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QuickBooks Desktop Pro vs. Kronos Workforce Dimensions / UKG Dimensions (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Desktop Pro

    Score7.8 out of 10
    N/AQuickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A

    Kronos Workforce Dimensions / UKG Dimensions (discontinued)

    Score6.9 out of 10
    N/AKronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.N/A
    Pricing
    QuickBooks Desktop ProKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    QuickBooks Desktop ProKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    QuickBooks Desktop ProKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Considered Both Products
    Intuit
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    29 Answers
    100%
    Would buy again
    32 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    28 Answers
    100%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    32 Answers
    94%
    Happy with the feature set
    30 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    20 Answers
    71%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    25 Answers
    60%
    Implementation went as expected
    18 Answers
    Features
    QuickBooks Desktop ProKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Desktop Pro and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    QuickBooks Desktop Pro
    6.6
    69 Ratings
    14% below category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Pay calculation6.364 Ratings00 Ratings
    Benefit plan administration6.338 Ratings00 Ratings
    Direct deposit files6.656 Ratings00 Ratings
    Salary revision and increment management6.352 Ratings00 Ratings
    Reimbursement management7.754 Ratings00 Ratings
    Customization
    Comparison of Customization features of QuickBooks Desktop Pro and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    QuickBooks Desktop Pro
    5.7
    43 Ratings
    28% below category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    API for custom integration6.535 Ratings00 Ratings
    Plug-ins5.039 Ratings00 Ratings
    Security
    Comparison of Security features of QuickBooks Desktop Pro and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    QuickBooks Desktop Pro
    8.5
    101 Ratings
    4% above category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Single sign-on capability8.482 Ratings00 Ratings
    Role-based user permissions8.695 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Desktop Pro and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    QuickBooks Desktop Pro
    8.5
    117 Ratings
    8% above category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Dashboards8.4100 Ratings00 Ratings
    Standard reports8.9117 Ratings00 Ratings
    Custom reports8.1114 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Desktop Pro and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    QuickBooks Desktop Pro
    7.5
    124 Ratings
    2% below category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Accounts payable9.3119 Ratings00 Ratings
    Accounts receivable9.2121 Ratings00 Ratings
    Cash management9.2107 Ratings00 Ratings
    Bank reconciliation9.7119 Ratings00 Ratings
    Expense management9.4108 Ratings00 Ratings
    Time tracking7.451 Ratings00 Ratings
    Fixed asset management5.669 Ratings00 Ratings
    Multi-currency support6.931 Ratings00 Ratings
    Multi-division support8.958 Ratings00 Ratings
    Regulations compliance8.342 Ratings00 Ratings
    Electronic tax filing8.355 Ratings00 Ratings
    Self-service portal5.941 Ratings00 Ratings
    Global Financial Support4.217 Ratings00 Ratings
    Primary and Secondary Ledgers7.240 Ratings00 Ratings
    Intercompany Accounting7.943 Ratings00 Ratings
    Localizations4.219 Ratings00 Ratings
    Journals and Reconciliations8.876 Ratings00 Ratings
    Enterprise Accounting6.838 Ratings00 Ratings
    Configurable Accounting7.647 Ratings00 Ratings
    Centralized Rules Framework5.427 Ratings00 Ratings
    Standardized Processes8.555 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Desktop Pro and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    QuickBooks Desktop Pro
    5.8
    59 Ratings
    23% below category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Inventory tracking6.056 Ratings00 Ratings
    Automatic reordering6.035 Ratings00 Ratings
    Location management6.032 Ratings00 Ratings
    Manufacturing module5.218 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Desktop Pro and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    QuickBooks Desktop Pro
    6.8
    77 Ratings
    8% below category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Pricing7.555 Ratings00 Ratings
    Order entry8.555 Ratings00 Ratings
    Credit card processing7.251 Ratings00 Ratings
    Cost of goods sold8.063 Ratings00 Ratings
    Order Orchestration5.220 Ratings00 Ratings
    End-to-end order visibility6.123 Ratings00 Ratings
    Order exception Resolution5.218 Ratings00 Ratings
    Best Alternatives
    QuickBooks Desktop ProKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Harri
    Score6 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks Desktop ProKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Likelihood to Recommend
    8.5
    (135 ratings)
    7.1
    (32 ratings)
    Likelihood to Renew
    8.0
    (19 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (42 ratings)
    6.9
    (2 ratings)
    Availability
    8.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    1.2
