Likelihood to Recommend We are a very small business (11 employees when we are at "capacity"). Rippling allows us to accommodate all of our employment types (hourly, salary, contract), and makes it easy. There are a few things that I have found that seem to be better suited for a much larger company (e.g. company credit cards, expense reimbursement, etc.), but we just use what we need and what works for us. Rippling has made many aspects of management much easier, and it's interactive and kind of fun.
Read full review It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product
Read full review Pros Clean UI - there is no ambiguity about what function each button will perform. Very easy to navigate. It is not difficult to find what is being looked for. Single location for multiple functions. This is great for me as there is one central hub for all professional admin matters. Saving me valuable time that I can better spend on more pressing work matters. Read full review GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored. The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality. The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short. Read full review Cons The immediate learning curve of working with workflows and recipes Building Reports from scratch can be fairly tedious and time consuming. Not streamlined because of having to drill down click by click. I am still mystified by all of the formulas that can be used to make custom reports. Rippling is robust and it takes a lot to learn what it can really do. Read full review 'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need. Read full review Likelihood to Renew Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!
Read full review Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
Read full review Usability Rippling stands out with its dependable, transparent, and intuitive platform for HR management. It simplifies tasks like managing team details, payroll, and benefits, making them straightforward and efficient. This user-friendliness has been a game-changer for companies like Noticed, where it streamlined employee onboarding and Open Enrollment. Their features combine to create a positive and stress-free experience for HR professionals and employees alike. Rippling's focus on user-friendliness makes it a clear choice for companies seeking a streamlined and efficient HR solution.
Read full review I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
Read full review Reliability and Availability I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Read full review There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
Read full review Performance Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
Read full review It works well most of the time.
Read full review Support Rating Rippling is always very supportive. I do wish there were tutorials, better support forms, and other features before being asked to reach out to the support email. My interactions with the people at Rippling have always been helpful and positive!
Read full review The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
Read full review Online Training some are thorough and others are not. I like that they are available for review.
Read full review Alternatives Considered Proof was much more convoluted and not easy to maneuver. Also all the platforms could not relate to each other and so nothing was streamlined in its approach. Also things seemed to lag and was not very up to date when it needed to be. I feel rippling has simplified their processes
Read full review SilkRoad Learning is much easier to customize and roll out globally. The Skillsoft product was expensive, cumbersome, and required a large ramp up time. When working with clients on Skillsoft, too much had to be predetermined, the languages were not fully developed and learners had to pay each time they accessed a module and get reimbursement from the company - it was not effective.
Read full review Scalability I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
Read full review The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
Read full review Return on Investment The organization of information increased the business efficiency Employee can search for themselves, leaving HR to do the things they need to be productive Access 24/7 thru mobile app allows employee to function when they have the opportunity leaving the normal work hours for other business. Read full review GreenLight has provided an easy route for our users to receive training online and in-class. They can quickly and easily search and sign up for anything on the catalog. Being in healthcare, we provide a lot of training on a constant basis. GreenLight has provided a great foundation for our company to accomplish it's training needs and goals. Employees can quickly access and complete online trainings so that they can get back to their jobs. Read full review ScreenShots