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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QlikView

    Score8.4 out of 10
    N/AQlikView® is Qlik®’s original BI offering designed primarily for shared business intelligence reports and data visualizations. It offers guided exploration and discovery, collaborative analytics for sharing insight, and agile development and deployment.N/A

    Smartlook

    Score8.8 out of 10
    Small Businesses (1-50 employees)
    Smartlook is an analytics solution tool for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind users' actions. It helps users understand precisely how customers interact with website and app — watch recordings, create heatmaps, use automatic tracked events, and build conversion funnels. Data is seen on one central dashboard, which enables sharing and collaborating with colleagues. This is to support clear, data-driven decision-making for product managers,…

    $55

    per month 5000 sessions

    Pricing
    QlikViewSmartlook
    Editions & Modules
    QlikView
    Custom
    per user
    Pro
    $55
    per month 5000 sessions
    Free
    Free forever
    per month 3000 sessions
    Enterprise
    Custom pricing
    Offerings
    Pricing Offerings
    QlikViewSmartlook
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsOn an perpetual license basis, based on server plus number of users. Contact vendor for pricing.All Smartlook packages support both web and mobile app platforms.
    More Pricing Information
    Features
    QlikViewSmartlook
    BI Standard Reporting
    Comparison of BI Standard Reporting features of QlikView and Smartlook
    Feature
    QlikView
    8.6
    68 Ratings
    5% above category average
    Smartlook
    -
    Ratings
    Pixel Perfect reports8.050 Ratings00 Ratings
    Customizable dashboards9.766 Ratings00 Ratings
    Report Formatting Templates8.060 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of QlikView and Smartlook
    Feature
    QlikView
    8.1
    67 Ratings
    1% above category average
    Smartlook
    -
    Ratings
    Drill-down analysis8.266 Ratings00 Ratings
    Formatting capabilities7.867 Ratings00 Ratings
    Integration with R or other statistical packages8.336 Ratings00 Ratings
    Report sharing and collaboration8.162 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of QlikView and Smartlook
    Feature
    QlikView
    8.6
    62 Ratings
    5% above category average
    Smartlook
    -
    Ratings
    Publish to Web8.049 Ratings00 Ratings
    Publish to PDF9.056 Ratings00 Ratings
    Report Versioning7.542 Ratings00 Ratings
    Report Delivery Scheduling10.048 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of QlikView and Smartlook
    Feature
    QlikView
    7.4
    58 Ratings
    8% below category average
    Smartlook
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.955 Ratings00 Ratings
    Location Analytics / Geographic Visualization7.546 Ratings00 Ratings
    Predictive Analytics6.85 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of QlikView and Smartlook
    Feature
    QlikView
    6.7
    60 Ratings
    23% below category average
    Smartlook
    -
    Ratings
    Multi-User Support (named login)8.159 Ratings00 Ratings
    Role-Based Security Model5.355 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)5.555 Ratings00 Ratings
    Report-Level Access Control8.13 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of QlikView and Smartlook
    Feature
    QlikView
    8.0
    47 Ratings
    3% above category average
    Smartlook
    -
    Ratings
    Responsive Design for Web Access8.044 Ratings00 Ratings
    Mobile Application9.028 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.038 Ratings00 Ratings
    Best Alternatives
    QlikViewSmartlook
    Small Businesses
    Cyfe
    Score4 out of 10
    Crazy Egg
    Score7.9 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Crazy Egg
    Score7.9 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    Crazy Egg
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QlikViewSmartlook
    Likelihood to Recommend
    7.6
    (88 ratings)
    9.0
    (141 ratings)
    Likelihood to Renew
    8.8
    (29 ratings)
    8.9
    (4 ratings)
    Usability
    8.0
    (15 ratings)
    10.0
    (75 ratings)
    Availability
    9.8
    (4 ratings)
    9.1
    (1 ratings)
    Performance
    8.6
    (4 ratings)
    8.2
    (1 ratings)
    Support Rating
    3.3
    (15 ratings)
    10.0
    (107 ratings)
    Online Training
    8.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.4
    (13 ratings)
    7.3
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Data Sharing and Collaboration
    7.8
    (43 ratings)
    -
    (0 ratings)
    Data Sources
    7.8
    (43 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    8.9
    (2 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    QlikViewSmartlook
    Likelihood to Recommend
    Qlik
    Sales data validations have helped manage our justifications in the past, especially with regard to new product development and new business introduction. It has also been helpful in identifying trends with business impact and direction specific to quarter and monthly sales from ERP data as well as decisions to purchase equipment of staffing based on run rates and product demand.
    One thing that can get out of hand is data output - if you aren't careful in your query, you may be overloaded with data dumps and drown in the amount of info you have to filter through. This is a user caution, not a comment on the software itself.
    Incentivized
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    Smartlook
    Smartlook is best for screen recordings. Especially when you are running MVPs. However, its pricing is very high. If your daily visitors are too much then either you will have to lose many of your recordings or you will have to pay too much money.
    Incentivized
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    Pros
    Qlik
    • QlikView has a simple, relational data model that's REALLY fast. Filtering and changing data is dead simple results are almost immediately available.
    • The free version of Qlikview is almost completely featured, so you roll a pro-level product out to an entire department for really cheap.
    • QlikView is really flexible--if you can imagine it, you can build it.
    Incentivized
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    Smartlook
    • Funnels are both easy to configure yet comprehensive enough to detect complicated customer journeys.
    • Real-time recording provides exceptional insights to our design & engineering teams.
    • Session recording is surprisingly lightweight and seems to cause no substantial performance degradation for our customers.
    Incentivized
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    Cons
    Qlik
    • We found that QlikView can be a bit slow in supporting some forms of encryption. It is web-based and we needed to upgrade all of our server to not support the older SSL and TLS 1 protocols, only support TLS 1.2 and TLS 1.3. However, QlikView could not run with TLS 1.2 and TLS 1.3. We had to wait over six months to get a version that would handle the newer TLS versions.
    • There are so many options with QlikView that you can get lost when developing a visualization. There are still items I have not yet figured out, such as labeling a graph with the name of a selected detail item.
