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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Desktop Premier

    Score8 out of 10
    N/AQuickBooks Desktop Premier is an installed version of QuickBooks for general business, contractors, manufacturing and warehouse accounting, as well as nonprofits, professional services, and retail.N/A

    Vertex

    Score8.8 out of 10
    N/AVertex is global indirect tax compliance software for enterprise tax and finance teams. Indirect tax covers transaction-based obligations, such as sales and use tax, value-added tax (VAT), and goods and services tax (GST). Vertex supports tax determination, electronic invoicing (e-invoicing), reporting, filing, and audit-readiness workflows. Vertex’s official website Key Capabilities Tax determination: Calculates applicable indirect taxes…N/A
    Pricing
    QuickBooks Desktop PremierVertex
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    QuickBooks Desktop PremierVertex
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    QuickBooks Desktop PremierVertex
    Considered Both Products
    Intuit
    No answer on this topic
    Vertex Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    82%
    Would buy again
    14 Answers
    96%
    Would buy again
    69 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    14 Answers
    93%
    Delivers good value for the price
    54 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    16 Answers
    96%
    Happy with the feature set
    69 Answers
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    13 Answers
    88%
    Lived up to sales and marketing promises
    38 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    14 Answers
    86%
    Implementation went as expected
    50 Answers
    Features
    QuickBooks Desktop PremierVertex
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Desktop Premier and Vertex
    Feature
    QuickBooks Desktop Premier
    8.5
    54 Ratings
    12% above category average
    Vertex
    -
    Ratings
    Pay calculation9.252 Ratings00 Ratings
    Benefit plan administration8.425 Ratings00 Ratings
    Direct deposit files8.242 Ratings00 Ratings
    Salary revision and increment management8.333 Ratings00 Ratings
    Reimbursement management8.336 Ratings00 Ratings
    Customization
    Comparison of Customization features of QuickBooks Desktop Premier and Vertex
    Feature
    QuickBooks Desktop Premier
    7.5
    24 Ratings
    1% below category average
    Vertex
    -
    Ratings
    API for custom integration8.017 Ratings00 Ratings
    Plug-ins7.024 Ratings00 Ratings
    Security
    Comparison of Security features of QuickBooks Desktop Premier and Vertex
    Feature
    QuickBooks Desktop Premier
    8.3
    58 Ratings
    1% above category average
    Vertex
    -
    Ratings
    Single sign-on capability8.450 Ratings00 Ratings
    Role-based user permissions8.249 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Desktop Premier and Vertex
    Feature
    QuickBooks Desktop Premier
    8.3
    69 Ratings
    6% above category average
    Vertex
    -
    Ratings
    Dashboards8.758 Ratings00 Ratings
    Standard reports8.468 Ratings00 Ratings
    Custom reports7.766 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Desktop Premier and Vertex
    Feature
    QuickBooks Desktop Premier
    7.8
    72 Ratings
    2% above category average
    Vertex
    -
    Ratings
    Accounts payable8.370 Ratings00 Ratings
    Accounts receivable8.571 Ratings00 Ratings
    Cash management8.765 Ratings00 Ratings
    Bank reconciliation8.769 Ratings00 Ratings
    Expense management8.768 Ratings00 Ratings
    Time tracking7.535 Ratings00 Ratings
    Fixed asset management6.249 Ratings00 Ratings
    Multi-currency support7.623 Ratings00 Ratings
    Multi-division support8.239 Ratings00 Ratings
    Regulations compliance8.224 Ratings00 Ratings
    Electronic tax filing7.836 Ratings00 Ratings
    Self-service portal5.923 Ratings00 Ratings
    Global Financial Support6.09 Ratings00 Ratings
    Primary and Secondary Ledgers7.014 Ratings00 Ratings
    Intercompany Accounting7.917 Ratings00 Ratings
    Localizations7.66 Ratings00 Ratings
