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Responsive vs. InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Responsive

    Score8.9 out of 10
    N/AResponsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.N/A

    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

    Score3.2 out of 10
    N/APowerDialer for Salesforce, from InsideSales.com / XANT is a discontinued sales dialer.N/A
    Pricing
    ResponsiveInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ResponsiveInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    ResponsiveInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Considered Both Products
    Responsive (formerly RFPIO)
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    34 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    24 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    34 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    25 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    21 Answers
    No answers on this topic
    Features
    ResponsiveInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Preview Dialer
    Comparison of Preview Dialer features of Responsive and InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Feature
    Responsive
    -
    Ratings
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    7.3
    14 Ratings
    0% above category average
    Contact preview00 Ratings8.012 Ratings
    Dialer-CRM integration00 Ratings8.014 Ratings
    Call notes & tags00 Ratings7.014 Ratings
    Automatic call logging00 Ratings6.014 Ratings
    Core Dialer
    Comparison of Core Dialer features of Responsive and InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Feature
    Responsive
    -
    Ratings
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    7.0
    14 Ratings
    10% below category average
    Outbound dialing00 Ratings8.014 Ratings
    Inbound routing00 Ratings7.011 Ratings
    Custom caller ID00 Ratings7.012 Ratings
    Click-to-call00 Ratings7.013 Ratings
    Recorded voicemail drop00 Ratings6.08 Ratings
    Dialer contact import00 Ratings7.011 Ratings
    Campaign & list management00 Ratings7.09 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Responsive and InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Feature
    Responsive
    -
    Ratings
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    6.7
    11 Ratings
    13% below category average
    Follow-up calls00 Ratings7.010 Ratings
    Dialer reporting & analytics00 Ratings6.010 Ratings
    Dialer compliance00 Ratings7.010 Ratings
    Best Alternatives
    ResponsiveInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Small Businesses
    No answers on this topic
    Dialpad Sell
    Score8.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Nooks
    Score9.2 out of 10
    Enterprises
    No answers on this topic
    Dialpad Sell
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ResponsiveInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Likelihood to Recommend
    9.3
    (33 ratings)
    8.0
    (32 ratings)
    Likelihood to Renew
    9.5
    (27 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    8.0
    (6 ratings)
    Support Rating
    9.8
    (17 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ResponsiveInsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Likelihood to Recommend
    Responsive (formerly RFPIO)
    Good use cases: - Responding to RFP's especially generic questions that are asked frequently (company size, product info, security posture) - Delegating approvals or questions to appropriate teams where the AI solution is not well positioned to provide a thorough or complete answer - Reviewing previous RFP documents that have been submitted by previous account teams Bad Use Cases: - Struggles compared to other AI tools with contextual deep questions about product functionality - Doesn't seamlessly integrate with tools where our clients submit RFP and require sign ons.
    Incentivized
    Read full review
    Discontinued Products
    Outbound dialing is where it excels. It's especially good with larger teams of reps. Organizing through campaigns and seek lists is very powerful once you understand how to use it. There is definitely a learning curve with seek lists (I've spent tons of time on the phone with their support staff) but once you understand it the possibilities are endless. You can sort which leads show up by a variety of filters. Even with a list of 10,000+ leads and 5 reps calling on it, you can ensure no leads show up in two reps lists, the reps are calling specific territories, and even skipping leads that are likely on their lunch break! One my of favorite tricks with seek lists and only calling people with titles like Director/VP/C-Level before 8:30am or after 5pm their time, when those people are more willing to pick up the phone. They also appreciate a sales rep who is putting in the extra time to call during those blocks.
    Incentivized
    Read full review
    Pros
    Responsive (formerly RFPIO)
    • Live collaboration - the ability for multiple experts to simultaneously work on the same RFP.
    • Artificial intelligence - the ability for the product to continually learn what the best answers are and serve them up to our teams.
    • Dynamic branding - the ability for custom brand different templates by vertical, line of business, local branding, etc. with seamless transition.
    • Content review & moderation - the ability for our national content team to bulk review, edit and share content with our teams in a methodical way.
    Incentivized
    Read full review
    Discontinued Products