    • QlikView works by pulling the data it is going to use for visualization into its database. I am a security reviewer and I need to make certain that PII and PHI is not pulled by QlikView for a visualization, otherwise this could become a reportable indecent.
    Incentivized
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    Smartlook
    • I feel nickel and dimed with the events and funnels.
    • We came from sessions being 30 mins of inactivity and now it's 5-10 mins. Session count has gone up significantly which we weren't prepared for.
    • Recording playback isn't as clean and maneuverable like FullStory.
    Incentivized
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    Likelihood to Renew
    Qlik
    Ease of use, ability to load from pretty much any data source. today I created an application that loaded time sheets from excel that are not in a table format. With Qlik's "enable transformation steps" I was able to automate loads of multiple spreadsheets and multiple tabs easily. Could not do that with any other tool.
    Incentivized
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    Smartlook
    As my ratings show, I have been absolutely delighted with Smartlook in terms of usability, cost, support, and its benefit to our organization. I have given it such high ratings because I think it has really benefitted our organization and I think it could do the same for other companies too.
    Incentivized
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    Usability
    Qlik
    QlikView is very easy to implement. The installation is very straight forward. QlikView has several different data connectors that can connect to different data sources very smoothly. The user interface to build the reports is very easy to understand. This helps to have a smaller learning curve. Something very helpful is that QlikView is a browser application for the end users. So, you don't need to install any applications on the user's computer.
    Incentivized
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    Smartlook
    Every page, the tool setup pages and dashboards are built very well, the site structure is perfectly designed and intuitive to use. All functions are well documented and the help sections are really everywhere, you don't have to search for answers, as they are just popped up or max. a click away for your service.
    Incentivized
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    Reliability and Availability
    Qlik
    We have not had any downtime issues with the product nor uncovered any significant bugs
    Read full review
    Smartlook
    No answers on this topic
    Performance
    Qlik
    It is not a SAAS product.
    Read full review
    Smartlook
    No answers on this topic
    Support Rating
    Qlik
    My experience with the Qlik support team has been somewhat limited, but every interaction I have had with them has been very professional and I received a response quickly. Typically if there is a technical issue, our IT team will follow up. My inquiries are specific to product functionality, and Qlik has been very helpful in clarifying any questions I might have.
    Incentivized
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    Smartlook
    Sofia P. is being our point of contact with the issues we faced. I was unsure about how to explain to her what was going on with the recording numbers (the recording has stopped before we were expecting to), but she readily understood and came with a solution for us in the same day. The problem was blocking our developer to test the integration, so it was great to have support so fast that he could continue his work.
    Incentivized
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    In-Person Training
    Qlik
    My team attended, but I cannot myself rate, but I think it was good as they've successfully launched a training program at our company themselves for users. It was 3-4 day training.
    Read full review
    Smartlook
    No answers on this topic
    Online Training
    Qlik
    Training was as expected. The demo environments tend to be more fully featured that our own environment, but the training was clear and well delivered.
    Read full review
    Smartlook
    No answers on this topic
    Implementation Rating
    Qlik
    "Implementation" can mean a few things... so I'm not sure that this is the answer you want.... but here it goes: To me, implementation means: "Is the user interface intuitive and can I produce meaningful reports with ease?" On that score, I'd say YES. The amount of training required was minimal and the results were powerful. The desktop implementation is a simple, "blank" interface just waiting for your creativity. The pre-populated templates give you a reasonable start to any project -- and a good set of objects to "play around with" if you're just getting started. Finally, note that the "implementation" I used was baked into QuickBooks 2016 Enterprise -- called "Advanced Reporting"..... That integration makes it ultra useful and simple.
    Incentivized
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    Smartlook
    No answers on this topic
    Alternatives Considered
    Qlik
    The only other vendor product that I have worked with that provides a similar experience to Qlikview is Tableau. I would recommend Tableau if your use case is to build a fixed dashboard. You can share reports for free without needing to buy additional licenses. I would recommend Qlikview if your users are looking for a more interactive experience. They can create new objects to represent the data which can't be accomplished as easily in Tableau
    Incentivized
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    Smartlook
    It has been a year between the time when I last used Hotjar and first started using Smartlook. I would say both tools are more or less equal when it comes to features, the only 2 differences I can think of are - price and customer support. Smartlook is cheaper and has superior customer services. You have the feeling when interacting with them that they genuinely care.
    Incentivized
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    Return on Investment
    Qlik
    • You can use the free desktop version to do a lot of reporting and analysis work more quickly so the ROI is huge
    • QlikView is great at finding outliers such as data entry errors
    • QlikView is great at helping you quickly discover new insights about your business that can prompt you to take action that can immediately affect your cash flow.
    Incentivized
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    Smartlook
    • Smartlook is used by different individuals from different organizations to have insights into different parts of products. It is used as the sole developer of our website as well as marketing campaigns.
    • Smartlook has an amazing feature which is tracking the activities of return users.
    • It gives reliable and efficient services.
    Incentivized
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    ScreenShots

    QlikView Screenshots

    Screenshot of QlikView Sales DashboardScreenshot of QlikView on all devicesScreenshot of QlikView using mobile touch screen

    Smartlook Screenshots

    Screenshot of HeatmapsScreenshot of RecordingsScreenshot of DashboardsScreenshot of EventsScreenshot of FunnelsScreenshot of Analytics for websites & mobile apps