    Journals and Reconciliations8.725 Ratings00 Ratings
    Enterprise Accounting8.313 Ratings00 Ratings
    Configurable Accounting7.915 Ratings00 Ratings
    Centralized Rules Framework7.210 Ratings00 Ratings
    Standardized Processes8.315 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Desktop Premier and Vertex
    Feature
    QuickBooks Desktop Premier
    8.0
    43 Ratings
    9% above category average
    Vertex
    -
    Ratings
    Inventory tracking8.342 Ratings00 Ratings
    Automatic reordering7.321 Ratings00 Ratings
    Location management8.825 Ratings00 Ratings
    Manufacturing module7.722 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Desktop Premier and Vertex
    Feature
    QuickBooks Desktop Premier
    8.2
    47 Ratings
    10% above category average
    Vertex
    -
    Ratings
    Pricing8.037 Ratings00 Ratings
    Order entry7.838 Ratings00 Ratings
    Credit card processing9.134 Ratings00 Ratings
    Cost of goods sold8.943 Ratings00 Ratings
    Order Orchestration7.58 Ratings00 Ratings
    End-to-end order visibility8.59 Ratings00 Ratings
    Order exception Resolution7.56 Ratings00 Ratings
    Type of tax
    Comparison of Type of tax features of QuickBooks Desktop Premier and Vertex
    Feature
    QuickBooks Desktop Premier
    -
    Ratings
    Vertex
    8.2
    142 Ratings
    7% above category average
    Sales and Use Taxes00 Ratings9.3139 Ratings
    Cross-border Taxes00 Ratings7.945 Ratings
    VAT / GST Taxes00 Ratings8.568 Ratings
    Energy and Fuel Taxes00 Ratings7.311 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of QuickBooks Desktop Premier and Vertex
    Feature
    QuickBooks Desktop Premier
    -
    Ratings
    Vertex
    8.6
    136 Ratings
    10% above category average
    Geolocation for Tax Assessment00 Ratings8.6103 Ratings
    3rd-Party Software Integrations00 Ratings8.795 Ratings
    Tax Data Reporting00 Ratings8.7122 Ratings
    Compliance Administration Management00 Ratings8.786 Ratings
    Tax Exemption Processing00 Ratings8.7100 Ratings
    Tax Document Management00 Ratings8.783 Ratings
    Complex Tax Scenario Management00 Ratings8.096 Ratings
    Best Alternatives
    QuickBooks Desktop PremierVertex
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Intuit Lacerte
    Score9.4 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Lappa
    Score8.8 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    ADP SmartCompliance
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks Desktop PremierVertex
    Likelihood to Recommend
    8.2
    (75 ratings)
    9.0
    (167 ratings)
    Likelihood to Renew
    7.5
    (14 ratings)
    8.0
    (20 ratings)
    Usability
    8.9
    (26 ratings)
    8.6
    (63 ratings)
    Availability
    10.0
    (6 ratings)
    8.5
    (10 ratings)
    Performance
    9.0
    (5 ratings)
    8.5
    (10 ratings)
    Support Rating
    4.0
    (13 ratings)
    7.5
    (25 ratings)
    In-Person Training
    -
    (0 ratings)
    8.7
    (3 ratings)
    Online Training
    1.0
    (1 ratings)
    8.6
    (5 ratings)
    Implementation Rating
    7.2
    (7 ratings)
    9.9
    (17 ratings)
    Configurability
    9.0
    (2 ratings)
    9.0
    (80 ratings)
    CPA Rating
    8.1
    (27 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    9.9
    (7 ratings)
    Product Scalability
    9.0
    (5 ratings)
    8.7
    (57 ratings)
    Vendor post-sale
    6.0
    (1 ratings)
    8.9
    (20 ratings)
    Vendor pre-sale
    6.0
    (2 ratings)
    8.0
    (13 ratings)
    User Testimonials
    QuickBooks Desktop PremierVertex
    Likelihood to Recommend
    Intuit
    We really think that ANY typical business would be a reasonable fit for QuickBooks Desktop Premier. While not necessary, even a comparatively unexperienced accounting person could look at the "Home" screen and follow their nose thru typical daily accounting processes without much detailed knowledge. Reporting is simple, looking up customer info and prior transactions is simple, looking up vendors and prior payments is simple... all in all, quite straightforward. I really can't think of an instance where it would be 'less appropriate'.
