What users are saying about
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Top Rated
126 Ratings
2 Ratings

SAP Commerce Cloud

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Top Rated
126 Ratings
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Score 8.1 out of 100
2 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Online Storefront

    7.8

    SAP Commerce Cloud

    78%

    SellerCloud

    Feature Set Not Supported
    N/A
    SAP Commerce Cloud ranks higher in 9/9 features

    Product catalog & listings

    8.3
    83%
    44 Ratings
    N/A
    0 Ratings

    Product management

    8.3
    83%
    45 Ratings
    N/A
    0 Ratings

    Bulk product upload

    7.9
    79%
    45 Ratings
    N/A
    0 Ratings

    Branding

    7.3
    73%
    44 Ratings
    N/A
    0 Ratings

    Mobile storefront

    6.4
    64%
    43 Ratings
    N/A
    0 Ratings

    Product variations

    8.9
    89%
    44 Ratings
    N/A
    0 Ratings

    Website integration

    8.9
    89%
    45 Ratings
    N/A
    0 Ratings

    Visual customization

    7.5
    75%
    43 Ratings
    N/A
    0 Ratings

    CMS

    6.9
    69%
    42 Ratings
    N/A
    0 Ratings

    Online Shopping Cart

    9.0

    SAP Commerce Cloud

    90%

    SellerCloud

    Feature Set Not Supported
    N/A
    SAP Commerce Cloud ranks higher in 2/2 features

    Abandoned cart recovery

    9.5
    95%
    15 Ratings
    N/A
    0 Ratings

    Checkout user experience

    8.4
    84%
    43 Ratings
    N/A
    0 Ratings

    Online Payment System

    9.1

    SAP Commerce Cloud

    91%

    SellerCloud

    Feature Set Not Supported
    N/A
    SAP Commerce Cloud ranks higher in 1/1 features

    eCommerce security

    9.1
    91%
    38 Ratings
    N/A
    0 Ratings

    eCommerce Marketing

    7.3

    SAP Commerce Cloud

    73%

    SellerCloud

    Feature Set Not Supported
    N/A
    SAP Commerce Cloud ranks higher in 3/3 features

    Promotions & discounts

    8.8
    88%
    43 Ratings
    N/A
    0 Ratings

    Personalized recommendations

    6.2
    62%
    41 Ratings
    N/A
    0 Ratings

    SEO

    6.8
    68%
    38 Ratings
    N/A
    0 Ratings

    eCommerce Business Management

    8.2

    SAP Commerce Cloud

    82%

    SellerCloud

    Feature Set Not Supported
    N/A
    SAP Commerce Cloud ranks higher in 5/5 features

    Multi-site management

    9.4
    94%
    43 Ratings
    N/A
    0 Ratings

    Order processing

    9.1
    91%
    43 Ratings
    N/A
    0 Ratings

    Inventory management

    7.7
    77%
    39 Ratings
    N/A
    0 Ratings

    Shipping

    7.4
    74%
    41 Ratings
    N/A
    0 Ratings

    Custom functionality

    7.3
    73%
    44 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • SAP Commerce Cloud is rated higher in 1 area: Support Rating
    • SellerCloud is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.4

    SAP Commerce Cloud

    84%
    50 Ratings
    8.6

    SellerCloud

    86%
    2 Ratings

    Likelihood to Renew

    10.0

    SAP Commerce Cloud

    100%
    1 Rating

    SellerCloud

    N/A
    0 Ratings

    Usability

    9.0

    SAP Commerce Cloud

    90%
    2 Ratings

    SellerCloud

    N/A
    0 Ratings

    Support Rating

    9.9

    SAP Commerce Cloud

    99%
    6 Ratings
    1.0

    SellerCloud

    10%
    2 Ratings

    Implementation Rating

    9.1

    SAP Commerce Cloud

    91%
    3 Ratings

    SellerCloud

    N/A
    0 Ratings

    Ease of integration

    7.2

    SAP Commerce Cloud

    72%
    30 Ratings

    SellerCloud

    N/A
    0 Ratings

    Product Scalability

    7.6

    SAP Commerce Cloud

    76%
    28 Ratings

    SellerCloud

    N/A
    0 Ratings

    Likelihood to Recommend

    SAP

    In B2B scenarios for the primary orders, commerce cloud fits very well and have background services readily usable. In Searching it should give some more configuration based cockpit for the advance search configuration and custom attribute searching. B2B content management and promotions management is very easy from business perspective and helps to reduce the dependency on the development team.
    Read full review

    SellerCloud

    Great for a business selling on lots of channels looking for a cost effective solution
    Read full review

    Pros

    SAP

    • Its structure which is based on the characteristics of Java Spring is very good, so you can better manage your tools and it is reflected quickly and very perceptively.
    • All the information stored is divided in an organized way and in the corresponding place according to its area; this allows us to locate it without any problem when looking for some data.
    • Simply, this software is very easy to use, it does not have unnecessary tools, and it does not have any specific function; all its functions are optimal.
    Read full review

    SellerCloud

    • automates order processing
    • automates inventory uploads
    Read full review

    Cons

    SAP

    • As per experience performance is the area where improvement can be done when ordering 500 products and more.
    • SAP support for CCV2 deployment and SAP Products issues.
    • If we can bring Facet hierarchy feature as well as slider facets options out of box
    • There are performance issues in grouping functionality if we have many children of a group in PLP/CLP.
    Read full review

    SellerCloud

    • User Interface is a bit of a mess and needs an upgrade but you get used to it over time
    • Support is impersonal and they have a confusing ticket system
    Read full review

    Pricing Details

    SAP Commerce Cloud

    Starting Price

    Editions & Modules

    SAP Commerce Cloud editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      SellerCloud

      Starting Price

      Editions & Modules

      SellerCloud editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        SAP

        I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
        Read full review

        SellerCloud

        No answers on this topic

        Usability

        SAP

        The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
        Read full review

        SellerCloud

        No answers on this topic

        Support Rating

        SAP

        We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
        Read full review

        SellerCloud

        Terrible customer service, terrible at implementation, gross negligence in follow up
        Read full review

        Implementation Rating

        SAP

        Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
        Read full review

        SellerCloud

        No answers on this topic

        Alternatives Considered

        SAP

        SAP Commerce Cloud has tight integration with the backend SAP allowing for our specific business requirements to be tied into the platform. The site user friendliness was intuitive and received nothing but positive feedback from the user community. Data integration and security were another key factors. The overall cost to support and maintain utilizing internal resources as much as possible and only supplement when needed.
        Read full review

        SellerCloud

        Best balance of functionality and cost.
        Read full review

        Scalability

        SAP

        Generally, I've been very happy with SAP Commerce Cloud. I feel like it's a good solution for enterprise-level companies that do a significant volume of e-commerce. I do wish that the CMS was easier to use and that it was easier to integrate with CRM systems.
        Read full review

        SellerCloud

        No answers on this topic

        Return on Investment

        SAP

        • For my clients, it has streamlined the costs incurred in their IT infra as using SAP Commerce Cloud requires a lesser upfront setup
        • Due to flexibility in SAP Commerce Cloud, another client was able to scale up their operations and ended up with 5x of orders in the pandemic
        Read full review

        SellerCloud

        • Disaster in terms of implementation. It took us far longer than what was promised
        • Service failures really set us back, wasted our time, involved too many people
        • We were given half stories and they dragged in terms of solving problems.
        Read full review

        Screenshots

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