What users are saying about
18 Ratings
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294 Ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Workplace from Meta

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
294 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

Ruum by SAP

Ruum [by SAP] is well-suited for the task creation and assignment with the responsible persons for the follow-ups and collaboration, which can be used for both internal or external projects. Ruum [by SAP] can also be used for internal tasks, milestones, project and workflow management and team management functionalities respectively. Ruum [by SAP] may not be well suited for those who want to use the CRM tools for the related marketing activities management in [a] particular situation.
Ye Yint Moe | TrustRadius Reviewer

Workplace from Meta

Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement- recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place.Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications- instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Ruum by SAP
9.5
Workplace from Meta
Task Management
Ruum by SAP
10.0
Workplace from Meta
Gantt Charts
Ruum by SAP
9.0
Workplace from Meta
Scheduling
Ruum by SAP
10.0
Workplace from Meta
Workflow Automation
Ruum by SAP
9.3
Workplace from Meta
Mobile Access
Ruum by SAP
9.5
Workplace from Meta
Search
Ruum by SAP
9.3
Workplace from Meta
Visual planning tools
Ruum by SAP
9.0
Workplace from Meta

Communication

Ruum by SAP
9.1
Workplace from Meta
Chat
Ruum by SAP
9.3
Workplace from Meta
Notifications
Ruum by SAP
9.0
Workplace from Meta
Discussions
Ruum by SAP
9.0
Workplace from Meta
Surveys
Ruum by SAP
9.0
Workplace from Meta
Internal knowledgebase
Ruum by SAP
8.7
Workplace from Meta
Integrates with GoToMeeting
Ruum by SAP
9.5
Workplace from Meta
Integrates with Gmail and Google Hangouts
Ruum by SAP
9.5
Workplace from Meta
Integrates with Outlook
Ruum by SAP
9.0
Workplace from Meta

File Sharing & Management

Ruum by SAP
8.9
Workplace from Meta
Versioning
Ruum by SAP
9.0
Workplace from Meta
Video files
Ruum by SAP
8.3
Workplace from Meta
Audio files
Ruum by SAP
9.0
Workplace from Meta
Document collaboration
Ruum by SAP
9.0
Workplace from Meta
Access control
Ruum by SAP
9.0
Workplace from Meta
Advanced security features
Ruum by SAP
8.7
Workplace from Meta
Integrates with Google Drive
Ruum by SAP
9.5
Workplace from Meta
Device sync
Ruum by SAP
8.7
Workplace from Meta

Pros

Ruum by SAP

  • Ruum by SAP has feedback management, which is efficiently working.
  • Campaign management is also fostered by Ruum by SAP.
  • Email facilitation and management has been also improved by Ruum by SAP.
  • Service automation has been directed by Ruum by SAP.
Faith Kayne | TrustRadius Reviewer

Workplace from Meta

  • Bring groups of people together to share info, stories, updates, etc.
  • The chat app is pretty decent.
  • Workplace Live is a good large-group meeting broadcast platform.
  • It's pretty intuitive to use for anyone who's used Facebook.
  • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
  • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
  • It has search capabilities for finding old information.
  • It's available for both desktop/laptop and mobile devices.
  • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
  • Workplace Chat has the ability to set it to Do Not Disturb.
  • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
  • You can use Markdown to format your text
Laura Gillenwater | TrustRadius Reviewer

Cons

Ruum by SAP

  • Budget, predicting, and forecasting are a miss in Ruum by SAP.
  • No CRM from Ruum by SAP.
  • Billing and invoicing are not found in this program.
Kartah Bromma | TrustRadius Reviewer

Workplace from Meta

  • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
  • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
  • An admin control dashboard would be really effective and even more so with more users on the platform.
David Faustina | TrustRadius Reviewer

Usability

Ruum by SAP

No score
No answers yet
No answers on this topic

Workplace from Meta

Workplace from Meta 5.5
Based on 2 answers
Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
Anonymous | TrustRadius Reviewer

Support Rating

Ruum by SAP

No score
No answers yet
No answers on this topic

Workplace from Meta

Workplace from Meta 8.4
Based on 46 answers
Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
Rahul Kumar | TrustRadius Reviewer

Alternatives Considered

Ruum by SAP

Ruum [by SAP] is an easy-to-use project and workflow management tool for the organization's internal use on the project tracking and managing [of] client-related projects, which also benefits team assignment and collaboration. [It also] shares the project milestones with the external clients for the particular project status records, [as such], I would like to [recommend] Ruum by SAP as an internal workflow management solution for better productivity and work efficiency.
Ye Yint Moe | TrustRadius Reviewer

Workplace from Meta

Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
Adam Montgomery | TrustRadius Reviewer

Return on Investment

Ruum by SAP

  • Through proper project planning, minimal finances are used.
  • The many marketing options increases the number of clients we serve.
  • Process automation decreases the task force, hence, labor costs decreases.
Faith Kayne | TrustRadius Reviewer

Workplace from Meta

  • We can meet the project times, that with the communication in real time.
  • We provide solutions to our suppliers in a reliable and efficient manner.
  • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
Marlon Seijas | TrustRadius Reviewer

Screenshots

Pricing Details

Ruum by SAP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ruum by SAP Editions & Modules

Additional Pricing Details

Workplace from Meta

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Workplace from Meta Editions & Modules

Edition
Workplace Core$4.001
Enterprise Live$2.001
Enhanced Admin & Support$2.001
  1. per month per user
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Ruum by SAP
9.7
Workplace from Meta
7.8

Usability

Ruum by SAP
Workplace from Meta
5.5

Support Rating

Ruum by SAP
Workplace from Meta
8.4

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