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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce CRM Analytics

    Score8.4 out of 10
    N/ASalesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.

    $125

    per month

    UiPath Automation Platform

    Score8.7 out of 10
    N/AUiPath's agentic platform combines the company's Robotic Process Automation (RPA) solution for automating repetitive tasks with agentic automation. By unifying agentic AI, automation, BPM, and process intelligence, the platform gives organizations control to design, run, and optimize new agentic processes.

    $25

    per month (for 1 user with basic tier features)

    Pricing
    Salesforce CRM AnalyticsUiPath Automation Platform
    Editions & Modules
    No answers on this topic
    Automation Cloud Basic
    $25
    per month 1 user, 1 basic platform tier
    Automation Cloud Enterprise
    Contact Sales
    Enterprise Medium Business
    Contact Sales
    Automation Cloud Standard
    Contact Sales
    Automation Cloud Basic
    starting at $25
    per month 1 user, 1 basic platform tier
    Automation Suite
    Contact Sales
    Offerings
    Pricing Offerings
    Salesforce CRM AnalyticsUiPath Automation Platform
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Salesforce CRM AnalyticsUiPath Automation Platform
    Considered Both Products
    Salesforce
    No answer on this topic
    UiPath
    No answer on this topic
    Key User Insights
    Would buy again
    73%
    Would buy again
    8 Answers
    100%
    Would buy again
    99 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    99%
    Delivers good value for the price
    91 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    10 Answers
    98%
    Happy with the feature set
    97 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    95%
    Lived up to sales and marketing promises
    78 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    99%
    Implementation went as expected
    95 Answers
    Features
    Salesforce CRM AnalyticsUiPath Automation Platform
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Salesforce CRM Analytics and UiPath Automation Platform
    Feature
    Salesforce CRM Analytics
    7.8
    48 Ratings
    5% below category average
    UiPath Automation Platform
    -
    Ratings
    Pixel Perfect reports7.541 Ratings00 Ratings
    Customizable dashboards8.548 Ratings00 Ratings
    Report Formatting Templates7.546 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Salesforce CRM Analytics and UiPath Automation Platform
    Feature
    Salesforce CRM Analytics
    7.8
    49 Ratings
    3% below category average
    UiPath Automation Platform
    -
    Ratings
    Drill-down analysis8.548 Ratings00 Ratings
    Formatting capabilities7.548 Ratings00 Ratings
    Integration with R or other statistical packages7.537 Ratings00 Ratings
    Report sharing and collaboration7.546 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Salesforce CRM Analytics and UiPath Automation Platform
    Feature
    Salesforce CRM Analytics
    8.1
    47 Ratings
    2% below category average
    UiPath Automation Platform
    -
    Ratings
    Publish to Web9.037 Ratings00 Ratings
    Publish to PDF7.044 Ratings00 Ratings
    Report Versioning8.543 Ratings00 Ratings
    Report Delivery Scheduling8.540 Ratings00 Ratings
    Delivery to Remote Servers7.534 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Salesforce CRM Analytics and UiPath Automation Platform
    Feature
    Salesforce CRM Analytics
    7.4
    45 Ratings
    8% below category average
    UiPath Automation Platform
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.042 Ratings00 Ratings
    Location Analytics / Geographic Visualization6.540 Ratings00 Ratings
    Predictive Analytics7.042 Ratings00 Ratings
    Pattern Recognition and Data Mining8.02 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Salesforce CRM Analytics and UiPath Automation Platform
    Feature
    Salesforce CRM Analytics
    9.0
    48 Ratings
    6% above category average
    UiPath Automation Platform
    -
    Ratings
    Multi-User Support (named login)9.046 Ratings00 Ratings
    Role-Based Security Model8.546 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.042 Ratings00 Ratings
    Report-Level Access Control9.02 Ratings00 Ratings
    Single Sign-On (SSO)9.541 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Salesforce CRM Analytics and UiPath Automation Platform
    Feature
    Salesforce CRM Analytics
    6.7
    45 Ratings
    14% below category average
    UiPath Automation Platform
    -
    Ratings
    Responsive Design for Web Access7.543 Ratings00 Ratings
    Mobile Application7.034 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.539 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Salesforce CRM Analytics and UiPath Automation Platform
    Feature
    Salesforce CRM Analytics
    8.2
    33 Ratings
    6% above category average
    UiPath Automation Platform
    -
    Ratings
    REST API8.031 Ratings00 Ratings
    Javascript API8.529 Ratings00 Ratings
    iFrames8.525 Ratings00 Ratings
    Java API8.528 Ratings00 Ratings
    Themeable User Interface (UI)7.528 Ratings00 Ratings
    Customizable Platform (Open Source)8.527 Ratings00 Ratings
    Best Alternatives
    Salesforce CRM AnalyticsUiPath Automation Platform
    Small Businesses
    Cyfe
    Score4 out of 10
    No answers on this topic
    Medium-sized Companies
    Zendesk Explore
    Score8.1 out of 10
    IBM Robotic Process Automation
    Score8.4 out of 10
    Enterprises
    Sisense
    Score6.7 out of 10
    Automation Anywhere
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Salesforce CRM AnalyticsUiPath Automation Platform
    Likelihood to Recommend
    9.1
    (51 ratings)
    8.8
    (195 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (8 ratings)
    Usability
    8.5
    (10 ratings)
    8.0
    (7 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.7
    (6 ratings)
    8.0
    (82 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    8.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Data Sharing and Collaboration
    8.1
    (41 ratings)
    -
    (0 ratings)
    Data Sources
    7.7
    (41 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Salesforce CRM AnalyticsUiPath Automation Platform
    Likelihood to Recommend
    Salesforce
    For us it really comes down to that book management and next best contact for our advisors. When we're thinking about a book of business that may range, depending on the advisor, from 400 clients to a thousand clients, how do they really optimize their time? Who do they call next? Who do they work with to make sure not only they're keeping those clients engaged, they're not leaving the firm going to other advisors who they haven't talked to in a while who might need their attention. That's really where that CRM analytics is really proven pretty powerful for us.
    Incentivized
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    UiPath
    UiPath Automation Platform is well-suited for automating repetitive and time-consuming tasks such as invoice processing, data entry, and report generation. By using UiPath Automation Platform, employees can focus on more strategic tasks, which leads to increased efficiency. Additionally, UiPath Automation Platform is highly effective at automating rule-based processes, such as financial processes like bank statement reconciliation, account payable, and account receivable processes that follow a set of predetermined rules.
