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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Online

    Score8 out of 10
    N/AQuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

    $38

    per month

    Zoho Inventory

    Score9 out of 10
    N/AZoho Inventory is a cloud-based inventory management solution designed for small to midsize businesses. It features inventory management modules including reporting and analysis, and lot traceability. It features mobile compatible apps for Android and iOS devices. Zoho Inventory offers additional capabilities such as built-in shipment estimating, and tracking and delivery confirmation features that allow users to invoice, ship and track products. The solution allows users to create…

    $39

    per organization / month billed annually ($49.00 billed monthly)

    Pricing
    QuickBooks OnlineZoho Inventory
    Editions & Modules
    Simple Start
    $38
    per month
    Essentials
    $75
    per month
    Plus
    $115
    per month
    Advanced
    $275
    per month
    BASIC
    $39.00
    per organization / month billed annually ($49.00 billed monthly)
    STANDARD
    $79.00
    per organization / month billed annually ($99.00 billed monthly)
    STANDARD
    $199.00
    per organization / month billed annually ($249.00 billed monthly)
    Offerings
    Pricing Offerings
    QuickBooks OnlineZoho Inventory
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    QuickBooks OnlineZoho Inventory
    Considered Both Products
    Intuit
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    129 Answers
    No answers on this topic
    Delivers good value for the price
    87%
    Delivers good value for the price
    124 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    129 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    100 Answers
    No answers on this topic
    Implementation went as expected
    85%
    Implementation went as expected
    117 Answers
    No answers on this topic
    Features
    QuickBooks OnlineZoho Inventory
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Online and Zoho Inventory
    Feature
    QuickBooks Online
    7.7
    125 Ratings
    2% above category average
    Zoho Inventory
    -
    Ratings
    Pay calculation8.0114 Ratings00 Ratings
    Benefit plan administration6.962 Ratings00 Ratings
    Direct deposit files8.1105 Ratings00 Ratings
    Salary revision and increment management7.778 Ratings00 Ratings
    Reimbursement management7.784 Ratings00 Ratings
    Customization
    Comparison of Customization features of QuickBooks Online and Zoho Inventory
    Feature
    QuickBooks Online
    7.0
    116 Ratings
    8% below category average
    Zoho Inventory
    -
    Ratings
    API for custom integration6.996 Ratings00 Ratings
    Plug-ins7.198 Ratings00 Ratings
    Security
    Comparison of Security features of QuickBooks Online and Zoho Inventory
    Feature
    QuickBooks Online
    8.2
    191 Ratings
    0% above category average
    Zoho Inventory
    -
    Ratings
    Single sign-on capability8.3156 Ratings00 Ratings
    Role-based user permissions8.1181 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Online and Zoho Inventory
    Feature
    QuickBooks Online
    8.0
    217 Ratings
    2% above category average
    Zoho Inventory
    -
    Ratings
    Dashboards8.1204 Ratings00 Ratings
    Standard reports8.3211 Ratings00 Ratings
    Custom reports7.7195 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Online and Zoho Inventory
    Feature
    QuickBooks Online
    7.8
    234 Ratings
    2% above category average
    Zoho Inventory
    -
    Ratings
    Accounts payable8.5200 Ratings00 Ratings
    Accounts receivable8.6217 Ratings00 Ratings
    Cash management7.9198 Ratings00 Ratings
    Bank reconciliation9.0223 Ratings00 Ratings
    Expense management8.2206 Ratings00 Ratings
    Time tracking6.998 Ratings00 Ratings
    Fixed asset management7.798 Ratings00 Ratings
    Multi-currency support7.549 Ratings00 Ratings
    Multi-division support7.180 Ratings00 Ratings
    Regulations compliance7.979 Ratings00 Ratings
    Electronic tax filing8.0118 Ratings00 Ratings
    Self-service portal7.3126 Ratings00 Ratings
    Global Financial Support6.441 Ratings00 Ratings
    Primary and Secondary Ledgers7.972 Ratings00 Ratings
    Intercompany Accounting7.672 Ratings00 Ratings
    Localizations7.855 Ratings00 Ratings
    Journals and Reconciliations8.5146 Ratings00 Ratings
    Enterprise Accounting7.062 Ratings00 Ratings
    Configurable Accounting7.789 Ratings00 Ratings
    Centralized Rules Framework7.560 Ratings00 Ratings
    Standardized Processes8.6108 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Online and Zoho Inventory
    Feature
    QuickBooks Online
    6.8
    90 Ratings
    7% below category average
    Zoho Inventory
    -
    Ratings
    Inventory tracking6.685 Ratings00 Ratings
    Automatic reordering6.947 Ratings00 Ratings
    Location management7.254 Ratings00 Ratings
    Manufacturing module6.537 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Online and Zoho Inventory
    Feature
    QuickBooks Online
    7.7
    144 Ratings
    4% above category average
    Zoho Inventory
    -
    Ratings
    Pricing7.991 Ratings00 Ratings
    Order entry7.787 Ratings00 Ratings
    Credit card processing8.3111 Ratings00 Ratings
    Cost of goods sold8.0110 Ratings00 Ratings
    Order Orchestration7.347 Ratings00 Ratings
    End-to-end order visibility7.750 Ratings00 Ratings
    Order exception Resolution7.443 Ratings00 Ratings
    Best Alternatives
    QuickBooks OnlineZoho Inventory
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    No answers on this topic
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    No answers on this topic
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks OnlineZoho Inventory
    Likelihood to Recommend
    8.3
    (252 ratings)
    5.6
    (3 ratings)
    Likelihood to Renew
    9.6
    (27 ratings)
    7.0
    (1 ratings)
    Usability
    8.2
    (167 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (6 ratings)
    -
    (0 ratings)
    Performance
    1.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (70 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (7 ratings)
    -
    (0 ratings)
    Configurability
    1.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.4
    (18 ratings)
    -
    (0 ratings)
    Ease of integration
    1.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    2.0
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    QuickBooks OnlineZoho Inventory
    Likelihood to Recommend
