SAP Sales Cloud vs. Talisma Social CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Sales Cloud
Score 8.4 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Talisma Social CRM
Score 3.4 out of 10
N/A
Talisma Social CRM is a customer relationship management (CRM) software with features such as customer retention, targeted marketing campaigns, and social media monitoring and listening.N/A
Pricing
SAP Sales CloudTalisma Social CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP Sales CloudTalisma Social CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Sales CloudTalisma Social CRM
Features
SAP Sales CloudTalisma Social CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP Sales Cloud
8.2
129 Ratings
6% above category average
Talisma Social CRM
5.6
1 Ratings
32% below category average
Customer data management / contact management8.3125 Ratings8.01 Ratings
Workflow management8.3126 Ratings6.01 Ratings
Territory management7.8112 Ratings6.01 Ratings
Opportunity management8.4123 Ratings4.01 Ratings
Integration with email client (e.g., Outlook or Gmail)7.9118 Ratings3.01 Ratings
Contract management8.1119 Ratings4.01 Ratings
Quote & order management8.4117 Ratings5.01 Ratings
Interaction tracking8.3118 Ratings9.01 Ratings
Channel / partner relationship management8.1118 Ratings5.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP Sales Cloud
8.2
111 Ratings
7% above category average
Talisma Social CRM
4.7
1 Ratings
48% below category average
Case management8.0106 Ratings3.01 Ratings
Call center management8.598 Ratings5.01 Ratings
Help desk management8.2101 Ratings6.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP Sales Cloud
8.0
115 Ratings
4% above category average
Talisma Social CRM
4.0
1 Ratings
63% below category average
Lead management7.9114 Ratings5.01 Ratings
Email marketing8.1100 Ratings3.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP Sales Cloud
8.0
124 Ratings
5% above category average
Talisma Social CRM
6.0
1 Ratings
24% below category average
Task management7.9119 Ratings7.01 Ratings
Billing and invoicing management7.9101 Ratings4.01 Ratings
Reporting8.1114 Ratings7.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP Sales Cloud
8.2
123 Ratings
8% above category average
Talisma Social CRM
5.7
1 Ratings
28% below category average
Forecasting8.2114 Ratings5.01 Ratings
Pipeline visualization8.3115 Ratings3.01 Ratings
Customizable reports8.0119 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Sales Cloud
7.9
120 Ratings
3% above category average
Talisma Social CRM
6.3
1 Ratings
19% below category average
Custom fields7.9120 Ratings9.01 Ratings
Custom objects7.8115 Ratings8.01 Ratings
Scripting environment8.2100 Ratings3.01 Ratings
API for custom integration7.6107 Ratings5.01 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Sales Cloud
8.9
123 Ratings
6% above category average
Talisma Social CRM
5.5
1 Ratings
41% below category average
Single sign-on capability9.0117 Ratings2.01 Ratings
Role-based user permissions8.8117 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP Sales Cloud
8.5
87 Ratings
14% above category average
Talisma Social CRM
4.0
1 Ratings
60% below category average
Social data8.687 Ratings5.01 Ratings
Social engagement8.485 Ratings3.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP Sales Cloud
8.1
103 Ratings
9% above category average
Talisma Social CRM
3.5
1 Ratings
72% below category average
Marketing automation8.099 Ratings4.01 Ratings
Compensation management8.185 Ratings3.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP Sales Cloud
8.1
106 Ratings
7% above category average
Talisma Social CRM
4.0
1 Ratings
61% below category average
Mobile access8.1106 Ratings4.01 Ratings
Best Alternatives
SAP Sales CloudTalisma Social CRM
Small Businesses
Salesmate
Salesmate
Score 9.9 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Sales CloudTalisma Social CRM
Likelihood to Recommend
8.2
(138 ratings)
4.0
(1 ratings)
Likelihood to Renew
7.1
(9 ratings)
-
(0 ratings)
Usability
7.0
(9 ratings)
-
(0 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
7.0
(12 ratings)
-
(0 ratings)
Online Training
9.1
(3 ratings)
-
(0 ratings)
Implementation Rating
7.9
(3 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.4
(99 ratings)
-
(0 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
SAP Sales CloudTalisma Social CRM
Likelihood to Recommend
SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
Read full review
Talisma Corporation
If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
Read full review
Pros
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Talisma Corporation
  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Read full review
Cons
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
Read full review
Talisma Corporation
  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
Read full review
Likelihood to Renew
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
Read full review
Talisma Corporation
No answers on this topic
Usability
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Talisma Corporation
No answers on this topic
Reliability and Availability
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Talisma Corporation
No answers on this topic
Support Rating
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
Read full review
Talisma Corporation
No answers on this topic
Online Training
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Read full review
Talisma Corporation
No answers on this topic
Implementation Rating
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
Read full review
Talisma Corporation
No answers on this topic
Alternatives Considered
SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
Read full review
Talisma Corporation
Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
Read full review
Scalability
SAP
SAP Sales Cloud scalability and flexibility are highly beneficial to our global operations; we can easily manage additional languages, regions, and currencies.......... with great simplicity, we can manage a high volume of data(of sales, customers....)and perfectly handle increased data loads and transactions. It becomes much easier to maintain performance effectively. SAP Sales Cloud gives us options to add and modify features as per our needs for ease of adapting to our daily growing business and changing situations.
Read full review
Talisma Corporation
No answers on this topic
Return on Investment
SAP
  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
Read full review
Talisma Corporation
  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
Read full review
ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization