Really Simple Systems vs. ShippingEasy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Really Simple Systems
Score 7.6 out of 10
Small Businesses (1-50 employees)
Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.
$8
per month
ShippingEasy
Score 8.0 out of 10
N/A
ShippingEasy, an Auctane (formerly Stamps.com) company, offers their cloud-based ecommerce shipping platform, providing full support for USPS, UPS, FedEx and integrating with online marketplaces such as Amazon, eBay, Etsy, Shopify, BigCommerce, WooCommerce, Volusion, and others. ShippingEasy allows automated order tracking with fulfillment data, and inventory levels to populate in real time.
$5
per month 50 shipments per month
Pricing
Really Simple SystemsShippingEasy
Editions & Modules
Free CRM
$0
2 Users and 100 Company Records
Starter
$15
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
Professional
$33
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
Enterprise
$50
per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
Starter
$5.00
per month 50 shipments per month
Basic
$29.00
per month 500 shipments per month.
Plus
$49.00
per month 1,500 shipments per month.
Select
$69.00
per month 3,000 shipments per month.
Premium
$99.00
per month 6,000 shipments per month.
Enterprise
$159.00
per month 10,000 shipments per month.
Offerings
Pricing Offerings
Really Simple SystemsShippingEasy
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans include free customer support and setup help.
More Pricing Information
Community Pulse
Really Simple SystemsShippingEasy
Top Pros
Top Cons
Features
Really Simple SystemsShippingEasy
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Really Simple Systems
7.2
33 Ratings
7% below category average
ShippingEasy
-
Ratings
Customer data management / contact management7.833 Ratings00 Ratings
Workflow management7.213 Ratings00 Ratings
Territory management6.98 Ratings00 Ratings
Opportunity management7.727 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)6.325 Ratings00 Ratings
Interaction tracking7.525 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Really Simple Systems
7.2
25 Ratings
5% below category average
ShippingEasy
-
Ratings
Case management7.423 Ratings00 Ratings
Help desk management7.024 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Really Simple Systems
7.1
27 Ratings
7% below category average
ShippingEasy
-
Ratings
Lead management7.024 Ratings00 Ratings
Email marketing7.220 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Really Simple Systems
7.0
29 Ratings
8% below category average
ShippingEasy
-
Ratings
Task management7.127 Ratings00 Ratings
Reporting6.925 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Really Simple Systems
6.5
25 Ratings
17% below category average
ShippingEasy
-
Ratings
Forecasting6.320 Ratings00 Ratings
Pipeline visualization6.321 Ratings00 Ratings
Customizable reports6.824 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Really Simple Systems
6.8
28 Ratings
11% below category average
ShippingEasy
-
Ratings
Custom fields7.128 Ratings00 Ratings
Custom objects6.824 Ratings00 Ratings
API for custom integration6.517 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Really Simple Systems
6.8
21 Ratings
9% below category average
ShippingEasy
-
Ratings
Mobile access6.821 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Really Simple Systems
7.8
28 Ratings
7% below category average
ShippingEasy
-
Ratings
Role-based user permissions7.828 Ratings00 Ratings
Best Alternatives
Really Simple SystemsShippingEasy
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Webgility
Webgility
Score 9.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10

No answers on this topic

Enterprises
Creatio
Creatio
Score 9.3 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Really Simple SystemsShippingEasy
Likelihood to Recommend
7.6
(34 ratings)
10.0
(4 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
7.8
(18 ratings)
-
(0 ratings)
Support Rating
8.0
(17 ratings)
1.2
(2 ratings)
User Testimonials
Really Simple SystemsShippingEasy
Likelihood to Recommend
Really Simple Systems CRM
If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated.
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Auctane (Stamps.com, Inc)
ShippingEasy is perfect for a small business that needs the inventory system but doesn't want to pay through the nose. The customer service is excellent - they help you in set up, making changes, and make sure you understand how to use it. They save me time in managing our inventory and save me time when there is a problem - I call and get an answer right away. Plus if there is a system wide problem, which there rarely is, they make announcements and keep us up to date during and after
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Pros
Really Simple Systems CRM
  • Can send out marketing emailers within 5 minutes of an industry-specific update from any device
  • Sales dashboard [can be] built how I want it using the Really Simple Systems widgets
  • Activity integration from email accounts included
  • Manage my sales pipeline opportunities effectively
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Auctane (Stamps.com, Inc)
  • ShippingEasy makes it very easy to set up shipping rules for various scenarios so that shipping is fairly automated. It really is a click and ship type set up.
  • ShippingEasy integrates into our BigCommerce platform very well. We very rarely have any issues with ShippingEasy syncing orders and shipping status to BigCommerce and vise versa.
  • ShippingEasy's marketing service is very easy to use. It makes email campaign design extremely easy and aesthetically pleasing and it also makes automated emails very easy to set up as well.
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Cons
Really Simple Systems CRM
  • Resends - I would like a simple [one-click] function to resend email campaigns to [non-openers.]
  • [Emails] that have been created but not sent or attached to a campaign I would like to see a place that they could be in [the] draft so I can come back to them at a later date without them appearing on the email list[.]
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Auctane (Stamps.com, Inc)
  • Fails to sync with the store consistently.
  • Integration with Stamps.com is problematic.
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Usability
Really Simple Systems CRM
Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts.
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Auctane (Stamps.com, Inc)
No answers on this topic
Support Rating
Really Simple Systems CRM
Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between.
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Auctane (Stamps.com, Inc)
ShippingEasy customer support is excellent. We rarely have to wait on hold, the reps are knowledgeable, well trained, well spoken, and understand technical issues. They listen carefully to make sure they understand the issue and check if they do not know something. I feel confident that I am getting correct information and rarely have to make more than one phone call to get an issue corrected.
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Alternatives Considered
Really Simple Systems CRM
We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.]
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Auctane (Stamps.com, Inc)
ShippingEasy works well across multiple apps and offers better interface, in my opinion
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Return on Investment
Really Simple Systems CRM
  • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
  • Very positive impact on our current review of marketing and sales strategy.
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Auctane (Stamps.com, Inc)
  • ShippingEasy has really had a positive impact overall on our business. It is very simple to use and the flexibility of the shipping rules has more or less automated shipping. So for a small organization like ourselves, it allows us to reduce overhead by not having to have multiple employees to ship.
  • It also has helped reduce overhead significantly by switching our email marketing from Constant Contact. It is about a 10th of the price and has more functionality. So that was definitely a no-brainer
  • All in all, ShippingEasy helps us reduce overhead the most in labor. It is extremely easy to use so a lot less of our time is devoted to shipping concerns such as manually entering shipments like before and making sure shipment information is transferred over to BigCommerce, or doing return labels. Everything integrates so well it is essentially automated.
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ScreenShots

Really Simple Systems Screenshots

Screenshot of Accounts PageScreenshot of Tasks PageScreenshot of Marketing Dashboard