    Incentivized
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    Vertex Inc.
    I have used Vertex since the very beginning of my career. I have always found the information clear, and easy to use. The documentation to use the product was thorough. We file returns in all 45 states that have sales / use taxes and having the ability to import data, key additional data in and print out a signature ready return has made life easy. I've never wanted to look at any other return preparation software as none of them come close to the product that Vertex created.
    Incentivized
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    Pros
    Intuit
    • Employment - it makes creating paychecks a snap and tracks taxes.
    • Invoicing - they have a straightforward approach to creating invoices and you can even email them to your customers.
    • Customers - the program makes tracking customer information and balances easy.
    Incentivized
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    Vertex Inc.
    • Vertex does a great job of building in-house industry expertise (leasing in our case) so they truly understand the tax technical and compliance obstacles we face day to day.
    • Vertex actively solicits for and responds to customer feedback on development and product roadmap suggestions. The Leasing users group is an example where Vertex takes an active role in communicating with and taking feedback from our industry.
    • Vertex tax updates are very timely and thorough, which makes the compliance process less stressful for our team.
    Incentivized
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    Cons
    Intuit
    • Support for older versions of QuickBooks ends after three years, then users must purchase the newest version at full price. Renewals should be deeply discounted for existing users.
    • I would like to see better in-product inventory tracking, so we can choose LIFO or FIFO rather than the ambiguous "average cost" method.
    • I would like to be able to assign payroll taxes to jobs for better job costing.
    Incentivized
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    Vertex Inc.
    • Reporting: Vertex VAT Compliance is not fully ready to support all EU country's requirements.
    • Data storage.
    • Online reporting in VVC: many countries require to report VAT Declaration in an electronic way. This function is still missing for some of the countries from VVC.
    Incentivized
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    Likelihood to Renew
    Intuit
    Because we have been extremely happy with the product and our organization tends to be creatures of habit. We rarely leave a product that works this well for the latest and greatest. Typically we follow the "if it's not broken, don't fix it rule". While QB does make changes we typically just roll with it. If we do find something we don't like we work through it until we fully understand its functionality.
    Incentivized
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    Vertex Inc.
    We are satisfied with the overall performance of Vertex. The software has provided my company with many efficiencies. We have shorted our audits and found that many audits are happy that we are using Vertex to calculate our taxes. We no longer need to worry about updating our rates each month since Vertex sends us a file to upload
    Incentivized
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    Usability
    Intuit
    We switched to a more "robust" software program with the hiring of a new CFO. The migration of historical data and ancillary information has been cumbersome and riddle with errors and issues. In hindsight much of what the new software program was touted to accomplish is not come to fruition. QB Desktop Premier was sufficient for the organization needs
    Incentivized
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    Vertex Inc.
    Vertex itself is very good software. Its tax calculation is very accurate, and there should be no doubt whether Vertex is calculating the tax. Customer support is also good, and the response is quick. The updates are also good and easy to understand, making this an excellent application.
    Incentivized
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    Reliability and Availability
    Intuit
    This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!
    Incentivized
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    Vertex Inc.
    I have always felt VERTEX support was available when needed, and I have felt comfortable calling in some heavy hitters when needed
    Incentivized
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    Performance
    Intuit
    It takes forever to load.
    Incentivized
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    Vertex Inc.
    Our Vertex performance is good, although we are now experiencing Error 502 when adding additional data points to our transaction tester single tests. At Exchange, I was told to reach out to support....that most likely the On Demand system needed some additional CPU resource added. I have a currently open ticket, that has not yet been fixed on this matter
    Incentivized
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    Support Rating
    Intuit
    This is where QuickBooks falls short. Many times my staff has had questions that have not been able to get resolved easily with a chat or call. I personally have had more general questions that have not been answered easily as well. I think QuickBooks needs to provide the resources of having readily accessible help in order to make it simpler to get solutions.
