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QuickBooks Desktop for Mac vs. Salesforce Agentforce Sales

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Desktop for Mac

    Score8.4 out of 10
    N/AQuickbooks Desktop for Mac is an accounting software designed for Mac users. It is designed to integrate with Apple iCloud. It provides core accounting features in line with the rest of the Quickbooks Desktop product line.N/A

    Agentforce Sales

    Score8.8 out of 10
    N/ASalesforce' Agentforce Sales (formerly Salesforce Sales Cloud) is the company's flagship CRM platform. The AI CRM for Sales features data built right in.

    $25

    per month

    Pricing
    QuickBooks Desktop for MacAgentforce Sales
    Editions & Modules
    No answers on this topic
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    QuickBooks Desktop for MacAgentforce Sales
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    QuickBooks Desktop for MacAgentforce Sales
    Considered Both Products
    Intuit
    Chose QuickBooks Desktop for Mac
    Nothing reviewed like quickbooks
    Incentivized
    Chose QuickBooks Desktop for Mac
    My CPA recommended I use QB for my business since most accountants prefer this software.
    Incentivized
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    91%
    Would buy again
    209 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    94%
    Delivers good value for the price
    179 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    94%
    Happy with the feature set
    216 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    143 Answers
    Implementation went as expected
    No answers on this topic
    81%
    Implementation went as expected
    125 Answers
    Features
    QuickBooks Desktop for MacAgentforce Sales
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Desktop for Mac and Salesforce Agentforce Sales
    Feature
    QuickBooks Desktop for Mac
    8.9
    13 Ratings
    16% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Pay calculation8.411 Ratings00 Ratings
    Benefit plan administration7.98 Ratings00 Ratings
    Direct deposit files10.010 Ratings00 Ratings
    Salary revision and increment management8.47 Ratings00 Ratings
    Reimbursement management10.09 Ratings00 Ratings
    Customization
    Comparison of Customization features of QuickBooks Desktop for Mac and Salesforce Agentforce Sales
    Feature
    QuickBooks Desktop for Mac
    7.5
    12 Ratings
    1% below category average
    Salesforce Agentforce Sales
    8.4
    251 Ratings
    9% above category average
    API for custom integration7.08 Ratings8.5209 Ratings
    Plug-ins8.011 Ratings00 Ratings
    Custom fields00 Ratings9.0248 Ratings
    Custom objects00 Ratings8.7238 Ratings
    Scripting environment00 Ratings7.7175 Ratings
    Security
    Comparison of Security features of QuickBooks Desktop for Mac and Salesforce Agentforce Sales
    Feature
    QuickBooks Desktop for Mac
    10.0
    22 Ratings
    20% above category average
    Salesforce Agentforce Sales
    9.0
    282 Ratings
    7% above category average
    Single sign-on capability10.022 Ratings9.0220 Ratings
    Role-based user permissions10.019 Ratings9.0254 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Desktop for Mac and Salesforce Agentforce Sales
    Feature
    QuickBooks Desktop for Mac
    6.7
    24 Ratings
    15% below category average
    Salesforce Agentforce Sales
    -
    Ratings
    Dashboards5.121 Ratings00 Ratings
    Standard reports7.924 Ratings00 Ratings
    Custom reports7.024 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Desktop for Mac and Salesforce Agentforce Sales
    Feature
    QuickBooks Desktop for Mac
    7.6
    26 Ratings
    0% below category average
    Salesforce Agentforce Sales
    -
    Ratings
    Accounts payable8.126 Ratings00 Ratings
    Accounts receivable7.725 Ratings00 Ratings
    Cash management5.520 Ratings00 Ratings
    Bank reconciliation9.526 Ratings00 Ratings
    Expense management8.622 Ratings00 Ratings
    Time tracking7.514 Ratings00 Ratings
    Fixed asset management7.016 Ratings00 Ratings
    Multi-currency support5.011 Ratings00 Ratings
    Multi-division support6.012 Ratings00 Ratings
    Regulations compliance10.011 Ratings00 Ratings
    Electronic tax filing10.017 Ratings00 Ratings
    Self-service portal7.715 Ratings00 Ratings
    Global Financial Support5.08 Ratings00 Ratings
    Primary and Secondary Ledgers8.615 Ratings00 Ratings
    Intercompany Accounting8.116 Ratings00 Ratings
    Localizations8.07 Ratings00 Ratings
    Journals and Reconciliations9.519 Ratings00 Ratings
    Enterprise Accounting8.67 Ratings00 Ratings
    Configurable Accounting6.511 Ratings00 Ratings
    Centralized Rules Framework6.511 Ratings00 Ratings
    Standardized Processes6.915 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Desktop for Mac and Salesforce Agentforce Sales
    Feature
    QuickBooks Desktop for Mac
    7.4
    17 Ratings
    2% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Inventory tracking9.516 Ratings00 Ratings
    Automatic reordering6.512 Ratings00 Ratings
    Location management6.911 Ratings00 Ratings
    Manufacturing module6.510 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Desktop for Mac and Salesforce Agentforce Sales
    Feature
    QuickBooks Desktop for Mac
    9.1
    20 Ratings
    21% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Pricing9.019 Ratings00 Ratings
    Order entry9.518 Ratings00 Ratings
    Credit card processing9.119 Ratings00 Ratings
