SAP SuccessFactors HCM vs. Zywave Client Cloud - Education & Training

Suited for centralised global operations to provide a consistent process framework. User experience support with the integration of AI, Assisted Learning and embedded Service Centre. It more suited for a larger business with people with the necessary technical skills to administer it. It has some great integration capabilities and new enhancements taking place on a regular basis. Initial setup is significant and may be a challenge without the resources in skills, time and cost to put in place.

Incentivized

We have multiple locations across multiple states. Training in person is sometimes impossible. I like that you can assign training that employees can complete at their leisure, and you can track where they are with their tasks.

Incentivized

• The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
• Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
• Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.

Incentivized

• Can easily be over complicated and not intuitive (probably user error due to too much bespoke processing allowed at implementation)
• Reporting. Some of the basic stuff is good as is advanced analytics. Stories takes too long to load, tiles are not usable. Better automated reporting without going through an API build in IT
• No visibility of the proper field names in SF. In ERP you could press F1 and see the proper field name which helped in problem solving

Incentivized

• I wish it would alert you via email when someone hasn't completed an assigned training.

Incentivized

We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved

Incentivized

1. User training is required to be acquainted with the technology, but better output is achieved while automating most tasks. 2. Data-driven decision making in terms of performance, hiring, review, and compensation. 3. Better scale-based talent search from the talent pool. 4. better integration performance with SAP products like SAP MM, SAP FICO, SAP Sales, SAP SD, etc.

Incentivized

Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.

Incentivized

The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.

Incentivized

SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.

Incentivized

The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS

Incentivized

We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.

Incentivized

As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.

Incentivized

SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.

Incentivized

Not applicable.

Incentivized

The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.

Incentivized

We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.

Incentivized

• Definitely SAP SuccessFactors helps in delivering a superior employee experience as it gives the employee control over the relevant information required
• It solves the purpose of dealing with employee related activities with the help of technology which otherwise would require investment of manpower and time cost
• Unified view of SAP SuccessFactors on a mobile app give an employee the flexibility to manage things on the go

Incentivized

• Positive as I can train people remotely and save on business travel.

Incentivized