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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Publer

    Score9.6 out of 10
    N/APubler is a social media management tool used by individuals and businesses in crafting, scheduling, and analyzing their online presence across various social platforms. Publer aims to simplify the complexity of social media management, as a companion for digital marketers, influencers, and businesses of all sizes. Key Features: Scheduling: Publer enables users to plan and schedule posts across multiple social media platforms, to ensure a consistent…

    $5

    per month per user

    Shoutlet (Discontinued)

    Score2 out of 10
    N/AShoutlet is a cloud-based social relationship platform that enables marketers to publish, engage and measure social marketing campaigns and activities on social media platforms such as Facebook, Twitter, LinkedIn, Foursquare, Google+, and YouTube. The product’s focus is on quantifying return on social, integrating social data into business and scaling social across the enterprise. Features include tools for social CRM, creative design, social listening, ads, workflow management, contest design…N/A
    Pricing
    PublerShoutlet (Discontinued)
    Editions & Modules
    Professional
    $5
    per month per user
    Business
    $10
    per month per user
    Enterprise
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    PublerShoutlet (Discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsVAT not included in the price. 14 days money back guarantee. Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    PublerShoutlet (Discontinued)
    Considered Both Products
    Publer
    No answer on this topic
    Khoros (Formerly Spredfast + Lithium)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    70 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    67 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    67 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    65 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    68 Answers
    No answers on this topic
    Features
    PublerShoutlet (Discontinued)
    Publishing
    Comparison of Publishing features of Publer and Shoutlet (Discontinued)
    Feature
    Publer
    9.1
    71 Ratings
    11% above category average
    Shoutlet (Discontinued)
    8.3
    1 Ratings
    2% above category average
    Content planning and scheduling9.771 Ratings8.01 Ratings
    Content optimization8.868 Ratings00 Ratings
    Workflow management8.866 Ratings9.01 Ratings
    Audience targeting00 Ratings8.01 Ratings
    Engagement
    Comparison of Engagement features of Publer and Shoutlet (Discontinued)
    Feature
    Publer
    8.5
    60 Ratings
    5% above category average
    Shoutlet (Discontinued)
    9.0
    1 Ratings
    10% above category average
    Automated routing and prioritization8.549 Ratings9.01 Ratings
    Bulk actions8.559 Ratings00 Ratings
    Customer interaction histories00 Ratings9.01 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Publer and Shoutlet (Discontinued)
    Feature
    Publer
    9.5
    68 Ratings
    13% above category average
    Shoutlet (Discontinued)
    9.0
    1 Ratings
    8% above category average
    Twitter9.249 Ratings9.01 Ratings
    Facebook9.263 Ratings9.01 Ratings
    LinkedIn9.554 Ratings9.01 Ratings
    Google+9.729 Ratings9.01 Ratings
    Instagram9.463 Ratings00 Ratings
    Pinterest9.735 Ratings00 Ratings
    YouTube9.541 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Publer and Shoutlet (Discontinued)
    Feature
    Publer
    8.2
    52 Ratings
    6% above category average
    Shoutlet (Discontinued)
    7.7
    1 Ratings
    0% below category average
    Campaign success analytics8.550 Ratings8.01 Ratings
    Competitor analysis7.941 Ratings7.01 Ratings
    Real-time tracking00 Ratings8.01 Ratings
    Account management
    Comparison of Account management features of Publer and Shoutlet (Discontinued)
    Feature
    Publer
    8.9
    56 Ratings
    12% above category average
    Shoutlet (Discontinued)
    -
    Ratings
    Role-based user permissions & privileges8.950 Ratings00 Ratings
    Mobile access9.053 Ratings00 Ratings
    Listening/monitoring
    Comparison of Listening/monitoring features of Publer and Shoutlet (Discontinued)
    Feature
    Publer
    -
    Ratings
    Shoutlet (Discontinued)
    8.0
    1 Ratings
    4% above category average
    Filtering out noise/spam00 Ratings8.01 Ratings
    Marketing
    Comparison of Marketing features of Publer and Shoutlet (Discontinued)
    Feature
    Publer
    -
    Ratings
    Shoutlet (Discontinued)
    8.7
    1 Ratings
    12% above category average
    Lead generation00 Ratings8.01 Ratings
    Content marketing00 Ratings9.01 Ratings
    Campaigns and promotions00 Ratings9.01 Ratings
    Best Alternatives
    PublerShoutlet (Discontinued)
    Small Businesses
    Sendible
    Score7.2 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PublerShoutlet (Discontinued)
    Likelihood to Recommend
    9.6
    (72 ratings)
    8.0
    (25 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    1.3
    (24 ratings)
    Usability
    9.2
    (52 ratings)
    7.7
    (4 ratings)
    Availability
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    7.3
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PublerShoutlet (Discontinued)
    Likelihood to Recommend
    Publer
    Where Publer is well suited: + Organisation of multiple social media accounts for when you have multiple brands + The integration of Google Maps makes it easy to organise multiple locations + Calendar with a nice overview makes it easy to see your social media planning for the following period of time Where it is less suited for: - Comparing competition and ideal posting time is quite a surplus in cost - No native Dutch version
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    I think Shoutlet is an excellent tool for any mid-sized to larger company looking to improve their social strategy. While it does have some minor improvements that can be made, it's overall an impressive way to mass post to multiple networks and interact and engage with your followers in the social space. I feel at this time that a smaller company could probably benefit from a lesser in-depth version of this tool at this time
    Incentivized
    Read full review
    Pros
    Publer
    • A unified drag-and-drop calendar with genuine native previews allows us to bulk-upload images or videos, shuffle posts between dates and platforms, and see exactly how each platform (FB, IG, TikTok, Threads, etc.) will display before we hit “Schedule.”
    • Role-based approvals that streamline teamwork: interns draft, managers approve, and the audit trail ensures that nothing inconsistent slips through.
    • Quick-glance analytics built right into the calendar, surface engagement spikes, best-time suggestions and post-level stats without exporting to another tool, so we can tweak campaigns on the spot.
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    Khoros (Formerly Spredfast + Lithium)