    • Organizes your leads based on the parameters you set so you call the hottest leads first.
    • Connects with your phone so you can dial from your computer without having to enter the numbers every time.
    • It also allows you to record the notes from the call right there and they get added to the completed task in Salesforce.
    Incentivized
    Read full review
    Cons
    Responsive (formerly RFPIO)
    • Reporting and Analytics is basic, you can purchase advanced analytics though
    • It would have been nice to have a set structure in mind or a example/case study to structure our responses in the most appropriate way, but we are working through that with their stellar support team
    • Really great new features, but expensive
    Incentivized
    Read full review
    Discontinued Products
    • No call parking features for inbound calls, if on a call through the dialer, one cannot place that call on hold to take the second call.
    • All notes are lost when another inbound call comes in, whether or not you accept that call.
    Incentivized
    Read full review
    Likelihood to Renew
    Responsive (formerly RFPIO)
    We'd be sunk without Responsive. The sales motion would slow way down in several places, and that's just unacceptable. AND I love the product. It helps me do my job efficiently. The Responsive team is GREAT. Support is getting better. The Product and Customer Experience Team is so knowledgeable and willing to help with new features and troubleshoot what's going on. It's an all-around great experience. Not to mention starting over - I can't even get my head around that.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Responsive (formerly RFPIO)
    Very easy to navigate and use. Very intuitive user interface
    Incentivized
    Read full review
    Discontinued Products
    I like that it is simple, functional and I can rely on it to help me get my work done everyday. My job became much harder without InsideSales.com. The new CRM I am using has confusing features and too much going on sometimes. There are so many fields and functions that I find unnecessary--what sucks is when I look at my screen at all these empty fields, it makes me feel incomplete. With InsideSales.com, I knew what to put in every box and why it would be important. I could put it in once and whether it was my manager, case admin or data analyst or me, we all knew where to find it. With our new system, I find myself having to do more input and data entry for other people to benefit--no longer a "one shot, one kill" deal.
    Incentivized
    Read full review
    Support Rating
    Responsive (formerly RFPIO)
    If I cannot solve a problem, then I reach out to Support and they are ON IT. They always solve the problem and get back to me immediately with an answer. Our customer support person who is assigned to us (we have had several) are responsive and helpful. We have asked them to sit in on meetings and help socialize the tool.
    Incentivized
    Read full review
    Discontinued Products
    They are providing good support. We can contact any time to raise our query.
    Incentivized
    Read full review
    Implementation Rating
    Responsive (formerly RFPIO)
    We were able to complete an RFP during our free trial. We were already leaning toward RFPIO but that pushed us over the edge.
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Responsive (formerly RFPIO)
    While others have had a good experience with Qvidian, we unfortunately did not. Our questions were never answered by our Qvidian rep, as we used it the platform had no AI capabilities, and we had very low usage. It didn't serve our needs. Responsive has been incredible in their communication, responses, partnership, and willingness to get our feedback in order to improve the platform
    Incentivized
    Read full review
    Discontinued Products
    I am actually not on the decision making side, but we used PowerDialer because of the easy to use integration with our CRM with Salesforce. Having these two tools in tandem was a great platform for us to do prospecting.
    Incentivized
    Read full review
    Return on Investment
    Responsive (formerly RFPIO)
    • Client Confidence: the use of RFP360 has allowed us to deliver a demonstrably robust process to our clients, providing them a very high level of confidence in the quality of our work.
    • Time Efficiency: RFP360's services provide a great deal of time-saving in the management of virtually the entire RFP process.
    Incentivized
    Read full review
    Discontinued Products
    • Improved Connect Rates - Knowing when our team has the highest chance of success has helped us optimize our call blocks, leading to an improved connect rate.
    • Dials - With dialer lists and click to call functionality, we are able to make more dials to the right people.
    • Rep achievement - Though harder to quantify, the gamification has focused the team around the right KPIs.
    Incentivized
    Read full review
    ScreenShots

    Responsive Screenshots

    Screenshot of a view of the platformScreenshot of an AI generated responseScreenshot of some of the available customer resourcesScreenshot of some of the available integrationsScreenshot of a promotional flyerScreenshot of an example of the AI augmented content management feature

    InsideSales.com / XANT PowerDialer for Salesforce (discontinued) Screenshots

    Screenshot of Click-to-call panel in SalesforceScreenshot of Logging a call within Salesforce using the click-to-call panel.Screenshot of PowerDialer interfaceScreenshot of Live call monitoring