What users are saying about
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Top Rated
472 Ratings
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Top Rated
1494 Ratings

SAP Crystal

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Top Rated
472 Ratings
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Score 8 out of 100

Tableau Desktop

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1494 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

SAP Crystal

Crystal reports is a great Business Intelligence tool for any midsize business that prefers to keep its data in-house instead of in the cloud. The learning curve for parsing data source and creating first reports could be a bit steep at the beginning, but then the cost savings are invaluable. The reports generated by Crystal are easily manipulated according to different requirements and further analyzed by the recipients.
Frank Hunt profile photo

Tableau Desktop

It helps us to visualize and understand data. Helps in business analysis, predict market trends. Caters to the needs of an organization. Can be integrated with different kinds of data sources like Excel, CSV, different kinds of databases like Microsoft SQL Server, MySQL, Oracle. On the other hand, need some understanding of statistics to use this software, cannot retrieve previous versions of the same file created. So, version management is a problem. Left joins cannot be created during data loading. These need to be created separately using blends.
Ron Rothstain profile photo

Feature Rating Comparison

BI Standard Reporting

SAP Crystal
8.1
Tableau Desktop
8.4
Pixel Perfect reports
SAP Crystal
8.5
Tableau Desktop
8.2
Customizable dashboards
SAP Crystal
7.8
Tableau Desktop
9.2
Report Formatting Templates
SAP Crystal
8.0
Tableau Desktop
7.8

Ad-hoc Reporting

SAP Crystal
7.8
Tableau Desktop
8.3
Drill-down analysis
SAP Crystal
7.4
Tableau Desktop
8.6
Formatting capabilities
SAP Crystal
8.4
Tableau Desktop
8.4
Integration with R or other statistical packages
SAP Crystal
7.5
Tableau Desktop
7.8
Report sharing and collaboration
SAP Crystal
7.8
Tableau Desktop
8.2

Report Output and Scheduling

SAP Crystal
8.1
Tableau Desktop
8.5
Publish to Web
SAP Crystal
7.8
Tableau Desktop
8.6
Publish to PDF
SAP Crystal
8.9
Tableau Desktop
8.8
Report Versioning
SAP Crystal
7.6
Tableau Desktop
8.3
Report Delivery Scheduling
SAP Crystal
8.1
Tableau Desktop
8.6
Delivery to Remote Servers
SAP Crystal
7.9
Tableau Desktop
8.3

Data Discovery and Visualization

SAP Crystal
7.5
Tableau Desktop
8.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
SAP Crystal
7.6
Tableau Desktop
8.4
Location Analytics / Geographic Visualization
SAP Crystal
7.1
Tableau Desktop
8.6
Predictive Analytics
SAP Crystal
7.7
Tableau Desktop
7.8

Access Control and Security

SAP Crystal
7.7
Tableau Desktop
8.3
Multi-User Support (named login)
SAP Crystal
7.8
Tableau Desktop
8.4
Role-Based Security Model
SAP Crystal
7.7
Tableau Desktop
8.3
Multiple Access Permission Levels (Create, Read, Delete)
SAP Crystal
7.5
Tableau Desktop
8.4
Single Sign-On (SSO)
SAP Crystal
7.8
Tableau Desktop
8.2

Mobile Capabilities

SAP Crystal
7.1
Tableau Desktop
8.1
Responsive Design for Web Access
SAP Crystal
7.5
Tableau Desktop
8.4
Dedicated iOS Application
SAP Crystal
6.7
Tableau Desktop
7.9
Dedicated Android Application
SAP Crystal
6.9
Tableau Desktop
7.7
Dashboard / Report / Visualization Interactivity on Mobile
SAP Crystal
7.4
Tableau Desktop
8.3

Application Program Interfaces (APIs) / Embedding

SAP Crystal
7.0
Tableau Desktop
7.8
REST API
SAP Crystal
7.4
Tableau Desktop
8.1
Javascript API
SAP Crystal
7.0
Tableau Desktop
7.9
iFrames
SAP Crystal
7.1
Tableau Desktop
7.2
Java API
SAP Crystal
7.0
Tableau Desktop
7.7
Themeable User Interface (UI)
SAP Crystal
6.9
Tableau Desktop
8.0
Customizable Platform (Open Source)
SAP Crystal
6.6
Tableau Desktop
7.5

Pros

SAP Crystal

  • Great visualization for static format & precise tasks: For presentation to senior management /ex-co/vendors where concise decisions need to be made, Crystal is a nice choice to slide data into presentable views.
  • Diverse data source connect: We have used it to write reports using data from DB2, SQL, Progress, Excel spreadsheets, XML data, Access, and Lotus Notes databases. It can also be used to join different database types together in one report.
  • It uses the "recurring bands" structure for page layout which is efficient and fungible for generating different types of reports. Crystal doesn't require that we set up a metadata layer before creating reports and provides direct access to tables and dimensions.
Rohit Narang profile photo

