Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Redmine
Score 7.1 out of 10
N/A
Redmine is a project management web application written using the Ruby on Rails framework. It is cross-platform and cross-database, and free to download and use as an open source project available on the GNU 2.0 license.
$0
per month
SmartDraw
Score 8.3 out of 10
N/A
SmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.
$131.40
per year (for a single user on an individual plan)
YouTrack
Score 7.5 out of 10
N/A
YouTrack is a project management tool for agile teams. YouTrack allows one to track projects and tasks, use agile boards, plan sprints and releases, keep a knowledge base, work with reports and dashboards, and create workflows that follow business processes.N/A
Pricing
RedmineSmartDrawYouTrack
Editions & Modules
No answers on this topic
Team
$119.40
per year per user (3 minimum)
Individual
$131.40
per year single user
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
RedmineSmartDrawYouTrack
Free Trial
NoYesYes
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
RedmineSmartDrawYouTrack
Considered Multiple Products
Redmine

No answer on this topic

SmartDraw

No answer on this topic

YouTrack
Chose YouTrack
YouTrack is more cost effective than all the commercial options. It's way more powerful and easier to use than the Open Source ones. It's a good middle ground and it does everything we need. Our software projects are of moderate complexity and YouTrack handles them well. …
Features
RedmineSmartDrawYouTrack
Project Management
Comparison of Project Management features of Product A and Product B
Redmine
8.2
13 Ratings
6% above category average
SmartDraw
-
Ratings
YouTrack
7.4
4 Ratings
4% below category average
Task Management10.013 Ratings00 Ratings7.54 Ratings
Resource Management7.012 Ratings00 Ratings5.02 Ratings
Gantt Charts9.012 Ratings00 Ratings8.01 Ratings
Scheduling7.011 Ratings00 Ratings8.01 Ratings
Workflow Automation10.09 Ratings00 Ratings8.03 Ratings
Team Collaboration10.012 Ratings00 Ratings7.03 Ratings
Support for Agile Methodology6.910 Ratings00 Ratings8.72 Ratings
Support for Waterfall Methodology8.010 Ratings00 Ratings8.72 Ratings
Document Management10.011 Ratings00 Ratings7.01 Ratings
Email integration8.010 Ratings00 Ratings6.03 Ratings
Mobile Access5.59 Ratings00 Ratings8.03 Ratings
Timesheet Tracking9.011 Ratings00 Ratings8.32 Ratings
Change request and Case Management7.012 Ratings00 Ratings7.02 Ratings
Budget and Expense Management7.011 Ratings00 Ratings6.01 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Redmine
8.0
8 Ratings
3% above category average
SmartDraw
-
Ratings
YouTrack
8.0
1 Ratings
3% above category average
Quotes/estimates7.33 Ratings00 Ratings8.01 Ratings
Invoicing7.82 Ratings00 Ratings00 Ratings
Project & financial reporting9.06 Ratings00 Ratings8.01 Ratings
Integration with accounting software7.92 Ratings00 Ratings00 Ratings
Best Alternatives
RedmineSmartDrawYouTrack
Small Businesses
Stackby
Stackby
Score 8.9 out of 10

No answers on this topic

Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
InEight
InEight
Score 8.3 out of 10

No answers on this topic

InEight
InEight
Score 8.3 out of 10
Enterprises
InEight
InEight
Score 8.3 out of 10

