Salesforce Experience Cloud vs. Satmetrix (discontinued)
Salesforce Experience Cloud vs. Satmetrix (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Salesforce Experience Cloud | N/A | Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and… | N/A | |
Satmetrix (discontinued) | N/A | Satmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available. | N/A |
Salesforce Experience Cloud | Satmetrix (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Salesforce Experience Cloud | Satmetrix (discontinued) | |
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Top Pros |
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Top Cons |
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Security |
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Platform & Infrastructure |
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Web Content Creation |
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Web Content Management |
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Results and Analysis |
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Digital Experience Platform |
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Salesforce Experience Cloud | Satmetrix (discontinued) | |
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Small Businesses | Kentico Xperience Score 7.1 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Qualaroo Score 6.7 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | PG Forsta HX Platform Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Salesforce Experience Cloud | Satmetrix (discontinued) | |
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Likelihood to Recommend | 10.0 (52 ratings) | 4.0 (7 ratings) |
Likelihood to Renew | - (0 ratings) | 5.1 (5 ratings) |
Usability | 9.4 (4 ratings) | - (0 ratings) |
Performance | 9.1 (5 ratings) | - (0 ratings) |
Support Rating | 7.7 (17 ratings) | - (0 ratings) |
Ease of integration | 9.4 (4 ratings) | - (0 ratings) |
Salesforce Experience Cloud | Satmetrix (discontinued) | |
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Likelihood to Recommend | Salesforce | Discontinued Products |
Pros | Salesforce | Discontinued Products |
Cons | Salesforce | Discontinued Products |
Likelihood to Renew | Salesforce No answers on this topic | Discontinued Products |
Usability | Salesforce | Discontinued Products No answers on this topic |
Performance | Salesforce | Discontinued Products No answers on this topic |
Support Rating | Salesforce | Discontinued Products No answers on this topic |
Alternatives Considered | Salesforce | Discontinued Products |
Return on Investment | Salesforce | Discontinued Products |
ScreenShots |