    • The ability to manage and publish to various social accounts from one platform. This feature helped us to have a cohesive social strategy and saved us a lot of time having to go back and forth between accounts.
    • The module that allowed us to build contests and custom landing pages was perhaps my favorite part. For the contests, it proved to be ultra convenient to be able to build, host and run social promotions through the same platform that housed our social accounts and lists. From a landing-page-design standpoint, it was also wonderful and time-effective for each individual department to be able to build professional and dynamic pages themselves rather than tasking it to our web designers who really didn't have the time.
    • I was also very pleased with the customer service we received from the Shoulet team. From the original demo, to the training sessions, all the way through to back-end service maintenance, everyone we dealt with was available, accommodating and friendly. Not entirely common in this day in age.
    Incentivized
    Read full review
    Cons
    Publer
    • Some IG features are currently missing, like syncing with trending sounds, but I think that's more of an API limitation than a fault with Publer
    • The website interface can be a bit challenging to navigate. It isn't quite as intuitive as I'd like with where things are placed.
    • Some of the terms are confusing, like "recycling" and "recurring." I wish they'd combine these two particular posting options into one.
    • I'd also love to see better integration with my personalized AI, trained on my business.
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    • I would like to see Shoutlet improve the usability of their "Shoutlet Profiles" module. It has improved over time, but I would like to see more individual user metrics such as affinity, time spent engaged per user, and monthly interactions by user.
    • I would also like to see Shoutlet redesign their "manage urls" module and URL shortener. The shortener works well, but I would like the interface to be more user friendly, and be able to access it throughout the rest of the tool. Perhaps in a slide out drawer.
    • Unfortunately, Shoutlet does not offer a Pin scheduling tool at this time. This would be a HUGE asset for them to have.
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    Likelihood to Renew
    Publer
    I love the tool, is simple and useful
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    While I do not have direct control over the renewal of our contract, I am definitely lobbying to not only renew the contract, but expand our contract with Shoutlet to include more of our company's accounts in our Shoutlet account for the many reasons already stated. By pulling all of our accounts, pages and platforms into one media management tool, we'll be able to better serve our fans, members, patients and employees. It will cut down time it takes for us to post across our entire company's breadth of social media options while sharing more easily between locations and entities. For medium and large scale enterprises, Shoutlet is hard to beat.
    Read full review
    Usability
    Publer
    The menu is very clear. The big green button for adding a post makes it obvious where to post from. There are all the tools I might need for scheduling, and more. I gave a 9 instead of 10 because I find the "Explore" menu to be superfluous for the way I use Publer and feel it adds clutter to the experience. But honestly - I can just not go to that menu and it's fine.
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    Khoros (Formerly Spredfast + Lithium)
    While some things do require a little training, a quick phone training session or reading an online guide usually suffices. I've never needed multiple training sessions for any part of Shoutlet. As someone with very little coding/programming background (read: absolutely none), I am always able to accomplish what is needed without feeling over my head or needing help.
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    Performance
    Publer
    The pages do load very quick but in the the iPad form
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    In general, the software works really well. I get weird errors for time to time. Tech Therapy does a great job helping when things go awry
    Read full review
    Support Rating
    Publer
    Every time I have contacted Publer, I get answers right away
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    Khoros (Formerly Spredfast + Lithium)
    I feel that the level of support I get from Shoutlet is far beyond the level of support I've received from other companies in a variety of services. It would be nice to have a regular update from Tech Therapy that lists out any potential bugs they're working to fix for the various browsers they support. Sometimes I wonder if I'm experiencing an issue simply because I use Firefox vs. Chrome.
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    Alternatives Considered
    Publer
    In our opinion, Sendible is poorly designed and takes too many menus, clicks, opens and closes to perform a simple task. Their pricing structure changes suddenly with price increases and loss of seats. Socialbee was a contender but had restraints for a multi brand company that we did not want to workaround.
    Incentivized
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    Khoros (Formerly Spredfast + Lithium)
    Shoutlet is infinitely more advanced than SocialMadeSimple. It is a much more complex and in-depth platform. We actually changed to SocialMadeSimple after Shoutlet and I miss how easy to use and advanced it was in comparison. It was a money decision but if they were the same price, I would absolutely insist we go back
    Incentivized
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    Contract Terms and Pricing Model
    Publer
    I just used the web integration
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    No answers on this topic
    Scalability
    Publer
    I think this is well designed product. I really enjoy that I am able to learn it quick, integrate all the socials very easily
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    No answers on this topic
    Return on Investment
    Publer
    • I can on-charge the price of the subscription within my package, so I can charge it out for what I want, allowing me to make some profit
    • Every one of my clients has loved using it, so they are more inclined to keep using our social media services
    • Publer helps my business to look professional
    Incentivized
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    Khoros (Formerly Spredfast + Lithium)
    • Allows our small staff to provide our clients with world-class service and data.
    • Exponentially improved fan base expansion for our clients.
    • Rapid response for customer service issues for clients - allowing us to help our clients prevent their social media presence from becoming the Complaint Department, rather a true community of fans and supporters of a brand.
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    ScreenShots