Tableau Desktop

  • With Tableau you do not need to have technical knowledge to do the data integration and you get a quick response of what you are looking for, being your visualization of high quality.
  • We can say that it is free software and it is not a limited version
Yusmelys Lopez profile photo

Cons

SAP Crystal

  • The option to export to Excel is very picky about report format to get a clean export. Once you know the tricks for setting up a report for this export, it's not hard to do, but it can be very tedious if the report has a lot of elements. This is the way it's been for years and SAP has indicated that it's not something that's going to be changed.
  • Crystal requires that a user knows how the data they're reporting on is configured in the database - it's not really suited for a "casual" user, but for someone with at least some technical skills in relation to databases. This is not something that can or should necessarily be changed, but it is something that potential users need to be aware of.
  • Other than new types of database connections, SAP has indicated that they will not be upgrading any functionality in "classic" Crystal. They instead have chosen to focus on upgrades to Crystal for Enterprise. The problem with that is that it requires the SAP BI Platform - either SAP BusinessObjects or SAP Crystal Reports Server.
  • One of the major things that's not being upgraded is the Charting libraries, which were last updated in the early 2000's, before SAP purchased Crystal. So, Crystal doesn't have newer chart types available.
Dell Stinnett-Christy profile photo

Tableau Desktop

  • Tableau is ill-suited to work with SSAS cubes, at least when you are used to analysis within Microsoft tools
  • Data preparation is not up-to-par with other leading vendor tools (although can be improved through Alteryx if you have access to it)
  • The ease-of-use is true for basic analysis, but rapidly gives way to a steep learning curve with more complex queries or when the business context is more mathematics oriented
Charles Saulnier profile photo

Likelihood to Renew

SAP Crystal

SAP Crystal 10.0
Based on 19 answers
I have made my career off Crystal Reports. Business Intelligence is a niche area of Information Technology that combines technical knowledge and an understanding of how a company uses information. Crystal Reports is the most solid, flexible and reliable business intelligence tool I have worked with, allowing me to work on projects in a variety of markets and industries, from the financial to educational, to telecommunications to governmental. Understanding how to use Crystal Reports as part of a Business Intelligence career gives you the tools you need to better connect businesses to their data, deliver quality and productive solutions, and allow you the report developer to build the experience and skills to build a reputable career in the high demand world of Business Intelligence Reporting.
David Deitch profile photo

Tableau Desktop

Tableau Desktop 8.9
Based on 39 answers
Because right now its the best option out there (disclosure: I haven't used Qlikview or some of the other direct competitors of Tableau). The big investment is in Tableau Server not desktop. For the cost of the license of Tableau desktop, its a pretty good deal. You can hook it up to pretty much any data source easily. You can easily share the visualizations with your team/colleagues easily. Tableau Desktop is generally easy to use for business users. But the more advanced stuff is better suited for a analyst or someone with a IT/CS background.
Mashhood Syed profile photo

Usability

SAP Crystal

SAP Crystal 8.1
Based on 22 answers
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
Greg Goss profile photo

Tableau Desktop

Tableau Desktop 8.8
Based on 23 answers
I am really a fan of tableau for its quick setup, data connection, dashboard creation time and very easy to use UI.As i have used multiple Bi tools like QlikView and SAP BO, i can say all other tools take really long time in performing above functionalities except QlikView which is really fast in term of performing analysis.
Chandra Bhanu Pratap Singh profile photo

Reliability and Availability

SAP Crystal

SAP Crystal 8.0
Based on 1 answer
No answer on this topic is available.

Tableau Desktop

Tableau Desktop 8.0
Based on 10 answers
When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
Brad Llewellyn profile photo

Performance

SAP Crystal

SAP Crystal 8.0
Based on 1 answer
No answer on this topic is available.

Tableau Desktop

Tableau Desktop 6.1
Based on 9 answers
Tableau's connections to third-party sources can be somewhat slow due to the time required to speak to a source over a network. However, if you properly utilize Tableau's Data Source Extracts, then the speed is incredible. On the other hand, Tableau makes it very easy for the user to put too much data into one dashboard, which can impact performance. All in all, if you use the tool properly, speed should not be a concern.
Brad Llewellyn profile photo

Support

SAP Crystal

SAP Crystal 4.7
Based on 15 answers
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
Nathan Patrick Taylor profile photo

Tableau Desktop

Tableau Desktop 9.0
Based on 16 answers
I still haven't found something that stumped me for long. The company materials are first-rate and their seems to be a natural affinity among the professionals using the product. It seems there are many who want to help those that are following them onto the platform. I've never noticed any condescension to new users or obvious questions in the forums or my personal exchanges.
David Fickes profile photo

In-Person Training

SAP Crystal

SAP Crystal 10.0
Based on 1 answer
No answer on this topic is available.