    (29 ratings)
    7.0
    (1 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (6 ratings)
    -
    (0 ratings)
    CPA Rating
    8.5
    (22 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    QuickBooks Desktop ProKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Likelihood to Recommend
    Intuit
    For a small business, QuickBooks Desktop Pro is great! For a larger, more complex business, another system may be more beneficial. We actually run multiple businesses on QuickBooks Desktop Pro, but all are very small. The help feature is sometimes so beneficial, and sometimes it seems like you just can't get the right answer and need to find a workaround - but this is usually for more complex issues.
    Read full review
    Discontinued Products
    UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
    Incentivized
    Read full review
    Pros
    Intuit
    • It is easy to manage and adjust inventory on hand.
    • It is easy to make reports and customize them to your needs.
    • We also use it to pay our employees directly.
    • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
    Incentivized
    Read full review
    Discontinued Products
    • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
    • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
    • UI is very easy to follow and intuitive
    Incentivized
    Read full review
    Cons
    Intuit
    • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
    • QuickBooks Desktop Pro does not have 2FA.
    • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
    Incentivized
    Read full review
    Discontinued Products
    • You got to have a solution for employees with multiple jobs
    • Need to allow customers to easily access your integration technology
    • Your business structure is too restrictive and making the application far less flexible
    • Your professional service team needs a lot of improvement, especially in the execution part
    • Need to have a proven and working interface for business structure automation.
    Incentivized
    Read full review
    Likelihood to Renew
    Intuit
    I'd love to keep using it, and do intend to - though we've not been pleased with price increases over the past several years. In fact, we used to subscribe to the payroll service, but QuickBooks priced themselves out of reach for us, so we discontinued that. Currently, pricing would be the primary reason for NOT renewing, if we didn't.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Intuit
    The set up was quite easy. I took some online training causes, and figured our the rest pretty quickly. The only issue I had during the implementation process was it was very hard to change some of the GL Account name to reflect the needs of a non-profit organization, such as Net Assets. At the end I had to scratch what I did, and used the existing formats that the third-party bookkeeping firm shared. Everything else is simple and easy to manage and implement.
    Incentivized
    Read full review
    Discontinued Products
    UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
    Incentivized
    Read full review
    Reliability and Availability
    Intuit
    I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Intuit
    They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
    Incentivized
    Read full review
    Discontinued Products
    • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
    • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
    • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
    Incentivized
    Read full review
    In-Person Training
    Intuit
    Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Intuit
    We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Intuit
    We tried switching from QuickBooks Desktop Pro to QuickBooks Online, but there were a lot of issues and bugs so we ultimately decided to stay with Desktop Pro. Unfortunately, we are losing a lot of Online Banking capabilities on 5/31 as we have an older version of QB, but we plan to stick with Desktop Pro. In terms of invoicing, SaaSOptics beats QuickBooks in almost all aspects as it's all automated and takes seconds to create and send invoices. However, SaaSOptics is not really a full ERP program so it wouldn't serve us as a main bookkeeping software like QB.
    Incentivized
    Read full review
    Discontinued Products
    UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
    Incentivized
    Read full review
    Return on Investment
    Intuit
    • Training time is low compared to other accounting packages
    • It was difficult to adapt to DCAA requirements, [which] required [the] hiring of [a] special consultant for that
    • QuickBooks Desktop Pro is a standard for small companies and makes it easy to hire bookkeepers
    Incentivized
    Read full review
    Discontinued Products
    • It is neutral. We enjoy having somewhat of a seamless system between HR, PR, and timekeeping.
    • When a person uses the Reset Password link, the system sends the user an email with a link to set their password. Then when the person logs in with their new password, the system forces the user to change their password a second time. This second password change is unnecessary and creates confusion.
    Incentivized
    Read full review
    ScreenShots

    Kronos Workforce Dimensions / UKG Dimensions (discontinued) Screenshots

    Screenshot of Home Screen Overtime Data ViewScreenshot of Home Screen Overtime Data ViewScreenshot of Control Center Recommendations