SAP Crystal vs. ThoughtSpot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Crystal
Score 8.6 out of 10
N/A
SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.
$295
per single user license
ThoughtSpot
Score 8.3 out of 10
N/A
ThoughtSpot is an AI-Powered Analytics company, that aims to create a more fact-driven world with an easy to use analytics platform. ThoughtSpot enables users to leverage natural language search powered by large language models to ask and answer data questions. Users within an organization can limitlessly engage with live data in any popular cloud data platform to create and interact with granular, hyper…
$95
per month
Pricing
SAP CrystalThoughtSpot
Editions & Modules
Upgrade Version to SAP Crystal Reports 2020
$295
per single user license
SAP Crystal Reports 2020 64-Bit
$495
per single user license
SAP Crystal Reports 2016 32-Bit
$495
per single user license
SAP Crystal Server 2020 1 NUL
$869
per user license + first year maintenance to be added
SAP Crystal Server 2020 5 CAL
$8,744
5 concurrent users + first year maintenance to be added
ThoughtSpot Analytics Team
$95
per month flat subscription
ThoughtSpot Analytics Pro
starts at $30,000
per year consumption-based pricing, pay for what you use
ThoughtSpot Analytics Enterprise
contact for pricing
per year consumption-based pricing, pay for what you use
ThoughtSpot Everywhere Pro
contact for pricing
per year consumption-based pricing, pay for what you use
ThoughtSpot Everywhere Enterprise
contact for pricing
per year consumption-based pricing, pay for what you use
Offerings
Pricing Offerings
SAP CrystalThoughtSpot
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional Details* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
More Pricing Information
Community Pulse
SAP CrystalThoughtSpot
Top Pros
Top Cons
Features
SAP CrystalThoughtSpot
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
SAP Crystal
9.3
121 Ratings
13% above category average
ThoughtSpot
7.1
85 Ratings
14% below category average
Pixel Perfect reports8.0110 Ratings6.021 Ratings
Customizable dashboards10.097 Ratings7.785 Ratings
Report Formatting Templates10.0114 Ratings7.725 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
SAP Crystal
9.6
133 Ratings
18% above category average
ThoughtSpot
7.2
87 Ratings
11% below category average
Drill-down analysis10.0114 Ratings8.287 Ratings
Formatting capabilities10.0132 Ratings6.786 Ratings
Integration with R or other statistical packages8.662 Ratings5.647 Ratings
Report sharing and collaboration10.0117 Ratings8.385 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
SAP Crystal
9.4
133 Ratings
13% above category average
ThoughtSpot
8.2
80 Ratings
1% below category average
Publish to Web9.288 Ratings8.052 Ratings
Publish to PDF10.0130 Ratings8.574 Ratings
Report Versioning9.092 Ratings7.918 Ratings
Report Delivery Scheduling9.095 Ratings8.661 Ratings
Delivery to Remote Servers10.052 Ratings7.833 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
SAP Crystal
8.0
87 Ratings
1% above category average
ThoughtSpot
7.2
83 Ratings
10% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)7.650 Ratings7.582 Ratings
Location Analytics / Geographic Visualization8.574 Ratings7.976 Ratings
Predictive Analytics7.841 Ratings6.962 Ratings
Pattern Recognition and Data Mining00 Ratings6.610 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
SAP Crystal
8.6
86 Ratings
1% above category average
ThoughtSpot
7.9
82 Ratings
7% below category average
Multi-User Support (named login)7.879 Ratings8.179 Ratings
Role-Based Security Model7.778 Ratings7.671 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.478 Ratings7.675 Ratings
Report-Level Access Control10.01 Ratings7.913 Ratings
Single Sign-On (SSO)9.038 Ratings8.268 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
SAP Crystal
8.4
62 Ratings
7% above category average
ThoughtSpot
7.8
50 Ratings
1% below category average
Responsive Design for Web Access8.760 Ratings7.748 Ratings
Mobile Application7.643 Ratings7.631 Ratings
Dashboard / Report / Visualization Interactivity on Mobile9.057 Ratings7.443 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
SAP Crystal
6.9
43 Ratings
12% below category average
ThoughtSpot
6.9
48 Ratings
12% below category average
REST API7.48 Ratings6.339 Ratings
Javascript API6.035 Ratings6.032 Ratings
iFrames7.18 Ratings7.731 Ratings
Java API6.035 Ratings7.013 Ratings
Themeable User Interface (UI)8.337 Ratings7.332 Ratings
Customizable Platform (Open Source)7.031 Ratings7.115 Ratings
Best Alternatives
SAP CrystalThoughtSpot
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
BrightGauge
BrightGauge
Score 8.9 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP CrystalThoughtSpot
Likelihood to Recommend
10.0
(155 ratings)
8.6
(87 ratings)
Likelihood to Renew
10.0
(19 ratings)
9.9
(6 ratings)
Usability
9.5
(28 ratings)
8.3
(82 ratings)
Availability
8.0
(1 ratings)
8.9
(3 ratings)
Performance
8.0
(1 ratings)
7.9
(3 ratings)
Support Rating
8.6
(21 ratings)
8.0
(4 ratings)
In-Person Training
10.0
(1 ratings)
5.0
(1 ratings)
Online Training
-
(0 ratings)
4.0
(1 ratings)
Implementation Rating
8.8
(14 ratings)
7.0
(2 ratings)
Configurability
8.0
(1 ratings)
8.0
(1 ratings)
Ease of integration
7.0
(1 ratings)
9.0
(1 ratings)
Product Scalability
7.0
(1 ratings)
7.9
(3 ratings)
Vendor post-sale
8.0
(1 ratings)
8.0
(1 ratings)
Vendor pre-sale
7.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
SAP CrystalThoughtSpot
Likelihood to Recommend
SAP
Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
Read full review
ThoughtSpot
