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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Lumira Discovery

    Score8.4 out of 10
    N/ASAP Lumira Discovery is SAP’s data visualization and discovery application. It facilitates data discovery, visualization, and analysis by assisting users with creation of dashboards, infographics, presentations, data facets, tag clouds, and more.

    $185

    per user

    Yesware

    Score8.3 out of 10
    N/AYesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

    $19

    per month

    Pricing
    SAP Lumira DiscoveryYesware
    Editions & Modules
    SAP Lumira, standard edition
    $185
    per user
    Pro
    $19
    per month
    Premium
    $45
    per month
    Enterprise
    $85
    per month
    Offerings
    Pricing Offerings
    SAP Lumira DiscoveryYesware
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Annual plans save up to 23%.
    More Pricing Information
    Community Pulse
    SAP Lumira DiscoveryYesware
    Considered Both Products
    SAP
    No answer on this topic
    Vendasta
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    8 Answers
    88%
    Would buy again
    22 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    91%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    88%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    94%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    100%
    Implementation went as expected
    19 Answers
    Features
    SAP Lumira DiscoveryYesware
    BI Standard Reporting
    Comparison of BI Standard Reporting features of SAP Lumira Discovery and Yesware
    Feature
    SAP Lumira Discovery
    8.0
    97 Ratings
    2% below category average
    Yesware
    -
    Ratings
    Customizable dashboards8.097 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of SAP Lumira Discovery and Yesware
    Feature
    SAP Lumira Discovery
    7.3
    103 Ratings
    9% below category average
    Yesware
    -
    Ratings
    Drill-down analysis10.0100 Ratings00 Ratings
    Formatting capabilities7.0103 Ratings00 Ratings
    Report sharing and collaboration5.098 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of SAP Lumira Discovery and Yesware
    Feature
    SAP Lumira Discovery
    6.1
    95 Ratings
    30% below category average
    Yesware
    -
    Ratings
    Publish to Web7.082 Ratings00 Ratings
    Publish to PDF5.094 Ratings00 Ratings
    Report Delivery Scheduling6.355 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of SAP Lumira Discovery and Yesware
    Feature
    SAP Lumira Discovery
    4.3
    104 Ratings
    60% below category average
    Yesware
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)5.0102 Ratings00 Ratings
    Location Analytics / Geographic Visualization6.095 Ratings00 Ratings
    Predictive Analytics2.072 Ratings00 Ratings
    Best Alternatives
    SAP Lumira DiscoveryYesware
    Small Businesses
    Cyfe
    Score4 out of 10
    Mailtrack
    Score9.7 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Mailtrack
    Score9.7 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Lumira DiscoveryYesware
    Likelihood to Recommend
    9.0
    (105 ratings)
    9.0
    (63 ratings)
    Likelihood to Renew
    6.0
    (1 ratings)
    9.0
    (6 ratings)
    Usability
    8.0
    (15 ratings)
    9.0
    (2 ratings)
    Availability
    5.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    4.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (12 ratings)
    8.2
    (12 ratings)
    In-Person Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    4.0
    (4 ratings)
    -
    (0 ratings)
    Configurability
    4.0
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    2.0
    (83 ratings)
    -
    (0 ratings)
    Data Sources
    10.0
    (89 ratings)
    -
    (0 ratings)
    Ease of integration
    4.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    4.0
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP Lumira DiscoveryYesware
    Likelihood to Recommend
    SAP
    Infographics derived from specific data sources appears to be well suited for development using Lumira. The development of executive level dashboards was less appropriate from my perspective. The software does not provide sufficient demonstration or samples for the users to learn from in my opinion.
    Incentivized
    Read full review
    Vendasta
    It works for my company and my problems. If you need a Sales CRM you can go for higher-end products that will give you what Yesware gives along with other stuff. Wherein we had specific problems we wanted to solve. -We needed a solution for a smaller team within our bigger sales team. -We needed a solution to be easy to use point and click and did not require any setup. -We needed to have a better solution to YAMM.
    Incentivized
    Read full review
    Pros
    SAP
    • SAP has built in features you would expect from a data visualization package, like easy import from other SAP systems.
    • SAP has most of the typical charts that you would expect in order to visualize your data.
    • SAP allows you to have multiple charts on one visualization for your data.
    Incentivized
    Read full review
    Vendasta
    • Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
    • Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
    • Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.
    Incentivized
    Read full review
    Cons
    SAP
    • Even though the process of creating visualizations of data is now greatly improved, it could still be a lot better as users become accustomed to this kind of tool and bring forward edge cases the developers did not anticipate.
    • It would be awesome to have a cross platform tool that works on more than just Windows.
    • Some options for specific graphs feel limiting.
    Incentivized
    Read full review
    Vendasta
    • The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
    • Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add jeff@amazon.com to my campaign and jeff.bezos@amazon.com replies to my thread, Yesware will still send an email to jeff@amazon.com unless he is manually removed)
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    Given the scope ,maintanence , support and budget are the main drivers to deciding renewal of a software
    Incentivized
    Read full review
    Vendasta
