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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Crystal

    Score7.1 out of 10
    N/ASAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

    $295

    per single user license

    ThoughtSpot

    Score8.4 out of 10
    N/AThoughtSpot is an Agentic Analytics Platform for enterprises where users ask data questions using natural language and get answers with AI. Code-first for data teams and code-free for business users, ThoughtSpot can handle large, complex cloud data at scale.

    $1,500

    per year (5 users)

    Pricing
    SAP CrystalThoughtSpot
    Editions & Modules
    Upgrade Version to SAP Crystal Reports 2020
    $295
    per single user license
    SAP Crystal Reports 2020 64-Bit
    $495
    per single user license
    SAP Crystal Reports 2016 32-Bit
    $495
    per single user license
    SAP Crystal Server 2020 1 NUL
    $869
    per user license + first year maintenance to be added
    SAP Crystal Server 2020 5 CAL
    $8,744
    5 concurrent users + first year maintenance to be added
    Thoughtspot Analytics - Pro
    $50
    per month (billed annually) per user (25-1000 users)
    Thoughtspot Analytics - Enterprise
    Custom
    Offerings
    Pricing Offerings
    SAP CrystalThoughtSpot
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.—
    More Pricing Information
    Community Pulse
    SAP CrystalThoughtSpot
    Considered Both Products
    SAP
    No answer on this topic
    ThoughtSpot
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    10 Answers
    86%
    Would buy again
    37 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    91%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    86%
    Happy with the feature set
    37 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    80%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    91%
    Implementation went as expected
    29 Answers
    Features
    SAP CrystalThoughtSpot
    BI Standard Reporting
    Comparison of BI Standard Reporting features of SAP Crystal and ThoughtSpot
    Feature
    SAP Crystal
    7.7
    124 Ratings
    6% below category average
    ThoughtSpot
    7.3
    89 Ratings
    11% below category average
    Pixel Perfect reports8.0113 Ratings6.021 Ratings
    Customizable dashboards6.7100 Ratings8.189 Ratings
    Report Formatting Templates8.4117 Ratings7.725 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of SAP Crystal and ThoughtSpot
    Feature
    SAP Crystal
    8.3
    136 Ratings
    4% above category average
    ThoughtSpot
    7.5
    91 Ratings
    6% below category average
    Drill-down analysis9.0117 Ratings8.390 Ratings
    Formatting capabilities8.8135 Ratings7.090 Ratings
    Integration with R or other statistical packages6.964 Ratings5.949 Ratings
    Report sharing and collaboration8.6120 Ratings8.888 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of SAP Crystal and ThoughtSpot
    Feature
    SAP Crystal
    8.7
    136 Ratings
    6% above category average
    ThoughtSpot
    8.1
    84 Ratings
    1% below category average
    Publish to Web9.191 Ratings8.155 Ratings
    Publish to PDF9.4133 Ratings8.478 Ratings
    Report Versioning7.994 Ratings7.918 Ratings
    Report Delivery Scheduling8.997 Ratings8.364 Ratings
    Delivery to Remote Servers8.454 Ratings7.935 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of SAP Crystal and ThoughtSpot
    Feature
    SAP Crystal
    7.6
    89 Ratings
    5% below category average
    ThoughtSpot
    7.2
    86 Ratings
    10% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.650 Ratings7.585 Ratings
    Location Analytics / Geographic Visualization7.576 Ratings7.079 Ratings
    Predictive Analytics7.841 Ratings7.565 Ratings
    Pattern Recognition and Data Mining00 Ratings6.913 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of SAP Crystal and ThoughtSpot
    Feature
    SAP Crystal
    8.5
    88 Ratings
    0% above category average
    ThoughtSpot
    8.1
    86 Ratings
    5% below category average
    Multi-User Support (named login)8.481 Ratings8.282 Ratings
    Role-Based Security Model8.480 Ratings7.974 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.480 Ratings7.678 Ratings
    Report-Level Access Control8.43 Ratings7.816 Ratings
    Single Sign-On (SSO)8.940 Ratings8.772 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of SAP Crystal and ThoughtSpot
    Feature
    SAP Crystal
    6.6
    65 Ratings
    16% below category average
    ThoughtSpot
    7.3
    53 Ratings
    6% below category average
    Responsive Design for Web Access6.163 Ratings7.051 Ratings
    Mobile Application5.946 Ratings6.734 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.060 Ratings6.746 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of SAP Crystal and ThoughtSpot
    Feature
    SAP Crystal
    7.8
    45 Ratings
    1% above category average
    ThoughtSpot
    7.2
    51 Ratings
    7% below category average
    REST API7.48 Ratings7.342 Ratings
    Javascript API8.437 Ratings6.835 Ratings
    iFrames7.18 Ratings8.134 Ratings
    Java API8.437 Ratings7.013 Ratings
    Themeable User Interface (UI)7.439 Ratings7.235 Ratings
    Customizable Platform (Open Source)8.433 Ratings7.115 Ratings
    Best Alternatives
    SAP CrystalThoughtSpot
    Small Businesses
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP CrystalThoughtSpot
    Likelihood to Recommend
    6.7
    (159 ratings)
    8.4
    (91 ratings)
    Likelihood to Renew
    10.0
    (19 ratings)
    10.0
    (6 ratings)
    Usability
    7.1
    (31 ratings)
    8.2
    (85 ratings)
    Availability
    8.0
    (1 ratings)
    9.0
    (3 ratings)
    Performance
    8.0
    (1 ratings)
    8.0
    (3 ratings)
    Support Rating
    8.6
    (21 ratings)
    8.0
    (4 ratings)
    In-Person Training
    10.0
    (1 ratings)
    5.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    4.0
    (1 ratings)
    Implementation Rating
    8.8
    (14 ratings)
    7.0
    (2 ratings)
    Configurability
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    Data Sharing and Collaboration
    8.8
    (124 ratings)
    7.8
    (5 ratings)
    Data Sources
    9.2
    (129 ratings)
    8.4
    (5 ratings)
    Ease of integration
    7.0
    (1 ratings)
    9.0
    (1 ratings)
    Product Scalability
    7.0
    (1 ratings)
    8.0
    (3 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    SAP CrystalThoughtSpot
    Likelihood to Recommend
