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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Cloud ERP (SAP S/4HANA Cloud)

    Score8.6 out of 10
    N/ASAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality as…

    $295

    per month per user

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    SAP Cloud ERP (SAP S/4HANA Cloud)Smartsheet
    Editions & Modules
    SAP Supply Chain Base
    $295
    per month per user
    SAP Finance Base
    $295
    per month per user
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    SAP Cloud ERP (SAP S/4HANA Cloud)Smartsheet
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    SAP Cloud ERP (SAP S/4HANA Cloud)Smartsheet
    Considered Both Products
    SAP
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    I haven't used any alternatives to this one, except maybe some small business CRM's on the internet.
    Incentivized
    Smartsheet
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    782 Answers
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    601 Answers
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    777 Answers
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    432 Answers
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    565 Answers
    96%
    Implementation went as expected
    51 Answers
    Features
    SAP Cloud ERP (SAP S/4HANA Cloud)Smartsheet
    Payroll Management
    Comparison of Payroll Management features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    441 Ratings
    7% above category average
    Smartsheet
    -
    Ratings
    Pay calculation7.9389 Ratings00 Ratings
    Benefit plan administration7.9375 Ratings00 Ratings
    Direct deposit files7.7374 Ratings00 Ratings
    Customization
    Comparison of Customization features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.6
    672 Ratings
    1% above category average
    Smartsheet
    -
    Ratings
    API for custom integration7.7645 Ratings00 Ratings
    Plug-ins7.5591 Ratings00 Ratings
    Security
    Comparison of Security features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    768 Ratings
    2% below category average
    Smartsheet
    -
    Ratings
    Single sign-on capability8.5724 Ratings00 Ratings
    Role-based user permissions8.2756 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    777 Ratings
    2% above category average
    Smartsheet
    -
    Ratings
    Dashboards7.7716 Ratings00 Ratings
    Standard reports7.8764 Ratings00 Ratings
    Custom reports7.6704 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    811 Ratings
    6% above category average
    Smartsheet
    -
    Ratings
    Accounts payable8.2787 Ratings00 Ratings
    Accounts receivable8.2747 Ratings00 Ratings
    Global Financial Support7.8291 Ratings00 Ratings
    Primary and Secondary Ledgers7.9309 Ratings00 Ratings
    Journals and Reconciliations7.9331 Ratings00 Ratings
    Configurable Accounting7.9305 Ratings00 Ratings
    Standardized Processes8.3342 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    674 Ratings
    4% above category average
    Smartsheet
    -
    Ratings
    Inventory tracking8.2660 Ratings00 Ratings
    Automatic reordering7.8566 Ratings00 Ratings
    Location management7.9544 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    684 Ratings
    3% above category average
    Smartsheet
    -
    Ratings
    Pricing8.0652 Ratings00 Ratings
    Order entry8.0663 Ratings00 Ratings
    Credit card processing8.926 Ratings00 Ratings
    Cost of goods sold8.3626 Ratings00 Ratings
    Order Orchestration7.9247 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    324 Ratings
    2% above category average
    Smartsheet
    -
    Ratings
    Billing Management7.43 Ratings00 Ratings
    Cash and Asset Management8.0294 Ratings00 Ratings
    Travel & Expense Management7.93 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting7.4252 Ratings00 Ratings
    Period Close7.9318 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.5
    3 Ratings
    6% above category average
    Smartsheet
    -
    Ratings
    Project Planning and Scheduling7.93 Ratings00 Ratings
    Task Insight for Project Managers7.73 Ratings00 Ratings
    Project Mobile Functionality7.03 Ratings00 Ratings
    Definable Resource Pools7.43 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.0
    138 Ratings
    7% above category average
    Smartsheet
    -
    Ratings
    Award Lifecycle Management8.0138 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    266 Ratings
    9% above category average
    Smartsheet
    -
    Ratings
    Bids Analyzed and Compared7.7187 Ratings00 Ratings
    Contract Authoring7.8187 Ratings00 Ratings
    Contract Repository7.6181 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.0240 Ratings00 Ratings
    Supplier Management8.0235 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    2 Ratings
    18% above category average
    Smartsheet
    -
    Ratings
    Risk Repository8.42 Ratings00 Ratings
    Control Management7.62 Ratings00 Ratings
