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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Proofpoint Email Protection

    Score8.3 out of 10
    N/AProofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure business communications can continue as normal in the event of an email outage. With Proofpoint's Email Protection, you can protect your people, data, and brand from today’s threats…N/A

    Higher Logic Vanilla

    Score5.5 out of 10
    N/AHigher Logic Vanilla is a customizable and themable forum software. It can be used for support communities, Q&A Communities and more. There are numerous integrations, including SSO, and connectors to popular software such as Mailchimp, WordPress, Zendesk and Salesforce.N/A
    Pricing
    Proofpoint Email ProtectionHigher Logic Vanilla
    Editions & Modules
    No answers on this topic
    Essential
    Contact sales team
    Corporate
    Contact sales team
    Enterprise
    Contact sales team
    Enterprise Plus
    Contact sales team
    Offerings
    Pricing Offerings
    Proofpoint Email ProtectionHigher Logic Vanilla
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Proofpoint Email ProtectionHigher Logic Vanilla
    Considered Both Products
    Proofpoint
    No answer on this topic
    Higher Logic
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    Proofpoint Email ProtectionHigher Logic Vanilla
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Proofpoint Email Protection and Higher Logic Vanilla
    Feature
    Proofpoint Email Protection
    8.0
    79 Ratings
    5% below category average
    Higher Logic Vanilla
    -
    Ratings
    Anti-malware10.077 Ratings00 Ratings
    Customizability7.076 Ratings00 Ratings
    Data Loss Protection6.049 Ratings00 Ratings
    Threat Detection8.076 Ratings00 Ratings
    Sandboxing7.058 Ratings00 Ratings
    End-to-End Encryption10.059 Ratings00 Ratings
    Management Tools8.075 Ratings00 Ratings
    Best Alternatives
    Proofpoint Email ProtectionHigher Logic Vanilla
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    Higher Logic Thrive
    Score8.9 out of 10
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    Khoros Communities
    Score8.2 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    Verint Community
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Proofpoint Email ProtectionHigher Logic Vanilla
    Likelihood to Recommend
    10.0
    (96 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (3 ratings)
    9.0
    (1 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (5 ratings)
    9.0
    (1 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Proofpoint Email ProtectionHigher Logic Vanilla
    Likelihood to Recommend
    Proofpoint
    Well suited: Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less Appropriate If you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.
    Incentivized
    Read full review
    Higher Logic
    For companies that want to customize almost anything and make the forum look like your site, Vanilla Forums is the one for you. Customization and automation of the data via the API with other systems is more than possible and they serve to be great as a hosting provider, dealing with all the upgrades, deployments and maintenance and threat management well. I would say they might be less turn key for a small application but the fact they have an open source community, the ability to find help and information can lower the barrier of entry for most.
    Incentivized
    Read full review
    Pros
    Proofpoint
    • Spam - catches these emails before hitting the inbox.
    • Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
    • Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.
    Incentivized
    Read full review
    Higher Logic
    • Gamification: The ability to incentivise community members to get involved with ranks and badges is one of the main reasons that we purchased the tool.
    • Support: The Vanilla support team are incredible, often responding to issues very late at night and proactively fixing issues as soon as they occur.
    • Customisation: Vanilla can be completely styled with css allowing us to match it to the branding of the rest of our website.
    Incentivized
    Read full review
    Cons
    Proofpoint
    • Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
    • Proofpoint can always continue to strive to keep its product a leader in the industry.
    • Proofpoint's support site could be overhauled to provide a more logical flow.
    Incentivized
    Read full review
    Higher Logic
    • There are some features I wish Vanilla would implement that could improve ease of use in our specific community, but some of the ideas we have are not necessarily something that would benefit all of the forums that Vanilla works with.
    • In the past, we've had issues with releases breaking some of our specific site features they built for us, but this has improved drastically recently.
    Incentivized
    Read full review
    Usability
    Proofpoint
    Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.
    Read full review
    Higher Logic
    It is very intuitive and simple to operate. Our customers immediately came up with the curve and began contributing content.
    Incentivized
    Read full review
    Reliability and Availability
    Proofpoint
    There were no appliance errors or unplanned outages during five years of operation.
    Incentivized
    Read full review
    Higher Logic
    No answers on this topic
    Performance
    Proofpoint
    Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.
    Incentivized
    Read full review
    Higher Logic
    No answers on this topic
    Support Rating
    Proofpoint
    We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.
    Incentivized
    Read full review
    Higher Logic
    They did an amazing job transferring our content from GetSatisfaction. We had almost 100% success in the transfer of 8 years worth of content.
    Incentivized
    Read full review
    Alternatives Considered
    Proofpoint
    We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering. Halon was also not able to have the complex rules that Proofpoint can offer.
    Incentivized
    Read full review
    Higher Logic
    From a footprint standpoint, Vanilla has less technical bloat than vbulletin or InVision, and it outdoes Lithium as far as features and service go. The bloat of other services and ability to use new ways of engaging communities such as through Reactions are part of the reason Vanilla was selected. However, the features are better on a couple more seasoned platforms and more equipped to deal with issues and technical problems.
    Incentivized
    Read full review
    Scalability
    Proofpoint
    You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.
    Incentivized
    Read full review
    Higher Logic
    No answers on this topic
    Return on Investment
    Proofpoint
    • Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.
    Incentivized
    Read full review
    Higher Logic
    • Increased uptime and overall speed in the forum (compared to our previous phpbb solution)
    • Increased usage by users which resulted in a higher pages/session in a short amount of time
    Incentivized
    Read full review
    ScreenShots

    Higher Logic Vanilla Screenshots

    Screenshot of Looks great on any device, including desktop, tablet or mobile device.Screenshot of We offer over 60 plugins that can add functionality to your community.Screenshot of Many different themes to choose from, which you can further customize as you like.Screenshot of You have full access to edit HTML and CSS of your theme, to make any changes you need.