TrustRadius: an HG Insights company

Qualtrics XM for Strategy and Research vs. Splunk Observability Cloud

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Qualtrics

    Score7.8 out of 10
    N/AQualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform.

    $1,500

    per user/per year

    Splunk Observability Cloud

    Score8.5 out of 10
    N/ASplunk Observability Cloud aims to enable operational agility and better customer experience through real-time AI-driven streaming analytics allowing accurate alerts in seconds. It is designed to shorten MTTD and MTTR by providing real-time visibility into cloud infrastructure and services.

    $180

    per year per host

    Pricing
    QualtricsSplunk Observability Cloud
    Editions & Modules
    Research Core 1
    1,500
    per user/per year
    Infrastructure
    $15
    per month (billed annually) per host
    App & Infra
    $60
    per month (billed annually) per host
    End-to-End
    $75
    per month (billed annually) per host
    Offerings
    Pricing Offerings
    QualtricsSplunk Observability Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    QualtricsSplunk Observability Cloud
    Considered Both Products
    Qualtrics
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    64%
    Would buy again
    9 Answers
    95%
    Would buy again
    55 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    8 Answers
    94%
    Delivers good value for the price
    48 Answers
    Happy with the feature set
    71%
    Happy with the feature set
    10 Answers
    98%
    Happy with the feature set
    57 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    97%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    56%
    Implementation went as expected
    5 Answers
    98%
    Implementation went as expected
    45 Answers
    Features
    QualtricsSplunk Observability Cloud
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Qualtrics XM for Strategy and Research and Splunk Observability Cloud
    Feature
    Qualtrics XM for Strategy and Research
    6.0
    1 Ratings
    0% above category average
    Splunk Observability Cloud
    -
    Ratings
    Contact information6.01 Ratings00 Ratings
    Financial Research
    Comparison of Financial Research features of Qualtrics XM for Strategy and Research and Splunk Observability Cloud
    Feature
    Qualtrics XM for Strategy and Research
    6.3
    2 Ratings
    14% below category average
    Splunk Observability Cloud
    -
    Ratings
    Private Company Data8.01 Ratings00 Ratings
    Industry-Specific Information6.01 Ratings00 Ratings
    Independent Research Access6.01 Ratings00 Ratings
    Search Tools5.02 Ratings00 Ratings
    Market Research
    Comparison of Market Research features of Qualtrics XM for Strategy and Research and Splunk Observability Cloud
    Feature
    Qualtrics XM for Strategy and Research
    6.6
    4 Ratings
    6% below category average
    Splunk Observability Cloud
    -
    Ratings
    Competitor Research7.03 Ratings00 Ratings
    Consumer Feedback8.25 Ratings00 Ratings
    Competitor alerts5.02 Ratings00 Ratings
    Market Insights and Reports6.03 Ratings00 Ratings
    Best Alternatives
    QualtricsSplunk Observability Cloud
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    No answers on this topic
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QualtricsSplunk Observability Cloud
    Likelihood to Recommend
    7.0
    (174 ratings)
    7.9
    (59 ratings)
    Likelihood to Renew
    9.4
    (41 ratings)
    9.0
    (3 ratings)
    Usability
    6.4
    (25 ratings)
    7.6
    (18 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    5.5
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.6
    (21 ratings)
    10.0
    (1 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    QualtricsSplunk Observability Cloud
    Likelihood to Recommend
    Qualtrics
    Qualtrics is a good medium for creating surveys and getting analytics back for it. I think it's easy to learn if you are in the business of creating surveys or if it's part of your studies. It can be a little overwhelming for a brand new user who has never created a survey for the first time. So onboarding could be better.
    Read full review
    Cisco
    Its great if you need real-time visibility across complex or regulated environments. Also strong for hybrid or multi-cloud setups where uptime, observability and fast IR are required. It’s probably overkill for smaller teams or environments that don’t have constant changes or compliance reporting needs. It's expensive and has a steep learning curve. Also, in my opinion, do not get yourself into a consumption based model. Costs can certainly get out of control quickly.
    Incentivized
    Read full review
    Pros
    Qualtrics
    • Qualtrics CoreXM is easy to use for quick one-time surveys or for measuring opinions over time
    • It's great for sending/managing RSVPs for meetings or other gatherings or to collect important data like Conflict of Interest declarations.
    • Qualtrics CoreXM's reporting and crosstab functionality is beefy and gets better all of the time. I'm always amazed at how easy it is to generate reports for sharing my survey response data and research.