    Intuit
    QBO is a great solution for small and midsize companies. If the goal is to record all transactions and pull reliable financial reports, QBO is a great option. QBO is also a great solution if most operations are run in a system like Ramp. It syncs well with systems like that and turns the data into something management can use to make decisions. QBO is great because so many people use it. It is easy to find training online, and many people have experience with it.
    Incentivized
    Read full review
    Zoho
    It's a basic system which does some things well but the things it does well are the basic things you would expect! Many other features that are a little beyond basic are just not available or you can get 90% of the way there but get stuck on the final 10% so you need to hire a developer who can try to get you through the last bit. An inventory management system with no bin locations pretty much sums it up. The reporting system is terrible. To get any real use you need to integrate it with Zoho Analytics but the problem there is it only syncs every 3 hours. The integrated shipping process is extremely cumbersome
    Incentivized
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    Pros
    Intuit
    • Workflows for accounts payable invoice review are terrific.
    • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
    • The cloud based login lends well to a remote or hybrid work environment for staff.
    • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
    • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
    Incentivized
    Read full review
    Zoho
    • It is simple to use.
    • Does all the basics well.
    • Is able to integrate with our CRM.
    Incentivized
    Read full review
    Cons
    Intuit
    • I dislike that the online bill pay option through QuickBooks is required for their invoicing.
    • The auto-fill portion of the customer setup, specifically the company name, is listed, but it also auto-fills in the name portion, which is inconvenient and time-consuming to remove.
    Incentivized
    Read full review
    Zoho
    • Templates within Zoho Inventory are very weak. You can't customize many including package slips, shipment docs, etc...
    • When an order has multiple packages, it's next to impossible to find the item you are looking for. Scenario, a large order has many packages and a customer has cancelled one of the items. You must click through every package to find the item, edit the package and remove it before you can cancel the item.
    • The reports within Inventory are extremely basic and many of them are useless
    • The packing slip module is useless as it does not print out bin locations
    • It's an inventory management system but it does not have bin locations
    • The backorder system is useless. If you "backorder" something then the whole order is locked until the backorder arrives in. Scenario.... a client orders 20 items, 1 is on backorder. You "backorder" that one item but want to ship the other 19... not possible. The order gets completely locked.
    • You can't print out RMA requests. There is just no option to do it, you have to do a screen shot
    • Integration with Amazon or other 3rd party e-commerce providers is troublesome.
    Incentivized
    Read full review
    Likelihood to Renew
    Intuit
    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    Incentivized
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    Zoho
    It is relatively easy to customise but the problem is sometimes it is not easy to see where this customisation is available. Also the integrations with external systems can prove problematic both during installation and ongoing development and maintenance. It's great for small companies with a simple inventory or even larger organisations with smaller product lines. And it is reasonably priced if you ar eprepared to put the time in.
    Incentivized
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    Usability
    Intuit
    Beyond being overkill for a small org's needs, QBO is constantly stealing screen real estate and attention by hammering users for account upgrades, connecting to one of their approved consultants or buying add-ons. The idea of using a simple configurable bookeeping and light accounting interface is completely missing. At the very least, we should be able to hide functions like inventory that we will never use.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Reliability and Availability
    Intuit
    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Incentivized
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    Zoho
    No answers on this topic
    Performance
    Intuit
    Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
    Incentivized
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    Zoho
    No answers on this topic
    Support Rating
    Intuit
    In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Intuit
    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Incentivized
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    Zoho
    No answers on this topic
    Alternatives Considered
    Intuit
    As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
    Read full review
    Zoho
    The inventory management is better than QuickBooks however you give up an awful lot to get that benefit. The reporting in QuickBooks is far superior. The reporting in Inventory is terrible with every few options to customize the reports. For example, pulling in a salesperson report that factors in returns is not possible. You can't pull a report to see what items need to be picked for all open orders.
    Incentivized
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    Scalability
    Intuit
    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Incentivized
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    Zoho
    No answers on this topic
    Return on Investment
    Intuit
    • QuickBooks has given us a useful portal by which to get an overview of our financials.
    • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
    • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
    Incentivized
    Read full review
    Zoho
    • We stopped using it as it was difficult to set up.
    • Zoho offers a lot of features but the depth of its functionality proves limited as your demands increase.
    Incentivized
    Read full review
    ScreenShots

    QuickBooks Online Screenshots

    Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard

    Zoho Inventory Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot