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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rakuten Viber

    Score9.3 out of 10
    N/AViber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls.

    $0.02

    Per Minute

    Stackby

    Score8.8 out of 10
    N/AStackby is designed to bring together the simplicity of spreadsheets, the functionality of databases and integrations with best business APIs to let anyone build their own tools, the way they want. No coding needed. Users can build a database from scratch, import data from pre-existing sources like spreadsheets or Google Sheets, or choose from over 100 pre-built templates across multiple categories. Stackby offers over 25 unique column types like text,…

    $5

    per month per user

    Pricing
    Rakuten ViberStackby
    Editions & Modules
    USA
    $0.019
    Per Minute
    UK
    $0.019
    Per Minute
    Personal
    $6
    per month per user
    Economy
    $10
    per month per user
    Business
    $20
    per month per user
    Business Plus
    $35
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Rakuten ViberStackby
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Rakuten ViberStackby
    Considered Both Products
    Rakuten
    No answer on this topic
    Stackby
    No answer on this topic
    Key User Insights
    Would buy again
    67%
    Would buy again
    6 Answers
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    87%
    Implementation went as expected
    13 Answers
    Features
    Rakuten ViberStackby
    Cloud PBX
    Comparison of Cloud PBX features of Rakuten Viber and Stackby
    Feature
    Rakuten Viber
    9.5
    13 Ratings
    18% above category average
    Stackby
    -
    Ratings
    Hosted PBX9.56 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)9.78 Ratings00 Ratings
    User templates8.87 Ratings00 Ratings
    Call reports9.89 Ratings00 Ratings
    Directory of employee names9.78 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Rakuten Viber and Stackby
    Feature
    Rakuten Viber
    9.3
    15 Ratings
    12% above category average
    Stackby
    -
    Ratings
    Answering rules9.59 Ratings00 Ratings
    Call recording9.79 Ratings00 Ratings
    Call park8.84 Ratings00 Ratings
    Call screening8.89 Ratings00 Ratings
    Message alerts9.814 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Rakuten Viber and Stackby
    Feature
    Rakuten Viber
    9.6
    13 Ratings
    19% above category average
    Stackby
    -
    Ratings
    Video conferencing9.513 Ratings00 Ratings
    Audio conferencing9.713 Ratings00 Ratings
    Video screen sharing9.05 Ratings00 Ratings
    Instant messaging10.09 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Rakuten Viber and Stackby
    Feature
    Rakuten Viber
    10.0
    18 Ratings
    24% above category average
    Stackby
    -
    Ratings
    Mobile app for iOS10.017 Ratings00 Ratings
    Mobile app for Android10.017 Ratings00 Ratings
    Best Alternatives
    Rakuten ViberStackby
    Small Businesses
    CallFire
    Score9.7 out of 10
    Microsoft Excel
    Score9 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Microsoft Excel
    Score9 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Microsoft Excel
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rakuten ViberStackby
    Likelihood to Recommend
    9.6
    (18 ratings)
    8.8
    (15 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    9.4
    (7 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Rakuten ViberStackby
    Likelihood to Recommend
    Rakuten
    As mentioned previously, it is easy to use and access since the you can chat, send voice memos or stickers in a conversation. So in overall it's very entertaining. But throughout that, the audio quality can seem to be a bit off. (Could be personal headset issue) Overall that is the only issue that is present or consistent.
    Incentivized
    Read full review
    Stackby
    Based on my experience, I can provide specific scenarios where Stackby is well suited and others where it may be less appropriate: Project Management: Stackby is an excellent choice for project management scenarios. Its ability to create custom databases, track tasks, assign responsibilities, and collaborate in real-time makes it highly effective for managing and monitoring project progress. CRM and Sales: Stackby is well suited for managing customer relationships and sales processes. Its customizable database structure allows for organizing customer information, tracking leads, managing deals, and generating reports. The ability to integrate with other tools further enhances its usefulness in CRM and sales workflows. Content Planning: Stackby is a great fit for content planning scenarios. Users can create databases to manage editorial calendars, track content ideas, assign tasks to team members, and monitor content performance. Collaboration features facilitate seamless content collaboration and ensure timely publishing.
    Read full review
    Pros
    Rakuten
    • Viber is a cross platform product. It does not matter if someone uses Android or iOS device, it will work exactly the same.
    • Also the desktop version is very good. You can switch between the desktop and mobile versions within a conversation and see updates right away.
    • It's a very international product. It has been available for very long time, which makes it very wide spread - it has a good user base.
    • You can see the status of your messages.
    Incentivized
    Read full review
    Stackby
    • Ability to collaborate with team members on the same spreadsheet
    • Ability to integrate multiple tools for centralized utilization (i.e. Facebook, Google Analytics, project management, etc.)
    • Ability to send SMS and messages using integration with Twillio and Whatsapp
    • All spreadsheets/databases securely saved in the cloud instead of on local hard drive(s)
    Read full review
    Cons
    Rakuten
    • When someone sends a file in Viber, the program automatically saves it in your phone memory. This means that you must delete them manually and it really annoys me, as it takes a lot of time to do that.
    • It contains enormous amounts of adds.
    • There is file sharing limit.
    Incentivized
    Read full review
    Stackby
    • Implement the same views available on desktop into the mobile app
    • Internal automations (like Airtable)
    • Ability to implement and display info as a dashboard (like Airtable)
    • Polish up the formatting of formulas, inputting them causes user frustration due to the formula input cursor jumping around
    • Better intelligence and ease of inputting data in bulk i.e have the fields automatically identify what data is being input and format appropriately (like Airtable does)
    Read full review
    Usability
    Rakuten
    No answers on this topic
    Stackby
    Stackby is overall pretty easy to use, especially if you're used to something like Airtable or SmartSuite. Some of the pages seem like near exact clones (though they put their own creative spin on things). I'd prefer a slighty fresher interface (like SmartSuite), but I'm willing to sacrifice that for the better price and great customer service.
    Read full review
    Support Rating
    Rakuten
    I have not frequently used the support for Viber as I have not had many problems with it on my phone. I did use support one time for problems with the computer application and used the forums to solve my problems. They were fairly easy to follow and I appreciated the online help in that format.
    Incentivized
    Read full review
    Stackby
    Extremely responsive, helpful, and friendly support (unlike many other SAAS teams out there).
    Read full review
    Alternatives Considered
    Rakuten
    End-to-end encryption scrambles my messages and delivers them as a scrambled code to my friend's device, whether mobile or desktop, so that only their device can decode them into plain text. If my friend's phone is turned off or they don't have access to the internet, my message will be stored on Viber's servers (for a limited time) until their device is ready to receive it.

    Because Viber can't access or read my private conversations in the first place, Viber can't sell them.
    Incentivized
    Read full review
    Stackby
    I have also tried Ora.Pm. Infinity has better graphical interface, but nowhere near as many features and the UI isn't as effective (i.e, moving around with keys). Grist has a much more technical interface and it comes from being more of a database/interactive spreadsheet vs Stackby. Grist has much more functionality in terms of formulas, but is much harder to learn to use and less other functionalities. Ora.PM is more of a test at a task management app, and doesn't compare - Stackby is much better.
    Read full review
    Return on Investment
    Rakuten
    • Viber saves me financially since I am now able to communicate with my international clients for free.
    • Viber helps keep my clients engaged by the fact that I can so easily share photos, which is important as a freelance photographer.
    • Viber allows me to make my messages to clients appealing in a visual way, which I have noticed helps drive actions of my clients, such as remembering to book their next session or pay for their photo order.
    Incentivized
    Read full review
    Stackby
    • Positive impact on organising my marketing so I contact advertisers in an appropriate time frame and don't lose hours figuring out what's happening.
    • Positive impact on organising challenges so that people feel more connected and supported, leading to future sales.
    • Positive impact on understanding data so that I can use it more effectively.
    Read full review
    ScreenShots

    Stackby Screenshots

    Screenshot of the Grid ScreenScreenshot of some of the 25 column typesScreenshot of the Calendar ViewScreenshot of a Kanban ViewScreenshot of a Custom Form