No answers on this topic

InEight
InEight
Score 8.3 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
RedmineSmartDrawYouTrack
Likelihood to Recommend
9.0
(13 ratings)
2.8
(14 ratings)
8.0
(4 ratings)
Usability
10.0
(2 ratings)
-
(0 ratings)
8.5
(2 ratings)
Support Rating
6.5
(3 ratings)
8.4
(2 ratings)
-
(0 ratings)
User Testimonials
RedmineSmartDrawYouTrack
Likelihood to Recommend
Open Source
Redmine is a perfect solution for businesses that are looking for a FREE and open source solution for project management. It is great for teams that are managing numerous tasks or projects at one time. Redmine is easy to set up and is fairly self-explanatory for anyone who is semi tech-savvy.
Read full review
SmartDraw Software
I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
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JetBrains
We use it for both support and project management alike. It's not as bloated or indeed as expensive as Jira, so unless you have particularly complex requirements, YouTrack fits the bill in pretty much the same use cases as Jira does.
The interface is also a good deal nicer on the eye and less clunky than a lot of the Open Source (eg. Redmine) and enterprise (eg. Remedy).
It does have a customisable workflow for things like ticket age alerts. We don't make a great deal of use of this and had found that it can take a little fiddling if you want something very bespoke but it is clearly quite powerful.
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Pros
Open Source
  • Issue Tracker - Redmine allows in-depth issue tracking complete with workflows and customization.
  • Release Tracker - Redmine allows releases to be tracked by milestones, collecting relevant issues in each milestone.
  • Agile Management - With a few free or low-cost add-ons, Redmine becomes a great tool for Agile project management
Read full review
SmartDraw Software
  • Provides examples to work off of--these are helpful when you don't know exactly where to start.
  • Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
  • Provides a wide variety of templates, meets a wide variety of needs.
Read full review
JetBrains
  • Customization of fields that helps us report on what's important to us
  • Notification options for issues followed so I never miss an update
  • Filtered views for focused work
Read full review
Cons
Open Source
  • The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
  • It's not particularly designed to support agile-based project management methodologies such as Scrum.
Read full review
SmartDraw Software
  • A month-to-month plan would be ideal for users that don't have a need to create many projects
  • The sidebar navigation can be a little confusing with all of the tools listed.
  • Offering customizable plans with only the feature you need would simplify navigation
Read full review
JetBrains
  • Displaying Data
  • Custonization
  • Organic
Read full review
Usability
Open Source
Redmine is a great product to have in an organization. It's extremely flexible, costs much less to maintain than other alternatives, and as a tool, it is relatively fast to get experienced with. The primary advantages of working with Redmine are: flexible platform, API, open-source and highly configurable, stability.
Read full review
SmartDraw Software
I rated 8 because its simple to use and easy to create network topologies quickly. I liked the drag and drop option which makes designing the network topology and flow chart easier. In general its does what it needs to.
Read full review
JetBrains
It is very intuitive. Its not hard to pick up learn. I learned it pretty quickly at the first startup I cofounded and love to use it when working on my other ideas.
Read full review
Support Rating
Open Source
Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.
Read full review
SmartDraw Software
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
Read full review
JetBrains
No answers on this topic
Alternatives Considered
Open Source
Jira is a great project management tool for software product life cycle management for an agile environment based on agile methodologies. Jira is an intuitive and modernized user interface design compared with Redmine but Redmine is a lightweight and affordable project management and task tracking solution with its essential features and functionalities.
Read full review
SmartDraw Software
We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
Read full review
JetBrains
YouTrack is more cost effective than all the commercial options. It's way more powerful and easier to use than the Open Source ones. It's a good middle ground and it does everything we need. Our software projects are of moderate complexity and YouTrack handles them well. Likewise, when it comes to external users, we've had good feedback from clients. Many of these clients are non-technical and have expressed their relief at not having to use something like Jira which is often quite impregnable for such users.
Read full review
Return on Investment
Open Source
  • Customers receive updates on all progress made for their issues -- this results in an informed customer who is being given transparency on all steps of our process.
  • Customers have responded well from being able to not have to track down emails and instead come to a central place for requests.
Read full review
SmartDraw Software
  • SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
  • Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
Read full review
JetBrains
  • By documenting and prioritizing issues that impact our customers, we're able to deliver fixes that prevent customer churn.
Read full review
ScreenShots

SmartDraw Screenshots

Screenshot of where to create diagrams, including: flowcharts and swimlanes, organizational charts, mind maps, CAD drawings & floor plans, project charts, network diagrams, and wireframes & mockups.Screenshot of a workspace that combines brainstorming with technical diagrams. SmartDraw can be used to visualize processes, organizations, roadmaps, and even generate diagrams from data.Screenshot of SmartDraw's templates and tools used to make flowcharts, swimlanes, and process maps.Screenshot of the org chart tool, used to document organizational structure and work as a team to plan for growth or manage change. Data can be imported to generate a chart automatically.Screenshot of the CAD drawing and floor plan tools, used to design a home or optimize office space to improve traffic flow in a retail space.Screenshot of an example of the built-in templates for landscapes, gardens, backyards used to design outdoor spaces. Users can drag-and-drop flowers, shrubs, and other plants, or add sprinkler systems, lights, and walkways, and apply photo-realistic textures for a professional finish.