It is well suited when the same data is consumed by many different people with different analytics and visualization requirements because, if you have the data available in ThoughtSpot, every user can prepare different views. Also, it is a good reporting tool, you can get rid of slides if you have a good dashboard prepared, gaining flexibility and agility.
Read full review
Pros
SAP
  • Crystal Reports allows us to create a consistent template for all of our reports.
  • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
  • Crystal Reports can connect to a wide variety of data sources.
  • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
Read full review
ThoughtSpot
  • Beautiful visualizations. The visuals are distinct, clean, and easy to discern from one another.
  • Intelligent querying functionality. When looking to manipulate the data, the search function makes it easy to manipulate the features in the data, along with aggregating them in the way you'd like.
  • Embedding! It has been a smooth process thus far for our product & technical teams to work with ThoughtSpot and bring it into our product.
Read full review
Cons
SAP
  • The export of reports to Excel is very cumbersome and the results are difficult to format.
  • The design of reports and the graphical features (e.g. charts) feel quite rigid.
  • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
Read full review
ThoughtSpot
  • It would be great if ThoughtSpot can add the feature to filter by clicking on visualizations. i.e if I click on a particular data point in the chart if the full dashboard can filter just for that particular data point.
  • Color coding the heatmap with different colors like green to orange to red.
Read full review
Likelihood to Renew
SAP
We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
Read full review
ThoughtSpot
I give it just waiting because passport is brilliant and it has helped our organisation In advancing to the next stage in the age of AI. It has allowed or non-tech people to better service and clients in a cost-effective way. George port has allowed us to create new products for us and for our clients increasing our revenue streams and reducing clients churn
Read full review
Usability
SAP
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
Read full review
ThoughtSpot
The rating is because of the ease of use of the interface as it has a no code interface that makes it easy to setup data pipelines without extensive programming. Cloud native integration: It integrates seamlessly with cloud based data warehouses. Automated data loading, Scalability, Cost Effective, Transformations, Data Governance and security.
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Reliability and Availability
SAP
No answers on this topic
ThoughtSpot
it's available unless there is a server or system update etc. sometimes the timing of this is bad (for example during a month end close)
Read full review
Performance
SAP
No answers on this topic
ThoughtSpot
It does what it is supposed to. Would be nice to have a bit more insights
Read full review
Support Rating
SAP
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
Read full review
ThoughtSpot
I give it this meeting because the team is not only help able to help us in the current solutions but also amazing and taking feedback and feeding it back to their development team which includes more products and features into ThoughtSpot
Read full review
In-Person Training
SAP
Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
Read full review
ThoughtSpot
inhouse in-person training. Took a bit to long to get the basics.
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Online Training
SAP
No answers on this topic
ThoughtSpot
poor instructions
Read full review
Implementation Rating
SAP
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
Read full review
ThoughtSpot
Understand use case and model and design accordingly
Read full review
Alternatives Considered
SAP
Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
Read full review
ThoughtSpot
We also explored Tableau Ask Data. Tableau is our standard for BI in our organization. We want to use the smallest amount of tools in our company to have the best adaption. ThoughSpot will fill a few gaps that we have with our current set up and will also enhance out offering for our employees in the transition of being more data driven within in near future
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Scalability
SAP
No answers on this topic
ThoughtSpot
Because it is very reliable, inside the situation, we need strong internet connection to access a lot of data but easily never had any downtime except during the upgrades
Read full review
Return on Investment
SAP
  • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
  • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
Read full review
ThoughtSpot
  • Time to market ROI is massive vs hiring the full-time dedicated team to build and maintain a frontend multi-tenant SaaS data viz product.
  • It will be interesting to see over time how the advanced features play out in terms of usability and end value, such as Natural Search, which we are very excited about, and the machine learning tools.
Read full review
ScreenShots

SAP Crystal Screenshots

Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports

ThoughtSpot Screenshots

Screenshot of ThoughtSpot home screenScreenshot of A Liveboard for drill downScreenshot of Live query, to connect to cloud data platformsScreenshot of Search to analyze and visualize dataScreenshot of A look at queries runScreenshot of Consuming insights on iOS app