    Incentivized
    Read full review
    Cisco
    • The first one is its Kubernetes container monitoring.
    • I really like this features because as we know how much K8s is vast and to manually monitor each part of the Kubernetes it takes so much time but Splunk Observability Cloud makes it easier. And even once we integrate K8s with Splunk Observability Cloud it gives us some prebuilt dashboards which gives holistic view of our Cluster and its nodes, pods, etc.
    • The dashbaord feature of Splunk Observability Cloud, it gives us full flexibility to customize our dashboard with a wide range of predefined chart types.
    • Now it also supports OTEL, which is a plus point for observability. As now everyone is moving towards Otel and in current market there are only few tools who supports OTEL based integrations, Splunk Observability Cloud is one out of them.
    Incentivized
    Read full review
    Cons
    Qualtrics
    • The collaborate feature can be clunky and sometimes we have to remove access and add a person back in for them to see the survey in their lists
    • We have a contract through our university and more than one person has created their account in the wrong place, causing some administrative headaches as that is fixed so that we can collaborate on surveys with them.
    • I wish it was easier to organize my surveys into folders, there should be a more efficient way to do that.
    Incentivized
    Read full review
    Cisco
    • You can use table-like functionality to generate dashboards, but these queries are heavy on the system.
    • It could be easier to give insight into what type of line parsing is used for specific documents in a company-managed environment and/or show ways to gain the insights needed.
    • I would like to see ways to anonymize specific data for shared reports without pre-formatting this in a dashboard on which reports could be based.
    Incentivized
    Read full review
    Likelihood to Renew
    Qualtrics
    I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
    Read full review
    Cisco
    Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net
    Incentivized
    Read full review
    Usability
    Qualtrics
    All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
    Read full review
    Cisco
    When there is an issue, it’s a win if one can easily identify the root cause. To do the same, it should allow the user to dig deep with multiple data points and compare the data and identify the anomaly. In this use case, it’s good to drive from Splunk 011y.
    Incentivized
    Read full review
    Support Rating
    Qualtrics
    Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
    Read full review
    Cisco
    Splunk support is very quick and efficient. Pre-sale specialists are very skilled and available.
    Incentivized
    Read full review
    Online Training
    Qualtrics
    I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
    Read full review
    Cisco
    No answers on this topic
    Implementation Rating
    Qualtrics
    I like being able to easily integrate new colleagues by simply giving them a log in user name and password
    Read full review
    Cisco
    Follow a training before starting.
    Incentivized
    Read full review
    Alternatives Considered
    Qualtrics
    ]Qualtrics] CoreXM is great if you want something that is a little more [long] lasting and impactful than a simple survey engine, but aren't quite ready for something that is a long term sustainable program. I would put [Qualtrics] CoreXM squarely in the large, defined project phase. CX is more of the program phase, and other lessor vendors are great for the pre-project definition phase
    Incentivized
    Read full review
    Cisco
    Splunk Infrastructure Monitoring provides far superior options for anybody using a complex hybrid multi-cloud environment and allows both your SOC and NOC to work together on the same data while driving their own insights. We found other products are still in the old world view of servers and agents residing together within a single data centre, but modern apps are no longer like this.
    Incentivized
    Read full review
    Return on Investment
    Qualtrics
    • Increased productivity due to the highly intuitive user-interface and template saving capabilities.
    • Reporting and analytics are extremely valuable. Our team can track responses and share feedback/results extremely quickly.
    • If a user has created a great template, they can share to external teams quite easily. It helps other departments!
    Incentivized
    Read full review
    Cisco
    • Significantly reduced the MTTR (Mean Time To Recovery), which in turn has improved the end-user experience tremendously.
    • Meets compliance requirements of security policies, audit, regulation, and forensics.
    • Helps us to track/manage the resource usage on our cloud instances which has a direct implication on the recurring cost.
    Incentivized
    Read full review
    ScreenShots

    Qualtrics Screenshots

    Product screenshot

    Splunk Observability Cloud Screenshots

    Screenshot of Real-time monitoring for public, private and hybrid cloud