Preno - Hotel Management Software vs. Revinate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Preno - Hotel Management Software
Score 8.4 out of 10
N/A
Preno is a hotel software company that offers cloud solutions for independent hoteliers - offering a PMS, Channel Manager and Booking Engine. Preno is a hotel management solution that automates and streamlines daily administration tasks, helping operators run their front desk and back office. The platform can be used by a variety of accommodation businesses, such as resorts, bed and breakfasts, vacation rentals, boutique hotels, villas, lodges, and serviced…
$89
Revinate
Score 7.0 out of 10
N/A
Revinate is a hotel reputation management tool, with email marketing tools, surveys for customer feedback (to drive reviews to Google and TripAdvisor), and a dashboard to monitor all online reviews and social media mentions.N/A
Pricing
Preno - Hotel Management SoftwareRevinate
Editions & Modules
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Offerings
Pricing Offerings
Preno - Hotel Management SoftwareRevinate
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Preno - Hotel Management SoftwareRevinate
Top Pros

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Top Cons

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Best Alternatives
Preno - Hotel Management SoftwareRevinate
Small Businesses

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Medium-sized Companies
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Score 9.4 out of 10
Cvent Event Diagramming
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Score 9.4 out of 10
Enterprises
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Cvent Event Diagramming
Score 9.4 out of 10
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Cvent Event Diagramming
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Preno - Hotel Management SoftwareRevinate
Likelihood to Recommend
7.9
(3 ratings)
7.1
(3 ratings)
User Testimonials
Preno - Hotel Management SoftwareRevinate
Likelihood to Recommend
Preno
It has scalability, automation and very progressive. They listen to customer needs and adapt quickly. I look forward to the next phase of our journey with them. The business model is driven by a team of experts who truly care about your business. This quality supersedes any other quality sought in a business.
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Revinate
Revinate is a great platform for smaller-sized hotels who do not need the advanced functionalities of a larger ESP like Salesforce Marketing Cloud. You do not need coding experience, but if you would like to custom-code your emails you can do so. The automation features leave room for improvement as does its reporting features
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Pros
Preno
  • Ease of use
  • Customer Support
  • Integrations
  • Affordable
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Revinate
  • The audience segmentation is excellent. I use this the most since I create targeted, segmented campaigns.
  • Ease of use if you have experience with other email platforms.
  • Analytics reporting.
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Cons
Preno
  • Staff need to know how to use SiteMinder.
  • Preno failed miserably at onboarding our business.
  • Up to 21 hours to respond to chats, and phones often go unanswered.
  • Poor linkage with Xero. Cost me over $3000 for an accountant to undo Xero issues after I spent hours going through the setup with someone from Preno.
  • I purchased this for ease with Xero. This is absolutely false as Preno staff were unable to link it to Xero properly.
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Revinate
  • Streamline how we answer reviews further. I feel like we should not have to log into Revinate and log into third party sites to answer reviews. Revinate would have partnerships with these third parties to streamline the review answering process.
  • I also don't like how Revinate will not give direct access to Wyndham franchise users. We have to log into a MyPortal account and then into Revinate using the MyPortal link. It would be more efficient to have direct access and capabilities.
  • Make your report creation area user-friendly. You don't offer much training or help assistance in learning to create reports.
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Alternatives Considered
Preno
Preno integrates with Light Speed and Xero. The two software systems we needed in our business. The integration gave us more time to focus on sales and other key aspects of the business.
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Revinate
Revinate is perfect for our small-to-medium sized hotel clients who do not need a more advanced ESP. If you have a larger client that needs more advanced features, I would suggest using Salesforce. If you require more in-depth reporting and automation features for a small to mid sized client, Mailchimp is also a great choice. I do not recommend TravelClick for any clients.
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Return on Investment
Preno
  • better Focuse on Areas of Revenue
  • Difficult Accounts Management
  • Efficient Room Management
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Revinate
  • Our ROI with Revinate has helped us take back some of our OTA revenue, and for the first time ever, our brand.com revenue outpaced our OTA revenue, due to our email campaigns. We are a small indie hotel and this is crucial for us.
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ScreenShots

Preno - Hotel Management Software Screenshots

Screenshot of Preno's Property management Software | Have access to all of your guest bookings on one page. Easily switch between different views to see check-ins, unpaid invoices, returning guests and more.Screenshot of Preno's Booking Engine |  Our BE is mobile optimised, enabling you to collect more direct bookings. Avoid the fees associated with OTAs and collect important guest details and payments.Screenshot of Preno's Channel Manager | Our CM seamlessly syncs with the 56 most popular Online Travel Agents (OTAs) including Booking.com, Expedia, and Airbnb. Improve efficiency and maximise revenue with instant reservation and availability updates.Screenshot of Store credit card details and preferences within Preno, by building comprehensive guest profiles. Remember preferences like favourite rooms or coffee to personalise guest experiences.Screenshot of Preno allows you to set rules for check-in/out dates, room rates and more. This is a powerful tool that saves time, as it allows you to dynamically adjust multiple rates at one time.Screenshot of Track and update housekeeping status’ within Preno, providing staff with instant updates. Preno also enables you to set tasks and add specific guest notes to rooms.