    Read full review
    Pros
    Salesforce
    • Interactive Dashboards, it [consists] of wide variety of charts
    • Data from different sources can be easily integrated with it
    • Security, it provides easy way to secure and share the information with the users
    • Support actions like opening hyperlink etc
    • Almost everything can be done from configuration
    • Data can easily be managed from dataflow.
    Incentivized
    Read full review
    UiPath
    • UiPath is very simple to learn.
    • Any type of application can be automated (Desktop Application, Web Application and also applications reachable only via remote technologies such as Citrix, Remote Desktop and so on).
    • The writing of a process code takes place entirely through the use of objects. In the event that there were no objects capable of solving a particular problem, it is possible to use some languages of the .net platform such as: VB.net, C#.
    • It is easy to scale the solution by adding more robots to run a process in case the solution requires more performance in the future.
    • It can also be used by functional analysts to design the flow to be automated.
    • An academy is available online where basic and advanced courses can be taken. It is also possible to take a completely free basic certification.
    Incentivized
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    Cons
    Salesforce
    • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
    • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
    • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
    • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
    Incentivized
    Read full review
    UiPath
    • As I mentioned, Excel automation is not very effective, there are a number of packages to add, but there is nothing as smooth as a good macro.
    • Working with selectors is certainly challenging and UiPath does a good job with that, but there is room for improvement since the interface could be smarter in selecting the right attributes and warn the user if something is not properly setup.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    No answers on this topic
    UiPath
    This platform has so much potential and have been garnering a lot of attention by proving benefits in terms of saving operational and manpower costs. I am sure with minute efforts we were able to achieve our ROI and the same is the case with many of our customers whom we have been working around Digital Automation initiatives.
    Incentivized
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    Usability
    Salesforce
    For someone who don't have coding background, this could be a useful tool and fairly easy to learn and use given the good support. However, if you know other open source tools, it would be much easier to use the other tools and the knowledge is more transferable in the future.
    Incentivized
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    UiPath
    There are two main reasons with this rating 1. UiPath Automation Platform requires the old school type of Change Weather management, Which actually eats a lot of time to manage and roll out the recent changes. There is not something kind of CI/CD when you are developing the things With UiPath Automation Platform. 2. Very high development and maintenance cost, which actually decrease its usability.
    Incentivized
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    Reliability and Availability
    Salesforce
    No answers on this topic
    UiPath
    Its a cloud based platform which is easily available and used
    Incentivized
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    Performance
    Salesforce
    No answers on this topic
    UiPath
    It has proved and provided good performance across platforms and technologies.
    Incentivized
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    Support Rating
    Salesforce
    I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.
    Incentivized
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    UiPath
    UiPath RPA has an exceptional studio interface. It has been a year and so since I am using UiPath RPA. Whether it is some my personal task to scrape information & links from the Journal or find a specific character string from multiple PDF collection using OCR, UiPath RPA has made its roots to our technological ecosystem
    Incentivized
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    Online Training
    Salesforce
    No answers on this topic
    UiPath
    Video material supported by text. The training has evolved a lot in the past 3 years to become more attractive. Specific training tracks exist for the different roles in RPA development, where everyone is expected to learn basic development.
    Incentivized
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    Implementation Rating
    Salesforce
    An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
    Incentivized
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    UiPath
    The implementation was quick and practical
    Incentivized
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    Alternatives Considered
    Salesforce
    Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
    Incentivized
    Read full review
    UiPath
    As compared to other products, we require programming knowledge and concepts to work but UiPath is for everyone. It provides us extensive event logging at various stages and effective exception handling for applications and business. It increases our agility and enhances the overall productivity further by using the source control SVC. The solution that we implemented is also very scalable in terms of incorporating new requirements.
    The open source tools require lots of IT effort in order to set up and maintain over time. UiPath is like a complete package and customer service is also active in terms of solving issues arising while automating procession on a day to day basis.
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    Scalability
    Salesforce
    No answers on this topic
    UiPath
    It can be widely used across various departments regardless of platform the product,processes, use cases are build on.
    Incentivized
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    Return on Investment
    Salesforce
    • I would say it's been positive just because as a company, anyone that has access to it can go in there and pull any company information and we're very up to date then on all of our client base. So I would say it's been a very positive impact.
    Incentivized
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    UiPath
    • We are well on our way to automating our expenses, saving so many hours for project managers and engagement managers.
    • Proofs-of-concept excite our clients, though we are yet to make a sale on a project.
    • UiPath specifically has incited interest with our apprentices and has led them to join the RPA team.
    Incentivized
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    ScreenShots