Predictive Index Behavioral Assessment vs. Satmetrix (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Predictive Index Behavioral Assessment
Score 9.7 out of 10
N/A
The PI Behavioral Assessment™ is a simple yet effective assessment that is broken down into four primary behavioral factors, or core drives. These core drives and their relation to each other create a behavioral pattern that provides a framework for understanding the workplace behaviors of candidates and employees. According to the vendor, the results allow users to better predict workplace behaviors and motivating needs. The PI Behavioral Assessment™ is a…N/A
Satmetrix (discontinued)
Score 8.0 out of 10
N/A
Satmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available.N/A
Pricing
Predictive Index Behavioral AssessmentSatmetrix (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Predictive Index Behavioral AssessmentSatmetrix (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Predictive Index Behavioral AssessmentSatmetrix (discontinued)
Top Pros
Top Cons
Features
Predictive Index Behavioral AssessmentSatmetrix (discontinued)
Workforce Analytics
Comparison of Workforce Analytics features of Product A and Product B
Predictive Index Behavioral Assessment
8.8
31 Ratings
5% above category average
Satmetrix (discontinued)
-
Ratings
Automated data collection8.222 Ratings00 Ratings
Data analysis9.629 Ratings00 Ratings
Data integration6.723 Ratings00 Ratings
Predictive analytics10.027 Ratings00 Ratings
Benchmarking8.918 Ratings00 Ratings
Report designer10.016 Ratings00 Ratings
Pre-built content8.924 Ratings00 Ratings
Data management8.523 Ratings00 Ratings
Self-service insights8.323 Ratings00 Ratings
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Predictive Index Behavioral Assessment
-
Ratings
Satmetrix (discontinued)
8.0
2 Ratings
4% above category average
Survey templates00 Ratings8.02 Ratings
Themes00 Ratings8.02 Ratings
Custom logo/branding00 Ratings8.02 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Predictive Index Behavioral Assessment
-
Ratings
Satmetrix (discontinued)
8.0
2 Ratings
6% below category average
Changes to live survey00 Ratings8.02 Ratings
Question design help00 Ratings8.02 Ratings
Multiple question types00 Ratings8.02 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Predictive Index Behavioral Assessment
-
Ratings
Satmetrix (discontinued)
8.0
2 Ratings
3% below category average
Survey logic flexibility00 Ratings8.02 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Predictive Index Behavioral Assessment
-
Ratings
Satmetrix (discontinued)
8.0
2 Ratings
1% below category average
Response tracking00 Ratings8.02 Ratings
Data export00 Ratings8.02 Ratings
Standard reports00 Ratings8.02 Ratings
Custom reports00 Ratings8.02 Ratings
Analytics00 Ratings8.02 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Predictive Index Behavioral Assessment
-
Ratings
Satmetrix (discontinued)
8.0
2 Ratings
4% below category average
Access controls00 Ratings8.02 Ratings
Compliance00 Ratings8.02 Ratings
Best Alternatives
Predictive Index Behavioral AssessmentSatmetrix (discontinued)
Small Businesses
ActivTrak
ActivTrak
Score 8.9 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
ActivTrak
ActivTrak
Score 8.9 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Enterprises
SAP Workforce Analytics
SAP Workforce Analytics
Score 9.8 out of 10
DocuWare
DocuWare
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Predictive Index Behavioral AssessmentSatmetrix (discontinued)
Likelihood to Recommend
8.6
(63 ratings)
4.0
(7 ratings)
Likelihood to Renew
8.2
(1 ratings)
5.1
(5 ratings)
Usability
8.8
(9 ratings)
-
(0 ratings)
Support Rating
7.5
(8 ratings)
-
(0 ratings)
User Testimonials
Predictive Index Behavioral AssessmentSatmetrix (discontinued)
Likelihood to Recommend
The Predictive Index
Predictive Index has served us well so far in helping determine key personality traits of salespeople we hire. How will they sell? Is sales a good fit for them? We have not expanded to use it with other teams/depts yet. We primarily use the behavioral assessment (not cognitive).
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Discontinued Products
Satmetrix is best suited if you don't currently use Salesforce. A lot of its main selling points are negated by the virtue of having Salesforce. Case management is in Salesforce, reporting is in Salesforce, the structure that NPX imposes is actually clunky and unwieldy, and is much more streamlined on competing platforms such as GetFeedback and SurveyMonkey. The only thing that leaves is the consultative service on being best practice and I don't really get to see any of that.
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Pros
The Predictive Index
  • Create job targets using behaviors which would enable someone to be successful.
  • Helps recruit the right fit by asking the right questions.
  • Helps increase communication across an organization within teams and across departments.
  • Helps provide managers with support on how to best communicate and help develop their direct reports.
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Discontinued Products
  • Ease of use; SaaS solution, all web based - simple, straightforward and easy to use
  • Multi lingual; we are able to use multiple languages for our surveys
  • Reporting is very flexible; reports can be run for pretty much any data point that you can capture!
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Cons
The Predictive Index
  • In Beta -> Hire -> New Candidates - > I would like to see the ability to create 1 or 2 additional "Type" folders that can be customized for my company. By being able to do this, I can more efficiently manage my potential candidates, rather that every time I go to review a position, having to make these individual selections each time. I would like the favorite icon and the pass icon to remain; however find it extraneous to have to sort through these candidates each time.
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Discontinued Products
  • Implementation did not go as well as planned and there were problems.
  • If you are running multiple surveys, slicing and dicing data is not that simple.
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Likelihood to Renew
The Predictive Index
We have plans to expand this to our entire organization in the US as well as our affiliates in Germany, France and the UK.
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Discontinued Products
The previous experience was so negative that even if they have improved since then it wouldn't help. Another more pertinent reason is because we have an existing 3 year contract with Medallia. Lastly, vendor transitions in our environment (B2B in 132 countries) is extremely painful. I've managed two of them and wouldn't wish it on my worst enemy.
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Usability
The Predictive Index
Very easy to use for both administrators and those taking the assessment. This tool is really a game-changer for staffing, onboarding, and retention. It is like having a crystal ball sometimes with insights into the behaviors of job candidates and is critical for finding the right person for the right role.
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Discontinued Products
No answers on this topic
Support Rating
The Predictive Index
The Customer Success team has been quite helpful during the times that I've interreacted with them. I've also found support and implementation to be responsive with any questions related to the initial set up phase or for on going support. Overall we've been pleased with the support offered by Predictive Index Behavioral Assessment.
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Discontinued Products
No answers on this topic
Alternatives Considered
The Predictive Index
The other assessments that we examined felt more like an SAT exam than a recruitment tool. The results were difficult for our managers to read through and understand. There were a lot of words, with very little actually being said. The PI was succinct and precise.
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Discontinued Products
I haven't evaluated any other products. Our executive team selected NPS as the preferred measurement of customer sentiment and Satmetrix is the only certification company I am aware of.
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Return on Investment
The Predictive Index
  • The PI has been very helpful when analyzing employees. You cannot go wrong when you are able to see a candidate or employees work style.
  • The ROI is very positive. A lot of companies have a specific culture that they are trying to create or adhere to. This software helps you see if an employee would be a good fit for your company or not.
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Discontinued Products
  • With the knowledge gained front he transactional surveys, Satmetrix helped us significantly improve our customer service processes.
  • Combined with the relationship survey, we were ultimately able to improve our customer retention by over 20% within 2 years.
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ScreenShots

Predictive Index Behavioral Assessment Screenshots

Screenshot of Control and analyze assessments within your organization.Screenshot of