Likelihood to Recommend
If you're a freelancer or running a very small business where you do your own bookkeeping I think this is a great option, especially if you're familiar with accounting and bookkeeping in general. If you're not so familiar with bookkeeping, I would say that the learning curve is too steep and you might want to look elsewhere for a more intuitive solution
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QuickBooks Premier is not well suited to manufacturing industries, as it cannot handle the complicated inventory requirements of raw materials, work in process, and finished goods. Retailers and Wholesalers can use QuickBooks Premier as long as they have an add-on inventory tracking program or Point of Sale system that integrates with QuickBooks. Likewise, restaurants would need specialized restaurant software that integrates with QuickBooks Premier. Non-profits can use QuickBooks Premier non-profit edition, but if they use fund accounting, it will require some complicated work-arounds. QuickBooks Premier is well-suited to most construction trades, personal and professional services providers, small retailers, and rental property owners.
Read full review Pros The program is very easy to learn, the interface is incredibly user-friendly and there are tons of free resources and tutorials available It makes managing payroll really easy for the employee and accountant on staff. No more lost time sheets or late paychecks! Managing bills and paying them has become streamlined and it's great having everything in one place so we don't lose track of things. Read full review The program is easy to learn and use. We can train our clients' personnel how to use the program with out difficulty. It is easy for clients to generate bills and manage accounts receivable. It is easy to manage accounts payable and allows clients to pay their bills electronically. Transactions can be imported electronically for credit card and banking transactions. It is easy to reconcile bank and credit card accounts. We can import data generated by QuickBooks into our tax and accounting software. Read full review Cons The #1 complaint is that setting it up right is a challenge. People waste time trying to figure it out only to realize that they don't know accounting so of course they don't know how an accounting program should be set up. Like any time you are in over your head, reach out to your network and find someone who can log onto your computer and walk you through it. If you need to track the cost of wages to jobs you can't do it with the online payroll, but check for yourself because it's a function that landscaping companies and construction businesses usually need, so maybe they have added it by now. That would really help! It's premise-based software and that means you take on the role of hardware admin, and it's a lot of work for what is increasingly becoming a smaller gap in the functionality between QuickBooks for Mac and QuickBooks Online. QuickBooks for Mac 2015 has been updated consistently over the last 3 years and continues to provide for the bookkeeping needs of small companies using Macs in their offices. However, it has limited job costing functionality. It is similar in functionality to the 2010 version of QuickBooksPro which runs on Windows. Shelly Robbins
Intuit Accounting Professionals Trainer/Writer specializing in QuickBooks for Mac, Meetup Groups Organizer/Founder, Adjunct Instructor at Bellevue College
Read full review I would like to be able to choose how i want to view accounts receivable aging. I would like some flexibility to sort and choose how to present the data. For a seasoned accountant, I would like to see some of the restrictive controls that are in place for novices to be able to be relaxed so that I can easily make some entries and adjust some balances that ordinarily a regular user would not be able to do. I would like to see an easy way to clear old outstanding checks that need to be reversed without affecting prior balances/history. Read full review Likelihood to Renew
I haven't spent that much time with the newer versions of QuickBooks for Mac, but I think I'm seeing it make the much-needed improvements. For example, something as simple as undoing the previous reconciliation was a terrible chore, and I'm glad that feature has been included in the newer versions of QuickBooks for Mac
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Because we have been extremely happy with the product and our organization tends to be creatures of habit. We rarely leave a product that works this well for the latest and greatest. Typically we follow the "if it's not broken, don't fix it rule". While QB does make changes we typically just roll with it. If we do find something we don't like we work through it until we fully understand its functionality.
Read full review Usability
The Mac version is OK overall. I find the Windows versions to be much more robust but Mac is quite good for Mac users. Though I think die hard Mac users should consider QuickBooks Online instead as there is a new QB for Mac app that makes using QBO much better!
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QuickBooks is an amazing tool that provides all of the necessary features needed to run the finances of a company. I would like for QuickBooks to provide better resources for training. There are many features that go unused because of lack of knowledge.
offers chatting and calls on their platform and they make it easy and accessible to get answers and solutions.
Read full review Reliability and Availability
I've been using the QuickBooks online version for a little over 6 months now (upgraded from Mac desktop) and I haven't had any access issues. There have been times when it was down for service/upgrade however there is always plenty of notification time given by the Quick Books Online Support team. These upgrade maintenance time frames are always over night hours and on the weekends so everything can be worked around very easily.
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This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!
Read full review Performance
It takes forever to load.
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Fortunately, I haven't had to reach out much for support.
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This is an awesome product and the support team is very knowledgeable. The product is mature, so there are not a lot of bugs and the support team really solves problems quickly. Usually it is a user error issue, but the support desk helps me out. I love the fact that it is US based support.
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It is important to do your research. There are tutorial videos online that could help new user of this accounting system. These tutorials are straightforward and easily understandable.
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I love using Quickbooks compared to other software we've tried. QuickBooks Online and TSheets interface. Customer service and problem resolution are generally excellent, with well-trained and proficient agents taking calls or on chat. Ease of use and accessibility via the mobile app. Great courses were available to help with learning the basics and some advanced accounting background. I love learning! Online accessibility - it can work anywhere with an internet connection. Linking to bank and credit card accounts is handy.
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QuickBooks Premier handles most of my business functions efficiently in one package. It is not my "everything." I use Replicon for time rather than QuickBooks. I don't want my WIP data interfering with my accounting. I use PaySimple for it's web interface and back office processing. I don't have security issues since I don't have any credit card data in my possession. With today's identity theft environment, I have to protect myself as much as I can. Not having credit card data in my accounting software lets me sleep much better at night. Quicken will do basic accounting but does not have all the double entry accounting systems contained in QuickBooks. QuickBooks Online does much of the basic business functions but I don't like the pricing structure. As a professional accountant, that is very important to me. Bill.com provided a good service but the ability of QuickBooks to add bills and receipts to transactions makes it redundant.
Read full review Scalability
They're getting better. Still room for improvement.
Read full review Return on Investment The ROI was good for when we were a smaller company because it is a lot cheaper than other more sophisticated programs. The negative impact is that it caused a lot of extra manual entering and data entry that too often resulted in mistakes. Read full review Since our financials are kept very up to date, it helps us compare our financial results to prior years and it is used for our internal goal setting. Due to the accountant copy function, we are able to provide better service since our clients are not waiting on us to fix historical data. They can continue their operations uninterrupted. The import feature certainly speeds up the process of accounting for our payroll. As previously mentioned, it takes about a minute to do our entries for payroll and check them. Read full review ScreenShots