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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Quo

    Score8.2 out of 10
    N/AQuo (formerly OpenPhone) is a business phone and VoIP solution designed to help maintain work life balance. Features include incoming call identification, set business hours, contact ownership information to associate calls to teammembers, etc., to help organize call responding.

    $19

    per month per user

    WordPress

    Score8.7 out of 10
    N/AWordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

    $3

    per month 6 GB storage

    Pricing
    QuoWordPress
    Editions & Modules
    Starter
    $19
    per month per user
    Business
    $33
    per month per user
    Scale
    $47
    per month per user
    Enterprise
    Custom Pricing
    Personal
    $4
    per month 6 GB storage
    Premium
    $8
    per month 13 GB storage
    Business
    $25
    per month 50 GB storage
    Commerce
    $45
    per month 50 GB storage
    Enterprise
    Contact for pricing
    Offerings
    Pricing Offerings
    QuoWordPress
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts available for annual pricing.Pricing for Business and Commerce plans vary on number of GB.
    More Pricing Information
    Features
    QuoWordPress
    Cloud PBX
    Comparison of Cloud PBX features of Quo and WordPress
    Feature
    Quo
    5.8
    5 Ratings
    31% below category average
    WordPress
    -
    Ratings
    Hosted PBX4.54 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)4.55 Ratings00 Ratings
    User templates8.14 Ratings00 Ratings
    Call reports4.54 Ratings00 Ratings
    Directory of employee names7.24 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Quo and WordPress
    Feature
    Quo
    7.5
    9 Ratings
    9% below category average
    WordPress
    -
    Ratings
    Answering rules7.26 Ratings00 Ratings
    Call recording7.28 Ratings00 Ratings
    Call park7.25 Ratings00 Ratings
    Call screening7.27 Ratings00 Ratings
    Message alerts8.97 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Quo and WordPress
    Feature
    Quo
    5.7
    10 Ratings
    33% below category average
    WordPress
    -
    Ratings
    Video conferencing4.52 Ratings00 Ratings
    Audio conferencing4.55 Ratings00 Ratings
    Video screen sharing5.01 Ratings00 Ratings
    Instant messaging8.910 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Quo and WordPress
    Feature
    Quo
    5.8
    10 Ratings
    30% below category average
    WordPress
    -
    Ratings
    Mobile app for iOS4.510 Ratings00 Ratings
    Mobile app for Android7.25 Ratings00 Ratings
    Security
    Comparison of Security features of Quo and WordPress
    Feature
    Quo
    -
    Ratings
    WordPress
    8.1
    159 Ratings
    2% below category average
    Role-based user permissions00 Ratings8.1159 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Quo and WordPress
    Feature
    Quo
    -
    Ratings
    WordPress
    7.9
    134 Ratings
    1% above category average
    API00 Ratings7.9124 Ratings
    Internationalization / multi-language00 Ratings7.8103 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Quo and WordPress
    Feature
    Quo
    -
    Ratings
    WordPress
    8.1
    166 Ratings
    3% above category average
    WYSIWYG editor00 Ratings7.8151 Ratings
    Code quality / cleanliness00 Ratings7.3152 Ratings
    Admin section00 Ratings8.3164 Ratings
    Page templates00 Ratings8.7160 Ratings
    Library of website themes00 Ratings8.7162 Ratings
    Mobile optimization / responsive design00 Ratings8.5161 Ratings
    Publishing workflow00 Ratings8.1154 Ratings
    Form generator00 Ratings7.1131 Ratings
    Web Content Management
    Comparison of Web Content Management features of Quo and WordPress
    Feature
    Quo
    -
    Ratings
    WordPress
    8.2
    164 Ratings
    9% above category average
    Content taxonomy00 Ratings8.1142 Ratings
    SEO support00 Ratings7.9148 Ratings
    Bulk management00 Ratings7.5125 Ratings
    Availability / breadth of extensions00 Ratings9.2152 Ratings
    Community / comment management00 Ratings8.2152 Ratings
    Best Alternatives
    QuoWordPress
    Small Businesses
    CallFire
    Score9.7 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuoWordPress
    Likelihood to Recommend
    8.9
    (10 ratings)
    8.6
    (203 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    3.8
    (38 ratings)
    Usability
    7.2
    (2 ratings)
    8.1
    (50 ratings)
    Availability
    1.0
    (1 ratings)
    9.5
    (3 ratings)
    Performance
    1.0
    (1 ratings)
    8.6
    (2 ratings)
    Support Rating
    1.0
    (1 ratings)
    10.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (10 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    1.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    QuoWordPress
    Likelihood to Recommend
    OpenPhone
    If you have more than 2 people in your organization, then this will save you so much time. Delegation is the key to starting a business. Even when you're a 1 person show, being able to present to your user base the differentiation of options for client communications is critical. As a founder, feeling compelled to be always on is something I strive not to be. OpenPhone gives you that flexibility. I have found it to be less appropriate in complex HIPPA compliant areas, but that is it. OpenPhone really does seem to suit an open array of use cases.
    Incentivized
    Read full review
    Automattic
    Wordpress is a great solution for a website of nearly any type. It may not be as suitable if a fully custom solution or app is needed, and it does have some limitations when it comes to connecting it to external products (especially if the product doesn't have any support from a native system), and it does require a lot of testing. Multiple plugins in one install are common but also increase the risk of conflicts, and when those do occur, it can be exceptionally time-consuming and tedious to identify what is causing the issue. As third parties create many plugins, you're also at risk with each potential security breach, which needs to be kept in mind. I would be cautious to use WordPress to store any sort of sensitive PPI. That said, it's a wonderful, easily customizable solution for many, many different types of websites and can allow even inexperienced client users with low-tech knowledge to update basics.
    Incentivized
    Read full review
    Pros
    OpenPhone
    • It's great for texting.
    • It's great for making phone calls. You get a new, unique phone number and can text/call from phone or desktop.
    • UI is great and really intuitive.
    Incentivized
    Read full review
    Automattic
    • Easy to use User Interface
    • Coding / Plugin Implementation is awesome
