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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ProofHub

    Score8.9 out of 10
    N/AProofHub is a SaaS based project management software from ProofHub LLC in Walnut, CA. It is an online project management and collaboration tool that comes with integrated Group chat, quick Discussions on projects, Workflows and boards, Project reports, among other features. Document (e.g. Excel, Powerpoint) uploading and sharing is supported, along with an integrated an Online proofing tool to aid in image and document review. ProofHub aims to enable teams to…

    $50

    per month

    UserIQ

    Score8 out of 10
    N/AUserIQ is a walkthrough tool that aims to empower SaaS companies to deliver what each user needs to be successful in every moment, starting with adoption. According to the vendor, key benefits include: effectively scale onboarding increase feature usage accelerate time-to-value ultimately drive more revenue throughout the customer journeyN/A
    Pricing
    ProofHubUserIQ
    Editions & Modules
    Essential
    $45
    per month (billed annually) unlimited users
    Ultimate Control
    $89
    per month (billed annually) unlimited users
    Large Team
    $279
    per month (billed annually) unlimited users
    No answers on this topic
    Offerings
    Pricing Offerings
    ProofHubUserIQ
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ProofHubUserIQ
    Considered Both Products
    ProofHub
    No answer on this topic
    UserIQ
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Features
    ProofHubUserIQ
    Project Management
    Comparison of Project Management features of ProofHub and UserIQ
    Feature
    ProofHub
    10.0
    5 Ratings
    26% above category average
    UserIQ
    -
    Ratings
    Task Management10.05 Ratings00 Ratings
    Resource Management10.05 Ratings00 Ratings
    Gantt Charts10.05 Ratings00 Ratings
    Scheduling10.05 Ratings00 Ratings
    Workflow Automation10.05 Ratings00 Ratings
    Team Collaboration10.05 Ratings00 Ratings
    Support for Agile Methodology10.05 Ratings00 Ratings
    Document Management10.05 Ratings00 Ratings
    Email integration10.05 Ratings00 Ratings
    Mobile Access10.05 Ratings00 Ratings
    Timesheet Tracking10.05 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of ProofHub and UserIQ
    Feature
    ProofHub
    10.0
    3 Ratings
    26% above category average
    UserIQ
    -
    Ratings
    Quotes/estimates10.03 Ratings00 Ratings
    Invoicing10.03 Ratings00 Ratings
    Project & financial reporting10.03 Ratings00 Ratings
    Integration with accounting software10.03 Ratings00 Ratings
    Security
    Comparison of Security features of ProofHub and UserIQ
    Feature
    ProofHub
    -
    Ratings
    UserIQ
    10.0
    3 Ratings
    16% above category average
    Role-based user permissions00 Ratings10.03 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of ProofHub and UserIQ
    Feature
    ProofHub
    -
    Ratings
    UserIQ
    9.3
    5 Ratings
    7% above category average
    API00 Ratings7.14 Ratings
    Integration with Salesforce.com00 Ratings10.03 Ratings
    Integration with Marketo00 Ratings9.01 Ratings
    Integration with Eloqua00 Ratings10.01 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of ProofHub and UserIQ
    Feature
    ProofHub
    -
    Ratings
    UserIQ
    7.8
    4 Ratings
    11% below category average
    Product usage00 Ratings8.04 Ratings
    Help desk / support tickets00 Ratings7.54 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of ProofHub and UserIQ
    Feature
    ProofHub
    -
    Ratings
    UserIQ
    8.0
    4 Ratings
    7% below category average
    NPS surveys00 Ratings7.14 Ratings
    Sponsor tracking00 Ratings9.01 Ratings
    Customer profiles00 Ratings8.53 Ratings
    Automated workflow00 Ratings6.14 Ratings
    Internal collaboration00 Ratings9.02 Ratings
    Customer health scoring00 Ratings9.04 Ratings
    Customer segmentation00 Ratings7.54 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of ProofHub and UserIQ
    Feature
    ProofHub
    -
    Ratings
    UserIQ
    9.5
    3 Ratings
    12% above category average
    Customer health trends00 Ratings10.02 Ratings
    Engagement analytics00 Ratings8.53 Ratings
    Revenue forecasting00 Ratings10.01 Ratings
    Dashboards00 Ratings9.53 Ratings
    Best Alternatives
    ProofHubUserIQ
    Small Businesses
    Any.do
    Score8 out of 10
    ClientSuccess
    Score6 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    ChurnZero
    Score7.9 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Gainsight CS
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ProofHubUserIQ
    Likelihood to Recommend
    10.0
    (9 ratings)
    7.5
    (6 ratings)
    Likelihood to Renew
    8.8
    (4 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    8.1
    (2 ratings)
    Support Rating
    7.4
    (2 ratings)
    9.5
    (2 ratings)
    User Testimonials
    ProofHubUserIQ
    Likelihood to Recommend
    ProofHub
    It suits well for those businesses who want to operate on a global level without investing too much over creating infrastructure. A business can easily reach out to various clients, customers, partners and other stakeholders and communicate and collaborate with them in a fast and transparent manner and can effectively tap any opportunities coming its way. Such opportunities if