    Cost of goods sold9.118 Ratings00 Ratings
    Order Orchestration9.07 Ratings00 Ratings
    End-to-end order visibility9.19 Ratings00 Ratings
    Order exception Resolution9.18 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of QuickBooks Desktop for Mac and Salesforce Agentforce Sales
    Feature
    QuickBooks Desktop for Mac
    -
    Ratings
    Salesforce Agentforce Sales
    8.2
    268 Ratings
    5% above category average
    Customer data management / contact management00 Ratings8.6268 Ratings
    Workflow management00 Ratings8.6258 Ratings
    Territory management00 Ratings7.5211 Ratings
    Opportunity management00 Ratings9.0258 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.7243 Ratings
    Contract management00 Ratings8.0214 Ratings
    Quote & order management00 Ratings7.6197 Ratings
    Interaction tracking00 Ratings8.9228 Ratings
    Channel / partner relationship management00 Ratings8.0190 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of QuickBooks Desktop for Mac and Salesforce Agentforce Sales
    Feature
    QuickBooks Desktop for Mac
    -
    Ratings
    Salesforce Agentforce Sales
    7.7
    104 Ratings
    0% above category average
    Case management00 Ratings8.3102 Ratings
    Call center management00 Ratings7.782 Ratings
    Help desk management00 Ratings7.286 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of QuickBooks Desktop for Mac and Salesforce Agentforce Sales
    Feature
    QuickBooks Desktop for Mac
    -
    Ratings
    Salesforce Agentforce Sales
    7.8
    243 Ratings
    1% above category average
    Lead management00 Ratings7.8238 Ratings
    Email marketing00 Ratings7.9205 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of QuickBooks Desktop for Mac and Salesforce Agentforce Sales
    Feature
    QuickBooks Desktop for Mac
    -
    Ratings
    Salesforce Agentforce Sales
    8.0
    247 Ratings
    4% above category average
    Task management00 Ratings8.3235 Ratings
    Billing and invoicing management00 Ratings7.078 Ratings
    Reporting00 Ratings8.7200 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of QuickBooks Desktop for Mac and Salesforce Agentforce Sales
    Feature
    QuickBooks Desktop for Mac
    -
    Ratings
    Salesforce Agentforce Sales
    8.3
    260 Ratings
    8% above category average
    Forecasting00 Ratings7.8228 Ratings
    Pipeline visualization00 Ratings8.5247 Ratings
    Customizable reports00 Ratings8.7257 Ratings
    Social CRM
    Comparison of Social CRM features of QuickBooks Desktop for Mac and Salesforce Agentforce Sales
    Feature
    QuickBooks Desktop for Mac
    -
    Ratings
    Salesforce Agentforce Sales
    7.7
    160 Ratings
    2% above category average
    Social data00 Ratings8.0158 Ratings
    Social engagement00 Ratings7.3156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of QuickBooks Desktop for Mac and Salesforce Agentforce Sales
    Feature
    QuickBooks Desktop for Mac
    -
    Ratings
    Salesforce Agentforce Sales
    7.9
    216 Ratings
    5% above category average
    Marketing automation00 Ratings7.9212 Ratings
    Compensation management00 Ratings7.9146 Ratings
    Platform
    Comparison of Platform features of QuickBooks Desktop for Mac and Salesforce Agentforce Sales
    Feature
    QuickBooks Desktop for Mac
    -
    Ratings
    Salesforce Agentforce Sales
    8.3
    231 Ratings
    9% above category average
    Mobile access00 Ratings8.3231 Ratings
    Best Alternatives
    QuickBooks Desktop for MacAgentforce Sales
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks Desktop for MacAgentforce Sales
    Likelihood to Recommend
    8.1
    (34 ratings)
    8.9
    (470 ratings)
    Likelihood to Renew
    8.0
    (9 ratings)
    9.1
    (61 ratings)
    Usability
    6.1
    (8 ratings)
    8.4
    (166 ratings)
    Availability
    9.0
    (1 ratings)
    9.0
    (29 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (20 ratings)
    Support Rating
    7.0
    (4 ratings)
    9.0
    (98 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (12 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    9.0
    (19 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (85 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    QuickBooks Desktop for MacAgentforce Sales
    Likelihood to Recommend
    Intuit
    If you're a freelancer or running a very small business where you do your own bookkeeping I think this is a great option, especially if you're familiar with accounting and bookkeeping in general. If you're not so familiar with bookkeeping, I would say that the learning curve is too steep and you might want to look elsewhere for a more intuitive solution
    Incentivized
    Read full review
    Salesforce
    Obviously, for any business, there are two main areas to focus on — the sales path and the service path. Sales Cloud wouldn’t be suited for a company that’s primarily into support services. For those kinds of companies, Salesforce has a different product — Service Cloud. So, for anyone in the support or service space, Sales Cloud isn’t the right fit.
    Incentivized
    Read full review
    Pros
    Intuit
    • The program is very easy to learn, the interface is incredibly user-friendly and there are tons of free resources and tutorials available
    • It makes managing payroll really easy for the employee and accountant on staff. No more lost time sheets or late paychecks!
    • Managing bills and paying them has become streamlined and it's great having everything in one place so we don't lose track of things.