    SAP
    Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
    Incentivized
    Read full review
    ThoughtSpot
    It is well suited when the same data is consumed by many different people with different analytics and visualization requirements because, if you have the data available in ThoughtSpot, every user can prepare different views. Also, it is a good reporting tool, you can get rid of slides if you have a good dashboard prepared, gaining flexibility and agility.
    Incentivized
    Read full review
    Pros
    SAP
    • Crystal Reports allows us to create a consistent template for all of our reports.
    • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
    • Crystal Reports can connect to a wide variety of data sources.
    • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
    Incentivized
    Read full review
    ThoughtSpot
    • Beautiful visualizations. The visuals are distinct, clean, and easy to discern from one another.
    • Intelligent querying functionality. When looking to manipulate the data, the search function makes it easy to manipulate the features in the data, along with aggregating them in the way you'd like.
    • Embedding! It has been a smooth process thus far for our product & technical teams to work with ThoughtSpot and bring it into our product.
    Incentivized
    Read full review
    Cons
    SAP
    • The export of reports to Excel is very cumbersome and the results are difficult to format.
    • The design of reports and the graphical features (e.g. charts) feel quite rigid.
    • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
    Incentivized
    Read full review
    ThoughtSpot
    • It would be great if ThoughtSpot can add the feature to filter by clicking on visualizations. i.e if I click on a particular data point in the chart if the full dashboard can filter just for that particular data point.
    • Color coding the heatmap with different colors like green to orange to red.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
    Read full review
    ThoughtSpot
    I give it just waiting because passport is brilliant and it has helped our organisation In advancing to the next stage in the age of AI. It has allowed or non-tech people to better service and clients in a cost-effective way. George port has allowed us to create new products for us and for our clients increasing our revenue streams and reducing clients churn
    Incentivized
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    Usability
    SAP
    Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
    Incentivized
    Read full review
    ThoughtSpot
    The rating is because of the ease of use of the interface as it has a no code interface that makes it easy to setup data pipelines without extensive programming. Cloud native integration: It integrates seamlessly with cloud based data warehouses. Automated data loading, Scalability, Cost Effective, Transformations, Data Governance and security.
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    No answers on this topic
    ThoughtSpot
    it's available unless there is a server or system update etc. sometimes the timing of this is bad (for example during a month end close)
    Incentivized
    Read full review
    Performance
    SAP
    No answers on this topic
    ThoughtSpot
    It does what it is supposed to. Would be nice to have a bit more insights
    Incentivized
    Read full review
    Support Rating
    SAP
    The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
    Incentivized
    Read full review
    ThoughtSpot
    I give it this meeting because the team is not only help able to help us in the current solutions but also amazing and taking feedback and feeding it back to their development team which includes more products and features into ThoughtSpot
    Incentivized
    Read full review
    In-Person Training
    SAP
    Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
    Incentivized
    Read full review
    ThoughtSpot
    inhouse in-person training. Took a bit to long to get the basics.
    Incentivized
    Read full review
    Online Training
    SAP
    No answers on this topic
    ThoughtSpot
    poor instructions
    Incentivized
    Read full review
    Implementation Rating
    SAP
    Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
    Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
    Incentivized
    Read full review
    ThoughtSpot
    Understand use case and model and design accordingly
    Incentivized
    Read full review
    Alternatives Considered
    SAP
    Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
    Incentivized
    Read full review
    ThoughtSpot
    We also explored Tableau Ask Data. Tableau is our standard for BI in our organization. We want to use the smallest amount of tools in our company to have the best adaption. ThoughSpot will fill a few gaps that we have with our current set up and will also enhance out offering for our employees in the transition of being more data driven within in near future
    Incentivized
    Read full review
    Scalability
    SAP
    No answers on this topic
    ThoughtSpot
    Because it is very reliable, inside the situation, we need strong internet connection to access a lot of data but easily never had any downtime except during the upgrades
    Incentivized
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    Return on Investment
    SAP
    • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
    • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
    Incentivized
    Read full review
    ThoughtSpot
    • Time to market ROI is massive vs hiring the full-time dedicated team to build and maintain a frontend multi-tenant SaaS data viz product.
    • It will be interesting to see over time how the advanced features play out in terms of usability and end value, such as Natural Search, which we are very excited about, and the machine learning tools.
    Incentivized
    Read full review
    ScreenShots

    SAP Crystal Screenshots

    Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports

    ThoughtSpot Screenshots

    Screenshot of the ThoughtSpot home screenScreenshot of SpotIQ, which offers AI-driven insightsScreenshot of the Spotter AI agent that surfaces insights through natural language queriesScreenshot of AI Assist producing SQL in real timeScreenshot of SpotIQ, which offers AI-driven insightsScreenshot of the integration with dbt models and metrics