Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Prometheus
Score 8.5 out of 10
N/A
Prometheus is a service monitoring and time series database, which is open source.N/A
ScienceLogic SL1
Score 8.5 out of 10
Enterprise companies (1,001+ employees)
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.N/A
Pricing
PrometheusScienceLogic SL1
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PrometheusScienceLogic SL1
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation To get pricing for each tier, please contact the vendor.
More Pricing Information
Community Pulse
PrometheusScienceLogic SL1
Considered Both Products
Prometheus

No answer on this topic

ScienceLogic SL1
Chose ScienceLogic SL1
As enterprise, we needed to leverage a tool that would resolve our problems for a fair price. Although ScienceLogic is not a fancy tool for some environments (as Dynatrace for the APM) or the visual appeal for observability (as Prometheus) we needed a tool that would broadly …
Chose ScienceLogic SL1
It is a unique competitor against other tools since it has a long history and it is able to evolve for the future. The concept is tested and worked on from time to time. It has its own positive sides and some space to make it better. It can be adopted for most environments, …
Features
PrometheusScienceLogic SL1
AIOps Features
Comparison of AIOps Features features of Product A and Product B
Prometheus
-
Ratings
ScienceLogic SL1
6.6
19 Ratings
1% above category average
Monitoring and Alerting00 Ratings7.518 Ratings
Performance Analytics00 Ratings6.719 Ratings
Incident Management00 Ratings6.919 Ratings
Service Desk Integration00 Ratings6.619 Ratings
Root Cause Analysis00 Ratings6.215 Ratings
Capacity Planning Tool00 Ratings6.217 Ratings
Configuration and Change Management00 Ratings6.017 Ratings
Automated Remediation00 Ratings6.815 Ratings
Collaboration and Communication00 Ratings6.915 Ratings
Threat Intelligence00 Ratings6.315 Ratings
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PrometheusScienceLogic SL1
Small Businesses
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InfluxDB
Score 8.8 out of 10

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Medium-sized Companies

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Sumo Logic
Sumo Logic
Score 8.7 out of 10
Enterprises

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ignio AIOps
Score 8.1 out of 10
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User Ratings
PrometheusScienceLogic SL1
Likelihood to Recommend
7.5
(35 ratings)
7.9
(221 ratings)
Likelihood to Renew
-
(0 ratings)
9.2
(24 ratings)
Usability
6.0
(2 ratings)
9.7
(15 ratings)
Availability
-
(0 ratings)
9.9
(14 ratings)
Performance
-
(0 ratings)
8.0
(14 ratings)
Support Rating
5.0
(1 ratings)
5.7
(20 ratings)
In-Person Training
-
(0 ratings)
8.1
(6 ratings)
Online Training
-
(0 ratings)
8.3
(7 ratings)
Implementation Rating
-
(0 ratings)
8.2
(92 ratings)
Configurability
-
(0 ratings)
10.0
(7 ratings)
Ease of integration
-
(0 ratings)
7.9
(15 ratings)
Product Scalability
-
(0 ratings)
8.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.9
(7 ratings)
Vendor pre-sale
-
(0 ratings)
8.4
(6 ratings)
User Testimonials
PrometheusScienceLogic SL1
Likelihood to Recommend
Open Source
This program works from the roots of the problem and creates a professional matrix for each of its users. This will give them more skills and resources to carry out tasks and reduce the difficulties of operating each of the processes of my work, as well as being An ally for the manipulation and operability of all your master data; Prometheus is very easy to recommend since it is a program that fulfills its mission.
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ScienceLogic
Appropriate if you are setting up a monitoring suite in new Infrastructure Environment. Definitely NOT suited for Migration Projects. ScienceLogic SL1 cannot cater to a lot of monitoring requirements which already would have been configured in old monitoring suite. Plus, limited support for customizations and having to go to "Feature Requests" route makes in extremely complicated.
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Pros
Open Source
  • Best monitoring tool that have covered all aspects of our environment of my organization with it's useful metrics.
  • Great support team offers support 24/7 and very dedicated.
  • It provides excellent insights from a variety of metrics.
  • Cloud native tools compatibility and support, push/pull options for easier metrics.
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ScienceLogic
  • Best overall coverage of montioring different technologies.
  • Easy to use in any environment
  • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
  • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
  • Always improving and regularly releasing new versions and upgrades to the system/DA's.
  • Interactive community
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Cons
Open Source
  • Not a good choice if you need very high levels of accuracy with regards to collecting 100% of a certain type of data.
  • The user interface does not have much eye candy which helps you focus on what you need to see but can appear very basic in its design sometimes.
  • PromQL does have a high learning curve.
  • Not great for high cardinality data types.
  • Unlike other platforms, Prometheus does not have a macro system.
Read full review
ScienceLogic
  • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
  • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
  • Create and Open APIs for basic and advanced monitoring data extraction.
  • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
  • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
  • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
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Likelihood to Renew
Open Source
No answers on this topic
ScienceLogic
It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
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Usability
Open Source
It is usable and one can learn if few people in the team are already using it. It can be difficult to understand at the beginning because of non intuitive UI and syntax of the rules. So, I've gone for 7 points as there is some room for improvement in user interface and rules syntax.
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ScienceLogic
The core functions are there.
The complexity is due to the complexity of the space.
The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
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Reliability and Availability
Open Source
No answers on this topic
ScienceLogic
SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
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Performance
Open Source
No answers on this topic
ScienceLogic
SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
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Support Rating
Open Source
Never had to reach out to them.
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ScienceLogic
So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
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In-Person Training
Open Source
No answers on this topic
ScienceLogic
It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
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Online Training
Open Source
No answers on this topic
ScienceLogic
There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
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Implementation Rating
Open Source
No answers on this topic
ScienceLogic
As first time developers, getting to grips with powerpack development using SNMP, Powershell and Python etc, was not helped by poor and badly organised online documentation. In many cases, we had to look at existing powerpacks and try to work out what it was doing and why - not always with much success. Even after receiving expert level training, the development of some powerpacks would not have been possible without access to the SL1 support staff.
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Alternatives Considered
Open Source
Highly customized pricing plans to choose from. Lower pricing for the same features compared to competitors. Easy to reach the support team, which provided detailed documentation and helped set up the Prometheus. Monitoring metrics gets very easy after the integration with Grafana. It also has a sophisticated alert setting mechanism to ensure we don't miss anything critical.
Read full review
ScienceLogic
Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
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Scalability
Open Source
No answers on this topic
ScienceLogic
Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
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Return on Investment
Open Source
  • We are still working on the ROI
  • The ROI mentioned during the purchase has not been achieved, however this could be due to lack of data from our side. 2 years of implementation is too early to calculate and confirm the ROI.
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ScienceLogic
  • We are still evolving with the tool so can't really comment on the actual RoI but the features provided does adds up the customer expectations.
  • Global manager usage gives us the holistic view of separate SL1 infrastructures
  • Power flow helps to use some pre built Autometas which helps saves lot of time and effort
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ScreenShots

ScienceLogic SL1 Screenshots

Screenshot of Application to infrastructure mapping with APM toolsScreenshot of CRM Business Service MapScreenshot of Mobile Banking Business Service Dashboard OverviewScreenshot of Mobile Banking Business Service Dashboard Availability ViewScreenshot of Mobile Banking Business Service Dashboard Anomalies ViewScreenshot of Business Services Leaderboard Dashboard Overview