    properly implemented can lead to gains for the parties involved.
    Read full review
    UserIQ
    In UserIQ campaigns, you can probably create whatever content you have in mind for your campaigns using IFrames. You can probably implement whatever content you have in mind for your campaigns using IFrames in UserIQ campaigns.
    Incentivized
    Read full review
    Pros
    ProofHub
    • The obvious, proofing! We need something in-house that can do this instead of hiring one person for this job. Each person on our marketing team knows how to use it.
    • Organizes team projects in a friendly way.
    Incentivized
    Read full review
    UserIQ
    • Have a really easy way to tag features and know what you're tracking.
    • Great, simple user walkthroughs that you can plug into your app to improve onboarding or increase feature adoption.
    • Some interesting dashboard views and you can slice users/accounts many different ways.
    • Pretty user-friendly interface.
    • Easy to collect qualitative data (nps, survey, etc.).
    Incentivized
    Read full review
    Cons
    ProofHub
    • Proofhub can improve a bit in areas of helping people customize their accounts a bit more. That makes managing work even more easier, when you have things just the way you want them to be.
    Read full review
    UserIQ
    • Getting the hang of the walkthroughs took me awhile and was hard for me to understand, but now I understand and love them!
    Incentivized
    Read full review
    Likelihood to Renew
    ProofHub
    With an array of useful features available that solve all our work issues, each department has an access to it. Each one knows what’s going on with different teams. This makes collaboration easier, as different teams just need one tool to come together and get things done. I think this is a great product! it has really helped my company get MUCH better organized.
    Read full review
    UserIQ
    No answers on this topic
    Usability
    ProofHub
    It's convenient, simple, and clear.
    Read full review
    UserIQ
    This rating is given as to a certain degree it is useful - as in the customer health dashboard and providing a very fast service which is easy to use for our users. However, as mentioned prior, the exportation of this data into presentable information (presentation style) is not really possible without doing yourself via screenshots and interpreting the data.
    Incentivized
    Read full review
    Support Rating
    ProofHub
    Great support website and had reps follow up multiple times in our trial process. Getting started was very straightforward and adding people is easy too.
    Incentivized
    Read full review
    UserIQ
    Customer service and support is one of the biggest strengths for UserIQ, whenever there has been any issues or confusion, the help service is very effective and friendly to support us and get to a conclusion within no time, hence why the ranking given is extremely high for this factor. I would not say any improvement is needed in terms of this aspect of the company.
    Incentivized
    Read full review
    Alternatives Considered
    ProofHub
    We used Basecamp in the past, but we did encounter some problems while working with it. But these concerns have been better addressed in ProofHub. It has a simple interface which is so easy to operate and this was not the case in Basecamp. ProofHub lets us quickly chat with our team members over various work matters through its inbuilt chat feature and resolve them fast while Basecamp provides this feature through a third-party tool which added to our expenses and it was not a very convenient affair. ProofHub has got an inbuilt proofing tool which allows us to get quality feedback over designs instantly saving our time and costs, whereas Basecamp enables proofing through a third party tool which again was not convenient for us. ProofHub’s casper mode feature helps us to protect privacy and secrecy over confidential issues but Basecamp lacks such an important feature. So ProofHub has more to offer and better too in comparison to Basecamp. (answer to Describe how ProofHub stacks up against them and why you selected ProofHub.
    Read full review
    UserIQ
    When comparing with the other product of the market we realize UserIQ brings the best outcome beneath the price so we choose UserIQ apart from other products.
    Incentivized
    Read full review
    Return on Investment
    ProofHub
    • Proofhub has a great impact on our ROI. Due to a systematic approach of handling each clients’ project, we have been able to double the number of clients we had prior to signing up for Proofhub.
    Read full review
    UserIQ
    • UserIQ has let us communicate more effectively with our customers. We have seen a reduction in calls to customer service on how to utilize and update items on our SaaS UI.
    Incentivized
    Read full review
    ScreenShots

    ProofHub Screenshots

    Screenshot of All devicesScreenshot of ProofHub CalendarScreenshot of ProofHub Gantt ChartScreenshot of ProofHub ReportsScreenshot of ProofHub Workflow and  BoardsScreenshot of ProofHub Overview