Rippling vs SmartRecruiters | TrustRadius

What users are saying about

Score 8.9 out of 10

Based on 302 reviews and ratings

Score 8.2 out of 10

Based on 205 reviews and ratings

Feature Rating Comparison

Rippling

SmartRecruiters

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

Rippling

SmartRecruiters

Pay calculation

Off-cycle/On-Demand payment

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Rippling

SmartRecruiters

Approval workflow

Balance details

Annual carry-forward and encashment

Rippling

SmartRecruiters

View and generate pay and benefit information

Update personal information

View company policy documentation

Employee recognition

View job history

Rippling

SmartRecruiters

Tracking of all physical assets

Rippling

SmartRecruiters

Report builder

Pre-built reports

Ability to combine HR data with external data

Rippling

SmartRecruiters

New hire portal

Manager tracking tools

Rippling

SmartRecruiters

Corporate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

Rippling

SmartRecruiters

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Multiple review frequency

Rippling

SmartRecruiters

Create succession plans/pools

Candidate ranking

Candidate search

Candidate development

Rippling

SmartRecruiters

Job Requisition Management

Company Website Posting

Publish to Social Media

Job Search Site Posting

Duplicate Candidate Prevention

Applicant Tracking

Notifications and Alerts

Customized Application Form

Resume Management

Candidate Search

Collaboration

Task Creation and Delegation

Email Templates

User Permissions

Reporting

Pros

Email notifications with links to login and take action
Dashboard listing open action items hyperlinked to the modules
Multiple routes to get supporting documents like plan summaries and forms
Clear display of the information that will be supplied to the plans for checking
Comparison of future benefit plan options to current plan selected

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Capacitor Design Lead Engineer

Helion EnergyElectrical & Electronic Manufacturing, 51-200 employees

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Organization - SmartRecruiters is not so busy that I cannot easily tell what I am looking at. Everything is easy to navigate and follow intuitively.
Workflow - SmartRecruiters allows me to set up logical connections to automate subsequent fields in job creation. This aids in accuracy of job creation to match our payroll system, plus makes the process of creating a new requisition/ad faster.
Approvals - Approvals of job requisitions and offers could not be simpler.
Customization - There is very little that cannot be customized and/or branded to fit my organization's needs, including connecting to my other business platforms.

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Verified User

Analyst in Human Resources

Paper & Forest Products Company, 1001-5000 employees

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Cons

[The ability to have] any authenticator app can be used for login, not just Google Authenticator.
[I would like it if it] included a tutorial or walkthrough of the website for new users.
[There is] a few too many emails so far, [I would like the ability to] auto-set task reminders to monthly, not daily.

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Verified User

Engineer in Engineering

Defense & Space Company, 51-200 employees

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Not having feature of referral data, who has referred
Another problem is that in [the] emails section it shows 'company name' field will show as Smartrecruiters vs. the name of our agency that will make confuse to [candidates]
Major problem of this is that it does not support api in the free version

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Verified User

Manager in Human Resources

Information Technology & Services Company, 51-200 employees

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Likelihood to Renew

Rippling 9.1

Based on 2 answers

Because it is through my current job I would recommend it to other friends with businesses both large and small. It is an easy to use app and it is super helpful and beneficial for time tracking and ensuring accuracy of the time clock. It notifies you when you are close to your allotted PTO limit which is also a neat feature.

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Verified User

Representative in Sales

Utilities Company, 201-500 employees

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SmartRecruiters 10.0

Based on 14 answers

Our team is currently on a free tier as we only hire a handful of people per year. With that said, I would not switch if the low usage tier was paid. We have several years of data and candidates in the system and they have continued to make the product better. I discovered SR years ago from their community management and customer services efforts, which were outstanding. They care about their users, and they're passionate about making them successful. They've definitely evolved to become more enterprise focused, but the free SmartStart versions still blows away competitors. Plus, they've got some kickass t-shirts

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Co-Founder | CEO

SculptMarketing and Advertising, 1-10 employees

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Usability

Rippling 9.5

Based on 155 answers

Rippling has a very user-friendly and intuitive user interface. The system layout is very logical and easy to use. The payday emails are fun and provide useful links to review your paystub. Employee onboarding, maintenance, and offboarding are easy to navigate. Reporting is configurable enough to get what you need.

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Verified User

Vice-President in Finance and Accounting

Computer Software Company, 11-50 employees

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SmartRecruiters 9.0

Based on 14 answers

SmartRecruiters is an intuitive tool that our HR recruiters can use without a lot of prior training. It is easy to post jobs to targeted audiences; create advertisements to attract attention; and then keep track of candidates for follow-ups, etc. Overall I would saw SmartRecruiters is very easy to use.