    Incentivized
    Read full review
    Salesforce
    • The customizations - We have an organization that operates differently from most companies, so we’ve had to implement quite a few customizations — and Salesforce allows us to do that quite quickly. Most of the time, delays come from dependencies on other internal parties rather than the system itself.
    • From my perspective as a consultant, one of the biggest advantages is that everything is in Salesforce — all the details, all in one place. The ability to customize it easily is a big plus; there’s really a lot you can do with it.
    Incentivized
    Read full review
    Cons
    Intuit
    • The #1 complaint is that setting it up right is a challenge. People waste time trying to figure it out only to realize that they don't know accounting so of course they don't know how an accounting program should be set up. Like any time you are in over your head, reach out to your network and find someone who can log onto your computer and walk you through it.
    • If you need to track the cost of wages to jobs you can't do it with the online payroll, but check for yourself because it's a function that landscaping companies and construction businesses usually need, so maybe they have added it by now. That would really help!
    • It's premise-based software and that means you take on the role of hardware admin, and it's a lot of work for what is increasingly becoming a smaller gap in the functionality between QuickBooks for Mac and QuickBooks Online.
    • QuickBooks for Mac 2015 has been updated consistently over the last 3 years and continues to provide for the bookkeeping needs of small companies using Macs in their offices. However, it has limited job costing functionality. It is similar in functionality to the 2010 version of QuickBooksPro which runs on Windows.
    Incentivized
    Read full review
    Salesforce
    • We still need to include the production part. We started using Salesforce to sell the seeds — our inventory is in SAP — and from there we handle sales and track the process of planting, harvesting, selling, and then collecting payments. But we don’t yet manage the earlier production processes, like production planning. We handle allocation, but not full production planning, and that’s an area where we still have room for improvement.
    Incentivized
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    Likelihood to Renew
    Intuit
    I haven't spent that much time with the newer versions of QuickBooks for Mac, but I think I'm seeing it make the much-needed improvements. For example, something as simple as undoing the previous reconciliation was a terrible chore, and I'm glad that feature has been included in the newer versions of QuickBooks for Mac
    Incentivized
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    Salesforce
    There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
    Incentivized
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    Usability
    Intuit
    The Mac version is OK overall. I find the Windows versions to be much more robust but Mac is quite good for Mac users. Though I think die hard Mac users should consider QuickBooks Online instead as there is a new QB for Mac app that makes using QBO much better!
    Incentivized
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    Salesforce
    Because I think it could be easier. We have different standards today since we’re used to interacting with consumer apps like Starbucks, where all you do is scan your card. Then, when you use Sales Cloud, there are still a lot of manual inputs. So my mission with AI is really about figuring out how to make that easier.
    Incentivized
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    Reliability and Availability
    Intuit
    I've been using the QuickBooks online version for a little over 6 months now (upgraded from Mac desktop) and I haven't had any access issues. There have been times when it was down for service/upgrade however there is always plenty of notification time given by the Quick Books Online Support team. These upgrade maintenance time frames are always over night hours and on the weekends so everything can be worked around very easily.
    Read full review
    Salesforce
    Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
    Incentivized
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    Performance
    Intuit
    No answers on this topic
    Salesforce
    Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
    Points per Salesforce -
    1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
    2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
    3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
    4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
    5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
    6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
    7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
    8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
    9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
    Read full review
    Support Rating
    Intuit
    Fortunately, I haven't had to reach out much for support.
    Incentivized
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    Salesforce
    The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
    Read full review
    In-Person Training
    Intuit
    No answers on this topic
    Salesforce
    I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

