShots

    Shift4Shop Screenshots

    Product screenshotProduct screenshot