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Senior Network Administrator

University HealthSystem ConsortiumHospital & Health Care, 1001-5000 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

SmartRecruiters 9.0

Based on 2 answers

Rarely is there an issue and if the product is down, it typically is restored quickly.

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Human Resource Specialist

Community Action Partnership of Ramsey & Washington CountiesNon-Profit Organization Management, 201-500 employees

View all 2 answers on this topic

Performance

No score

No answers yet

No answers on this topic

SmartRecruiters 10.0

Based on 2 answers

I have no complaints about performance. The system works virtually flawless.

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Human Resource Specialist

Community Action Partnership of Ramsey & Washington CountiesNon-Profit Organization Management, 201-500 employees

View all 2 answers on this topic

Support Rating

Rippling 9.0

Based on 134 answers

Any issues that arise are usually resolved within the same day! I only see it from the employee side, but when discussing issues with our HR department, it seems that they're able to address problems and find self-service solutions fairly easily.

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Customer Support Specialist

ClickUpComputer Software, 501-1000 employees

View all 134 answers on this topic

SmartRecruiters 8.6

Based on 14 answers

Although we have not had a strong need for support (we have only been using the software for about a year), the few times we've reached out to support, we have had pleasant interactions and fairly quick turnaround time. The support we received in the implementation process was excellent.

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Assistant Teaching Professor of Quantitative Business Curriculum

Bowling Green State UniversityHigher Education, 501-1000 employees

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In-Person Training

No answers on this topic

Quick and easy to learn.

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Aaron Fitzgerald

Franchise Owner

Christian Brothers AutomotiveAutomotive, 1-10 employees

View all 115 answers on this topic

Implementation Rating

Rippling 9.1

Based on 1 answer

I was not a part of the implementation process.

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Jennifer Prince

Business Development Manager, Americas

Fifth RingMarketing & Advertising, 11-50 employees

View all 1 answers on this topic

SmartRecruiters 9.1

Based on 3 answers

It really was a painless and easy process to switch to SmartRecruiters.

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Human Resource Specialist

Community Action Partnership of Ramsey & Washington CountiesNon-Profit Organization Management, 201-500 employees

View all 3 answers on this topic

Alternatives Considered

Bamboo, in all fairness, was another great internal platform that my last company used to track benefits. I [enjoyed] Bamboo, but Rippling is much easier to use, and I like how you can navigate through the platform faster. I also like the added alerts [...] Rippling provides to your email notifying you of when you get paid, any changes made to your account, etc.

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Account Executive

UtilizeCoreInformation Technology & Services, 201-500 employees

View all 158 answers on this topic

I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.

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Michelle Sexton

Recruiting Manager

Total Spectrum, LLCHospital & Health Care, 201-500 employees

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Scalability

No score

No answers yet

No answers on this topic

SmartRecruiters 9.0

Based on 1 answer

No explanation really, just a great product.

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Human Resource Specialist

Community Action Partnership of Ramsey & Washington CountiesNon-Profit Organization Management, 201-500 employees

View all 1 answers on this topic

Return on Investment

Unsure of how much we paid to use Rippling, but I do know we are paying far less for health insurance with better policies
Being able to have each employee in the same place for mandatory trainings is easier to keep track of.
Always super simple to find my 401k contribution and change when needed

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Inside Sales Specialist

Sway MedicalMedical Device, 11-50 employees

View all 158 answers on this topic

In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.

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Verified User

Manager in Information Technology

Retail Company, 51-200 employees

View all 115 answers on this topic

Screenshots

See All (7) Rippling Screenshots

See All (3) SmartRecruiters Screenshots

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rippling Editions & Modules

Edition

Recommended	$8.00¹

starting price per user, per month

Additional Pricing Details

For additional pricing details visit: https://www.rippling.com/pricing.

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

$1,000

SmartRecruiters Editions & Modules

Edition

Corporate	Varies, per FTE¹
Global	Varies, per FTE¹
SmartStart	Free²

Billed annually
up to 10 active job postings

Additional Pricing Details

The software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.

Rating Summary

Rippling

SmartRecruiters

Rippling

SmartRecruiters

Rippling

SmartRecruiters

Rippling

SmartRecruiters

Rippling

SmartRecruiters

Rippling

SmartRecruiters

Rippling

SmartRecruiters

Rippling

SmartRecruiters

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