SAP Lumira Still Not Ready for Primetime
February 23, 2018

SAP Lumira Still Not Ready for Primetime

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SAP Lumira

In our MIS program, students use a number of tools to learn about enterprise systems, ERP, Data Warehouses, and analytics. The student use at least three Data visualization programs so they can compare and judge which one they like and why. They start with Lumira and other SAP programs like BeX and WebI. These are cumbersome to use and not as fully developed as other software/systems they will use. They run their businesses using SAP software and then extract the data to visualize it, from procurement to inventory to sell to financial statement data.
  • SAP has built in features you would expect from a data visualization package, like easy import from other SAP systems.
  • SAP has most of the typical charts that you would expect in order to visualize your data.
  • SAP allows you to have multiple charts on one visualization for your data.
  • SAP is not as intuitive as other visualization software and you have to find an expert to show you how to do some of the simplest things.
  • SAP is still working on the package so it is in constant change, and it makes 'learning' the software more difficult than it needs to be.
  • SAP keeps renaming, re-merging, un-merging its systems so the 'Roadmap' they are so famous for is only valid for about 6 months!
Lumira is the worst. If you are a total SAP shop you might prefer to use WebI, BeX, or even Crystal Reports/Dashboards before making the leap into Lumira. If you have the option and are already a MS 365 user, download PowerBI, it is cheaper, easier and more powerful.
It works well with SAP systems, and excel .csv files. Most others it takes much more of an effort to get them into the system.
Again, if everyone has the same SAP setup than you can share and work together on visualizations, if you are trying to merge data from many different systems, Lumira is not the tool of choice. Who's not merging data from many systems though?
It is suited for an organization that is totally invested in SAP already and does not want to spend more money for a visualization system that will more meet their needs. A complete SAP shop would be the only time I would recommend it.

SAP Lumira Discovery Feature Ratings

Customizable dashboards
3
Drill-down analysis
2
Formatting capabilities
1
Report sharing and collaboration
2
Publish to Web
2
Publish to PDF
1
Report Delivery Scheduling
2
Pre-built visualization formats (heatmaps, scatter plots etc.)
3
Location Analytics / Geographic Visualization
2
Predictive Analytics
1

Using SAP Lumira

The come from all backgrounds of the business, accounting, finance, marketing, supply chain, management, IT.
3 - Lots and lots of trouble ticket, FAQs, and direct interventions with users who are completely lost trying to do the simplest of tasks. Even the users are savvy enough from using other systems to realize this tool is more difficult than it needs to be.
  • They need to integrate it better with some non-SAP systems as any organization of a decent size will have non-sap systems that are not going to go into the SAP ERP, Database, or Data Warehouse.
  • They need to have better story boarding or story telling features like their competition has.
  • Using it to see the basic descriptive analytics of what has been going on in the business, no matter the functional area in the past 24-36 months.
  • Using it to preform the basic diagnostic analytics to try and determine why the data in the business is the way it, trying to determine the root cause for declines, or slow downs, etc..
  • Trying to integrate it with Predictive Analytics so we can try to see what will happen in the future, now what happened in the past.

Using SAP Lumira

SAP does a lot of usability testing, but it seems like no one is really listening to those sessions. The product engineers don't think much of their users, even the ones who volunteer for their usability testing as none of the major headaches that are pointed out don't seem to ever be addressed.
ProsCons
None
Do not like to use
Unnecessarily complex
Difficult to use
Requires technical support
Not well integrated
Inconsistent
Slow to learn
Cumbersome
Feel nervous using
Lots to learn
  • The simplest of charts are pretty easy to use, once you get the data into it and in the right format.
  • The default colors are pretty easy to use.
  • The default fonts are pretty easy to use.
  • Trying to wrangle the data into the system so it is in the right format to get the most from your visualizations is hard and cumbersome.
  • Trying to use color pallets and custom color schemes not already defaulted in the system is better now, but in earlier versions were frustrating.
  • Trying to integrate with Predicitve Analytics, the next logical step after creating visualizations is not simple.
Not Sure - Have not even tried it, as the desktop is hard enough to use, I can only imagine how bad the scaled back mobile version would be considering the desktop or cloud versions are already pretty scaled back from the competition.