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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Riverbed Aternity

    Score8.5 out of 10
    N/ARiverbed Aternity delivers AI-enabled insights based on real end user experience data and high-fidelity telemetry across endpoints, application, infrastructure and network.N/A

    AlertSite

    Score8 out of 10
    N/AAlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.N/A
    Pricing
    Riverbed AternityAlertSite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Riverbed AternityAlertSite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Riverbed AternityAlertSite
    Small Businesses
    No answers on this topic
    SolarWinds Pingdom
    Score8 out of 10
    Medium-sized Companies
    Catchpoint
    Score8.5 out of 10
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Enterprises
    Nexthink
    Score7.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Riverbed AternityAlertSite
    Likelihood to Recommend
    8.5
    (6 ratings)
    8.0
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    3.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.1
    (2 ratings)
    2.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Riverbed AternityAlertSite
    Likelihood to Recommend
    Riverbed Technology
    We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
    Incentivized
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    SmartBear
    AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
    Incentivized
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    Pros
    Riverbed Technology
    • Root cause finding/remediation (it goes beyond analysis).
    • Shows latency between applications and servers.
    • Identifies long-running SQL queries, and puts the onus back on developers to clean up their SQL code.
    Incentivized
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    SmartBear
    • The Deja-Click Recorder is an excellent tool.
    • Good UI that translates to large NOC screens well.
    • Easy Alerting and Reporting.
    Incentivized
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    Cons
    Riverbed Technology
    • The tool demands High CPU resources to perform monitoring which reduces the overall performance and the user experience is sluggish
    • Also a good amount of training is required to set up the different use cases and monitoring parameters which in return demands a dedicated resource to work on the tool
    Incentivized
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    SmartBear
    • Tool is complicated for Alert creation
    • AlertSite GUI need improvement. As compared to Datadog, it needs improvement in GUI
    • While using AlertSite, many times we faced false alerting, they need to take a look at it to improve performance.
    Incentivized
    Read full review
    Likelihood to Renew
    Riverbed Technology
    No answers on this topic
    SmartBear
    Reviewing other cost saving options
    Incentivized
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    Usability
    Riverbed Technology
    No answers on this topic
    SmartBear
    Pretty good product only issue was cost
    Incentivized
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    Support Rating
    Riverbed Technology
    The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us
    Incentivized
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    SmartBear
    I've been unable to contact support after several attempts.
    Incentivized
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    Alternatives Considered
    Riverbed Technology
    There is a wide variety of APM solutions out there for companies to pick from. Riverbed AppInternals sits near the top of the stack certainly. We already deploy steelhead units across the estate with client licenses, that aided us in our decision to select AppInternals. We found the costs of AppDynamics and New Relic ( which we had trials for) both costly against AppInternals.
    Incentivized
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    SmartBear
    We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
    Incentivized
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    Return on Investment
    Riverbed Technology
    • This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
    • This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
    • Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.
    Incentivized
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    SmartBear
    • A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased.
    • A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues.
    Incentivized
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