Salesforce CRM Analytics vs. UiPath Automation Platform

If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.

Incentivized

UiPath Enterprise RPA is one of the most advanced robotic automation solution in the market and has capabilities lot more than a regular AI tool as it also take care of your unattended data and workflows equally efficient. This can be a very appropriate and useful tool for the organizations who have to go through management of set workflows and data in their routine business needs.

Incentivized

• Interactive Dashboards, it [consists] of wide variety of charts
• Data from different sources can be easily integrated with it
• Security, it provides easy way to secure and share the information with the users
• Support actions like opening hyperlink etc
• Almost everything can be done from configuration
• Data can easily be managed from dataflow.

Incentivized

• UiPath is actually easy to learn, the training material is effective and to the point. UiPath certainly has the capabilities to automate manual repetitive tasks that involve any platform, with a stronger preference for websites.
• There is room from improvement when dealing with Excel automation, but the solution is to create Excel macros and have the robot to call it, making it a great team solution.

Incentivized

• Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
• Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
• Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
• More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.

Incentivized

• Sometimes it is difficult to find the objects locators using UiPath especially on Legacy Platforms.
• The licencing cost per user is higher when compared to other RPA tools available in market.
• Non availability of maximize option in Property edit box, argument value edit box is another flaw.

Incentivized

This platform has so much potential and have been garnering a lot of attention by proving benefits in terms of saving operational and manpower costs. I am sure with minute efforts we were able to achieve our ROI and the same is the case with many of our customers whom we have been working around Digital Automation initiatives.

Incentivized

Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.

Incentivized

There are two main reasons with this rating 1. UiPath Automation Platform requires the old school type of Change Weather management, Which actually eats a lot of time to manage and roll out the recent changes. There is not something kind of CI/CD when you are developing the things With UiPath Automation Platform. 2. Very high development and maintenance cost, which actually decrease its usability.

Incentivized

Its a cloud based platform which is easily available and used

Incentivized

It has proved and provided good performance across platforms and technologies.

Incentivized

I have not come across any bad experiences with the support provided. Also, I observed regular updates have been implemented without breaking the tool. But in my opinion, Now Tableau CRM has huge market challenges with tools like Power BI and its spread

Incentivized

UiPath RPA has an exceptional studio interface. It has been a year and so since I am using UiPath RPA. Whether it is some my personal task to scrape information & links from the Journal or find a specific character string from multiple PDF collection using OCR, UiPath RPA has made its roots to our technological ecosystem

Incentivized

Video material supported by text. The training has evolved a lot in the past 3 years to become more attractive. Specific training tracks exist for the different roles in RPA development, where everyone is expected to learn basic development.

Incentivized

An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes

Incentivized

The implementation was quick and practical

Incentivized

We had homegrown systems before this, so it wasn't necessarily like a competitor or something else. It was all homegrown systems that we did. It was all Siebel based, so very old CRM system that we kind of did a new user interface on top of. But nothing real recently that we've evaluated or compared against other than the homegrown system. It's night and day. We actually have analytics behind that integrated into the platform itself as opposed to before we had data warehouses and data storage of those platforms, but it wasn't anything that we could truly analyze within the ecosystem itself. It was always having to take it out into a separate database, running through different tools, whether it's Power BI or Tableau or something else to get those analytics in a more manually.

Incentivized

Ease of use: UiPath Automation Platform has a drag-and-drop interface that makes it easy to create and manage automation workflows. It also has a large community of developers who have created pre-built automation components that can be easily integrated into workflows. EdgeVerve AssistEdge, on the other hand, has a more complex interface that may require additional training. Scalability: UiPath Automation Platform is highly scalable, which means it can handle large volumes of data and processes. EdgeVerve AssistEdge is also scalable, but may not be as robust as UiPath Automation Platform.

It can be widely used across various departments regardless of platform the product,processes, use cases are build on.

Incentivized

• I would say it's been positive just because as a company, anyone that has access to it can go in there and pull any company information and we're very up to date then on all of our client base. So I would say it's been a very positive impact.

Incentivized

• One of the fully automated processes required 10 minutes of work by a consultant for each ticket. This means that after 8 hours of uninterrupted work (but no one can work continuously for 8 hours) the consultant would have closed 48 tickets. The robot for the same process takes 30 seconds, so in 8 hours it works 960 tickets.
• A robot can work 24 hours a day and 7 days a week.
• The UiPath platform is composed of a server part called Orchestrator that provides all the tools to efficiently schedule the robots.

Incentivized