    I like the product, but due to the limitations I don't love it. I'm curious to revisit other options, particularly in lieu of Yesware's recent price increases (although I'm on a legacy plan). Some of my challenges to be browser related (I'm on an older computer) -- I'll have to see how things go when I receive my new computer. If the glitches (especially with regard to tracking accuracy and send later feature) go away, I'd be much more inclined to renew
    Read full review
    Usability
    SAP
    SAP Lumira is very good self service analytical tool with powerful capabilities. However need to look into other SAP products in BI space, like SAP SAC. SAP Lumira is more used for custom and complex analytical need in business intelligence area. Also SAP Lumira is going out of maintenance in coming future replaced by SAP SAC.
    Incentivized
    Read full review
    Vendasta
    Yesware is easy to setup and get connected in existing systems. We were able to get started sending the day we puchased our subscription because of the addon for Gmail and easy connection to our CRM. It's also very easy to use in the day to day, kicking off campaigns and seeing their status to as about as easy as it gets. I have not concerns about usability
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    Lumira is a desktop application runs in its own JVM. It installs its own java runtime libraries to avoid any core java version conflicts. The availability of the application is completely relies on individual machine hardware configuration. On a decent desktop, it performs well and always launches in either 32 or 64 bit environment based on the hosts system's OS
    Incentivized
    Read full review
    Vendasta
    No answers on this topic
    Performance
    SAP
    The performance is linear with amount of data that is being explored. We have done some benchmarks acquiring 10million data cells without having any performance problems. We need to make proper adjustments to jvm run time properties to start with higher heap size and other parameters that optimizes the run time performance
    Incentivized
    Read full review
    Vendasta
    No answers on this topic
    Support Rating
    SAP
    It does not have many bugs or issues since not a lot of new features are being added. The customer support for SAP Lumira Discovery is good and anyone considering this as a self-service tool would be happy. It integrates well in the SAP BI suite of products and the overall experience is positive.
    Incentivized
    Read full review
    Vendasta
    Because it deserves this rating. The features and functionality provided are great. Our Sales team is very satisfied with this software as it integrates very well with our other software like Outlook, Salesforce, etc. Yesware provides great follow up with customers, which is essential for sales. Meeting scheduling is also flawless.
    Incentivized
    Read full review
    In-Person Training
    SAP
    We did not take in-person training
    Incentivized
    Read full review
    Vendasta
    No answers on this topic
    Online Training
    SAP
    Most of the user guides are pretty comprehensive and very easy to understand. The product itself is designed to be self-serve tool, did not need much of the end-user training. Most of the training we had is to how to read the data, how to explore the data, how to acquire the data etc.
    Incentivized
    Read full review
    Vendasta
    No answers on this topic
    Implementation Rating
    SAP
    Installing the desktop software on end-user machines is always challenging. The machine specifications are the biggest factor when running Lumira and be able to handle large datasets during data exploration. This often demands beefy machines at least for power-users. Although Lumira software licensing is not a big problem but managing partner's extensions and keeping track of their individual licenses may be an issue. If there is a way to bundle the more popular extensions such as vSQL or vOLAP should be bundled in core product and offer them as part of Lumira license instead of a separate license which causer operational burden.
    Incentivized
    Read full review
    Vendasta
    No answers on this topic
    Alternatives Considered
    SAP
    Even though SAP Analytics Cloud is considered to be better in aspects such as data connectivity or analytics, we decided to choose Lumira as it was easier to understand, learn and use. As our business is not really that big and does not require the inclusion of large amounts of data, Lumira was overall the safest and most comfortable option. Also, some members in our team had previous knowledge so it was easier to adapt
    Incentivized
    Read full review
    Vendasta
    All of these tools do what Yesware does, and more; but Yesware does the follow-up email portion best, in my experience. It is reasonably priced and is regularly adding new functionality to make it a sticky license for us to have. Yesware does not have predictive analytics or a particularly strong dialer solution, but it does provide team-wide and template efficacy tracking, and a basic dialer.
    Incentivized
    Read full review
    Scalability
    SAP
    Enterprise wide implementation is a challenge with data security and trustedness. No easy installation can be done across the enterprise. no upgrade paths also available from SAP. They have so much of experience with desktop implementation, there it could be a controlled environment with a capital budget. These may be resolved in the upcoming releases
    Incentivized
    Read full review
    Vendasta
    No answers on this topic
    Return on Investment
    SAP
    • We could obtain original data from vast and detailed corporate and personal data sources.
    • We could share visual analysis results with stakeholders via the cloud, and it could also be viewed on a tablet.
    • It is very flexible and accurate to use. It can be used for forecasting sales, resource planning, and scheduling.
    Read full review
    Vendasta
    • I think net positive ROI from generating meetings that lead to closed deals. Ultimately very difficult to quantify the ROI since it is essentially automating a lot of the manual prospecting done by BDRs/AEs - so ROI is likely higher than just that quantifiable number around deals closed.
    Incentivized
    Read full review
    ScreenShots

    SAP Lumira Discovery Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Yesware Screenshots

    Screenshot of CampaignsScreenshot of Email Templates