    Incentivized
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    Vertex Inc.
    Level 1 support has always been kind and understanding but times they do not always provided the technical help sometimes their response or protocol is not related. I feel that I have to beg for a developer to look over my issue. On the other hand, there have been times a Level 1 support person has taken the time to research my issue and provide valid feedback & solution
    Incentivized
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    In-Person Training
    Intuit
    No answers on this topic
    Vertex Inc.
    By training I'm referring to our engagement with Vertex Consulting's professional services group. Each person on the engagement had prior leasing industry tax experience and most if not all used O Series before joining Vertex. Consultants with industry specific tax experience provide so much more than just "training". They are able to engage in deep tax technical discussions with actual experience while in private practice. This coupled with having visibility to how numerous other leasing peers approach similar tax issues is a huge plus on top of the standard training.
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    Online Training
    Intuit
    No answers on this topic
    Vertex Inc.
    Vertex has offered multiple webinars for the products we have purchased that are informative and helpful. I've also attended a few of the Vertex annual conferences where I was able to strength my knowledge of Vertex. I also found that their online library and videos can be helpful in resolving issues and answering questions.
    Incentivized
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    Implementation Rating
    Intuit
    It is important to do your research. There are tutorial videos online that could help new user of this accounting system. These tutorials are straightforward and easily understandable.
    Incentivized
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    Vertex Inc.
    The implementation is challenging, make no mistake but will provide much value over time. Make sure you have full support of IT and your major stakeholders in your company. I found that while many people claimed to understand tax was important, they had no idea how deep tax in entrenched throughout the lease life cycle.
    Incentivized
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    Alternatives Considered
    Intuit
    QuickBooks Premier handles most of my business functions efficiently in one package. It is not my "everything." I use Replicon for time rather than QuickBooks. I don't want my WIP data interfering with my accounting. I use PaySimple for it's web interface and back office processing. I don't have security issues since I don't have any credit card data in my possession. With today's identity theft environment, I have to protect myself as much as I can. Not having credit card data in my accounting software lets me sleep much better at night. Quicken will do basic accounting but does not have all the double entry accounting systems contained in QuickBooks. QuickBooks Online does much of the basic business functions but I don't like the pricing structure. As a professional accountant, that is very important to me. Bill.com provided a good service but the ability of QuickBooks to add bills and receipts to transactions makes it redundant.
    Incentivized
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    Vertex Inc.
    In comparison specifically with Avalara, Vertex is better in every way. It is much more customizable and allows us to change the way our tax software is set up for our business needs. Avalara is much more constricted, and is using the SST system which can allow for simplified returns, but in our case was causing more problems. Avalara is also much more expensive than Vertex, for less capabilities. Vertex' customer support is much stronger than Avalara's, as they are focused on obtaining and retaining customers whereas Avalara was continually trying to find ways to get money from us
    Incentivized
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    Scalability
    Intuit
    They're getting better. Still room for improvement.
    Incentivized
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    Vertex Inc.
    There needs to be a time-consuming setup both in the Enterprise Resource Platform and in Vertex and the related tools as well but once this is all established, Vertex is very proficient at calculating Sales and Use Tax in the USA and in Canada with GST/HST, as well as several of the provinces where we are located. As we added plants in different jurisdictions via greenfield expansion and aquisition, Vertex was able to integrate those as long as the tax department is fully informed of the system.
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    Return on Investment
    Intuit
    • Most of our business clients use QuickBooks which makes it efficient for us to work on clients that use the program. We can import QuickBooks data into our software which adds efficiencies to our tax practice.
    • Having staff that are familiar with the software enables our firm to provide quality service to the clients that use QuickBooks.
    • We receive referrals from satisfied QuickBooks clients.
    Incentivized
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    Vertex Inc.
    • We use Vertex on a monthly basis to see if tax has been over-accrued or over-charged on invoices. We do save tax every month using the tool. Not at liberty to share too much more - the technology does assist the human efforts.
    Incentivized
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    ScreenShots

    Vertex Screenshots

    Screenshot of Vertex dashboard