    I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
    Read full review
    Online Training
    Intuit
    No answers on this topic
    Salesforce
    I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

    We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
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    Implementation Rating
    Intuit
    No answers on this topic
    Salesforce
    Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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    Alternatives Considered
    Intuit
    I love using Quickbooks compared to other software we've tried. QuickBooks Online and TSheets interface. Customer service and problem resolution are generally excellent, with well-trained and proficient agents taking calls or on chat. Ease of use and accessibility via the mobile app. Great courses were available to help with learning the basics and some advanced accounting background. I love learning! Online accessibility - it can work anywhere with an internet connection. Linking to bank and credit card accounts is handy.
    Read full review
    Salesforce
    So I've evaluated, implemented Microsoft Dynamics in the past. I've used Oracle CRM solutions. I've used Daylight, which is a very niche CRM system the last couple of years. And I've evaluated a variety from Legacy Microsoft Ones to Zoho and Sugar when making implementation decisions at other companies. But usually I've gone with Salesforce. I'd say it's better than most. The only one that I generally prefer, and last time I chose an implementation from scratch, I did Microsoft Dynamics. And the reason is for small mid-size organization, Microsoft Dynamics, if you already have Microsoft Office products, it's much better integrated to all of the Excel, Word, OneNote, Outlook email than what you get from Salesforce. And so that's the only one that if someone's a Microsoft organization and small sized company, it'll save a lot of integration things, a lot of security, a lot of login and access and IT management by just sticking within the Microsoft ecosystem. But outside of that, if you don't use Microsoft or if you're a large organization or have other needs that you want, Salesforce I'd say is better than all of the other CRM offerings out there. It's the easiest to use and the most robust and the most vendors and products for the ecosystem.
    Incentivized
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    Contract Terms and Pricing Model
    Intuit
    No answers on this topic
    Salesforce
    Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
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    Scalability
    Intuit
    No answers on this topic
    Salesforce
    It's very scalable as it has a ton of features (but you do need an admin who understands how to leverage these features). Because of the various features, we've also needed to host onboarding sessions with our users so that they can familiarize themselves with the platform, which isn't always super user-friendly or intuitive.
    Incentivized
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    Professional Services
    Intuit
    No answers on this topic
    Salesforce
    Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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    Return on Investment
    Intuit
    • It has allowed us to offer multiple bookkeeping softwares for clients that do not want to change from what they have been using.
    • Payroll filing has given us ease of mind because we can physically make the filings rather than waiting on payroll software to make them for us.
    Incentivized
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    Salesforce
    • It allows me to keep a close eye on all of my performance metrics through the Dashboard Reporting, ie what my sales pipeline looks like, how much it's changed in the last 60 days, new opportunities created in the last 7 days, # of emails sent for the week, etc. The ease of the design and output make it really easy to check my progress throughout the day to find where I have holes and am falling short on my personal and work goals. It's resulted in greater transparency with my Mgmt Team and shorter 1-on-1 mtgs with my boss as he can see exactly where I am at all times (to be fair, I'm a senior sales rep, so he pretty much lets me do my job completely unfettered), but it does prove that I am continually producing which recently resulted in a raise I didn't even ask for.
    • The SF repository is so detailed that I don't have to spend tons of time finding frequently used websites attached to a client or see what all interactions with the company look like. Even though I don't use SF for my bulk emails and email sequences, SF provides me with an email to use in the bcc of these emails which links everything back to SF. I find that extremely helpful. This really impacts my efficiency and I can honestly say that once I started using all the functionality of data management, it saved me about 20% of my time/week that I could then allocate towards other revenue-generating tasks like prospecting and account management. The more time I have for those, the better. My year-over-year on accounts 1 year and older just grew by 17% this last year.
    Incentivized
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    ScreenShots

    Agentforce Sales Screenshots

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