    Control Efficiency Assessments8.42 Ratings00 Ratings
    Issue Detection7.52 Ratings00 Ratings
    Remediation and Certification8.42 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.9
    216 Ratings
    12% above category average
    Smartsheet
    -
    Ratings
    Transportation Planning and Optimization8.0191 Ratings00 Ratings
    Transportation Execution Management8.0184 Ratings00 Ratings
    Trade and Customs Management7.6167 Ratings00 Ratings
    Fulfillment Management8.2176 Ratings00 Ratings
    Warehouse Workforce Management8.0171 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    203 Ratings
    8% above category average
    Smartsheet
    -
    Ratings
    Production Process Design8.1184 Ratings00 Ratings
    Production Management8.1188 Ratings00 Ratings
    Configuration Management8.1176 Ratings00 Ratings
    Work Execution8.1181 Ratings00 Ratings
    Manufacturing Costs8.1180 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    250 Ratings
    5% above category average
    Smartsheet
    -
    Ratings
    Forecasting7.5225 Ratings00 Ratings
    Inventory Planning7.9241 Ratings00 Ratings
    Performance Monitoring7.7229 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    220 Ratings
    6% above category average
    Smartsheet
    -
    Ratings
    Proposal Management7.62 Ratings00 Ratings
    Product Master Data Management7.9220 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Task Management00 Ratings9.8126 Ratings
    Resource Management00 Ratings10.0108 Ratings
    Gantt Charts00 Ratings9.0109 Ratings
    Scheduling00 Ratings9.8111 Ratings
    Workflow Automation00 Ratings9.2100 Ratings
    Team Collaboration00 Ratings10.0122 Ratings
    Support for Agile Methodology00 Ratings8.981 Ratings
    Support for Waterfall Methodology00 Ratings9.079 Ratings
    Document Management00 Ratings9.2101 Ratings
    Email integration00 Ratings9.0100 Ratings
    Mobile Access00 Ratings8.096 Ratings
    Timesheet Tracking00 Ratings9.762 Ratings
    Change request and Case Management00 Ratings8.169 Ratings
    Budget and Expense Management00 Ratings8.075 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of SAP Cloud ERP (SAP S/4HANA Cloud) and Smartsheet
    Feature
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Quotes/estimates00 Ratings8.144 Ratings
    Invoicing00 Ratings7.537 Ratings
    Project & financial reporting00 Ratings8.760 Ratings
    Integration with accounting software00 Ratings7.332 Ratings
    Best Alternatives
    SAP Cloud ERP (SAP S/4HANA Cloud)Smartsheet
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)Smartsheet
    Likelihood to Recommend
    8.4
    (880 ratings)
    9.3
    (146 ratings)
    Likelihood to Renew
    9.0
    (23 ratings)
    9.0
    (24 ratings)
    Usability
    8.0
    (768 ratings)
    9.2
    (17 ratings)
    Availability
    8.4
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (3 ratings)
    10.0
    (1 ratings)
    Support Rating
    6.7
    (80 ratings)
    8.1
    (45 ratings)
    In-Person Training
    6.9
    (2 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (2 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    7.7
    (10 ratings)
    10.0
    (6 ratings)
    Configurability
    8.2
    (5 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    5.7
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    7.4
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    7.3
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.5
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.1
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP Cloud ERP (SAP S/4HANA Cloud)Smartsheet
    Likelihood to Recommend
    SAP
    SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Pros
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Cons
    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
    Read full review
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Usability
    SAP
    SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Support Rating
    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
    Read full review
    In-Person Training
    SAP
    More effective
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Implementation Rating
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
    Read full review
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Alternatives Considered
    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
    Read full review
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
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    Return on Investment
    SAP
    • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
    • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
    • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
    • For customized business process, we can implement extension packages which are like templates
    Incentivized
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    ScreenShots

    SAP Cloud ERP (SAP S/4HANA Cloud) Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.