Tableau Desktop

Tableau Desktop 9.4
Based on 4 answers
It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
Jon Boeckenstedt profile photo

Online Training

SAP Crystal

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.0
Based on 4 answers
The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful
Chandra Bhanu Pratap Singh profile photo

Implementation

SAP Crystal

SAP Crystal 8.8
Based on 14 answers
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
John Suit profile photo

Tableau Desktop

Tableau Desktop 8.0
Based on 34 answers
Time needs to be spent ahead of implementation to make sure data sources are set up and ready. Consultants need to understand the data sources and the goals before setting foot on-site. Installation is easy, learning to use it takes time. The training resources available are great.
Phillip Smith profile photo

Alternatives Considered

SAP Crystal

As I said before I never used a reporting tool before Crystal Reports but I have since used SSRS. Crystal Reports blows SSRS out of the water. The reports look nicer and it was easier, faster, and better to create a report in Crystal Reports. Prior to using Crystal Reports I wrote reports by coding them using RPG on the iSeries. I could never go back to doing that.
Janet Fawcett profile photo

Tableau Desktop

When we first looked at getting a visualization software for analytics we looked into two options Microsoft Power BI and Tableau Desktop, and even though Power BI is more cost-effective we decided to go with Tableau Desktop as it had more options that we are looking for such as free reader and Tableau Server and offers a very comprehensive and simple interface that is easier to learn for new staff.
Clinton Shields profile photo

Scalability

SAP Crystal

SAP Crystal 7.0
Based on 1 answer
No answer on this topic is available.

Tableau Desktop

Tableau Desktop 7.0
Based on 3 answers
Although tableau is highly interactive and fast but with very large dataset its performance degrades heavily. So up to certain extent its really good but after that we have to take care of its performance issues.
Chandra Bhanu Pratap Singh profile photo

Return on Investment

SAP Crystal

  • Employee Empowerment - Now that our Crystal Reports are written and published, all of our team members have access to run the same reports across the company. Previously, there was only 1 point person in charge of running reports, which took a lot of time away from other job duties.
  • Increased Employee Efficiency - One of the Crystal Reports my company uses has allowed me to take a task that took 3 days to complete and cut the time down to 4 hours. There was a lot of manual data collection and calculations that were done, which has also led to less errors.
  • Accurate real-time data - Since Crystal Reports are very quick to run, we are able to give real time data to our customers rather than maintaining oudated databases in other systems such as Excel.
Shannon Odland profile photo

Tableau Desktop

  • Tableau has provided my clients with the information necessary to allocate multi-million dollar research budgets effectively, ensuring the company is getting the most bang for its buck.
  • Tableau has given my office the ability to present data quickly and easily in a professional format that customers can understand, and has them returning frequently for additional analysis and projects.
Tim McClelland profile photo

Pricing Details

SAP Crystal

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

SAP Crystal Editions & Modules

Edition
SAP Crystal Reports 2016 - Full version$4951
SAP Crystal Server 2016 1 NUL$8692
SAP Crystal Server 2016 5 CAL$8,7443
SAP Crystal Reports Viewer 2016$04
SAP Crystal Reports 2016 - Upgrade$2954
  1. per user
  2. per named user
  3. per 5 concurrent users
  4. per user
Additional Pricing Details
* SAP Crystal Reports 2016 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2016 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2016 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2016, 1 NUL includes 1 license of: SAP Crystal Reports 2016 - SAP Crystal Server 2016 - SAP Crystal Dashboard Design 2016. * As an add-on to SAP Crystal Server 2016 1 NUL, SAP Crystal Server 2016 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

Tableau Desktop

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Tableau Desktop Editions & Modules

Additional Pricing Details
Free trials are available for both editions.

Rating Summary

Likelihood to Recommend

SAP Crystal
8.1
Tableau Desktop
8.5

Likelihood to Renew

SAP Crystal
10.0
Tableau Desktop
8.9

Usability

SAP Crystal
8.1
Tableau Desktop
8.8

Reliability and Availability

SAP Crystal
8.0
Tableau Desktop
8.0

Performance

SAP Crystal
8.0
Tableau Desktop
6.1

Support

SAP Crystal
4.7
Tableau Desktop
9.0

In-Person Training

SAP Crystal
10.0
Tableau Desktop
9.4

Online Training

SAP Crystal
Tableau Desktop
8.0

Implementation

SAP Crystal
8.8
Tableau Desktop
8.0

Scalability

SAP Crystal
7.0
Tableau Desktop
7.0

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