    • There's always a solution available for the platform
    • Security is easy to use and robust
    • Implementation with 3rd party platforms, such as Google's variety of tools
    • Can download and host on your own server or use their hosted servers
    Incentivized
    Read full review
    Cons
    OpenPhone
    • Web app could work better in my experience
    • Pricing could be lower
    • Somehow connect with whatsapp or / and other messaging apps that people commonly use
    Incentivized
    Read full review
    Automattic
    • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
    • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
    • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenPhone
    No answers on this topic
    Automattic
    The complications we have and the lack of support. Every plugin has a differente team of support in charge and make one plugin work with the other one always affects the website performance. It's a thousand times better to have only one provider with all functionalities included unless you are an expert web developer or have a team dedicated to it
    Incentivized
    Read full review
    Usability
    OpenPhone
    In my experience, App features are buggy and confusing, and they often don't match the descriptions and screenshots in their documentation. In fact, many of their help links go to 404 "page not found" errors. In my experience, there are frequent outages and quality issues. My customers prefer to talk to me on a different line, because they find it difficult to understand me on OpenPhone.
    Read full review
    Automattic
    Extremely easy to use and train users. It took very little time to get everyone trained and onboarded to start using WordPress. Anytime we had any issues, we were able to find an article or video to help out or we were able to contact support. The menu options are well laid out so it is easy to find what you are looking for.
    Incentivized
    Read full review
    Reliability and Availability
    OpenPhone
    For me, there have been too many outages to rate this higher than "1 worst".
    Read full review
    Automattic
    Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
    Read full review
    Performance
    OpenPhone
    I think the platform is buggy and confusing. There are numerous outages. And the call quality, according to my customers, is atrocious.
    Read full review
    Automattic
    Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site. If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
    Read full review
    Support Rating
    OpenPhone
    In my experience, their support feels like the opposite of support. They send you in circles, never directly answer questions, provide vague suggestions with unwanted platitudes, and they often take days between responses to provide that. For me, it's a frustrating experience that leaves you with a net loss of time and energy versus before you reached out to them. In my opinion, you definitely don't get "support".
    Read full review
    Automattic
    I give this rating, which I believe to be a great rating for a community based support system that's surrounding it. Most platforms and products have their own, and as WordPress does have their own team that help here and there, a lot of it's handled by community involvement with dedicated users who are experts with the system who love to help people.
    Read full review
    In-Person Training
    OpenPhone
    No answers on this topic
    Automattic
    Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
    Read full review
    Online Training
    OpenPhone
    No answers on this topic
    Automattic
    It is very easy to find online resources to learn how to do just about anything with WordPress.
    Read full review
    Implementation Rating
    OpenPhone
    No answers on this topic
    Automattic
    WordPress is not a great solution if you have: 1) A larger site with performance / availability requirements. 2) Multiple types of content you want to share - each with its own underlying data structure. 3) Multiple sites you need to manage. For very small sites where these needs are not paramount, WordPress is a decent solution
    Read full review
    Alternatives Considered
    OpenPhone
    OpenPhone has an easier user interface than Grasshopper. Years ago when I was using Grasshopper, I recall that their user interface looked antiquated and full of complications. They would also update the interface just as everyone was getting used to using it. OpenPhone has many more functions. Grasshopper's app did not offer basic functions such as in-app texting between team members, and its call transfer function was incredibly complicated to use. In my opinion, Grasshopper was an inferior service/product in almost every way.
    Incentivized
    Read full review
    Automattic
    WordPress isn't as pretty or easy to use as certain competitors like Jimdo, Squarespace or HubSpot, but it makes up for it with its affordability, familiarity and the ability to find quality outside help easily. The same can't be said for certain competitors, as you might need to find an expert and it could get costly.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    OpenPhone
    In my experience, Billing lacks transparency, and they have made billing errors (overcharging me) since I started using them. I think the "trust registration" is an insane ripoff charging around $20 for every attempt. Crazy.
    Read full review
    Automattic
    No answers on this topic
    Scalability
    OpenPhone
    In my experience, I can't even scale up to sending messages from a single number because of their broken and messed up "trust registration" system.
    Read full review
    Automattic
    WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus. Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc. The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc. The scaling possibilities of WordPress are truly endless.
    Read full review
    Return on Investment
    OpenPhone
    • Provided us with a simple, yet robust phone system for our small business
    • Price can be lower for premium, and for multiple users
    Incentivized
    Read full review
    Automattic
    • Allowed us to being all websites under a single umbrella, saving costs on similar products.
    • It's increased our website turn time and made us faster and more efficient at launching websites.
    • Edits and tweaks happen much faster as we have a customized environment.
    Incentivized
    Read full review
    ScreenShots

    Quo Screenshots

    Screenshot of the collaborative phone system for teamsScreenshot of the call routing interfaceScreenshot of where the app captures all customer detailsScreenshot of how to share a number across a teamScreenshot of where to use AI to summarize, tag, and transcribe calls and texts