What users are saying about
57 Ratings
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Top Rated
292 Ratings
57 Ratings
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Score 8.3 out of 100

WatchGuard AuthPoint

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Top Rated
292 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Feature Set Ratings

    Identity Management

    8.7

    SecurID

    87%

    WatchGuard AuthPoint

    Feature Set Not Supported
    N/A
    SecurID ranks higher in 7/7 features

    ID-Management Access Control

    8.7
    87%
    4 Ratings
    N/A
    0 Ratings

    ID Management Single-Sign On (SSO)

    8.7
    87%
    4 Ratings
    N/A
    0 Ratings

    Multi-Factor Authentication

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Password Management

    8.7
    87%
    4 Ratings
    N/A
    0 Ratings

    Account Provisioning and De-provisioning

    8.3
    83%
    4 Ratings
    N/A
    0 Ratings

    ID Management Workflow Automation

    8.7
    87%
    4 Ratings
    N/A
    0 Ratings

    ID Risk Management

    8.7
    87%
    4 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • SecurID is rated higher in 1 area: Usability
    • WatchGuard AuthPoint is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

    Likelihood to Recommend

    8.3

    SecurID

    83%
    21 Ratings
    9.0

    WatchGuard AuthPoint

    90%
    174 Ratings

    Likelihood to Renew

    8.0

    SecurID

    80%
    1 Rating
    8.9

    WatchGuard AuthPoint

    89%
    17 Ratings

    Usability

    9.0

    SecurID

    90%
    1 Rating
    8.6

    WatchGuard AuthPoint

    86%
    25 Ratings

    Availability

    SecurID

    N/A
    0 Ratings
    7.9

    WatchGuard AuthPoint

    79%
    3 Ratings

    Performance

    SecurID

    N/A
    0 Ratings
    8.0

    WatchGuard AuthPoint

    80%
    3 Ratings

    Support Rating

    8.0

    SecurID

    80%
    2 Ratings
    9.4

    WatchGuard AuthPoint

    94%
    67 Ratings

    In-Person Training

    SecurID

    N/A
    0 Ratings
    6.4

    WatchGuard AuthPoint

    64%
    1 Rating

    Online Training

    SecurID

    N/A
    0 Ratings
    8.5

    WatchGuard AuthPoint

    85%
    2 Ratings

    Implementation Rating

    SecurID

    N/A
    0 Ratings
    8.9

    WatchGuard AuthPoint

    89%
    12 Ratings

    Configurability

    SecurID

    N/A
    0 Ratings
    6.6

    WatchGuard AuthPoint

    66%
    2 Ratings

    Ease of integration

    SecurID

    N/A
    0 Ratings
    8.2

    WatchGuard AuthPoint

    82%
    2 Ratings

    Product Scalability

    SecurID

    N/A
    0 Ratings
    8.1

    WatchGuard AuthPoint

    81%
    3 Ratings

    Vendor post-sale

    SecurID

    N/A
    0 Ratings
    9.5

    WatchGuard AuthPoint

    95%
    3 Ratings

    Vendor pre-sale

    SecurID

    N/A
    0 Ratings
    9.5

    WatchGuard AuthPoint

    95%
    3 Ratings

    Likelihood to Recommend

    RSA Security

    Easy to implement and support. Flexible platforms and user-friendly interface. Not a lot of customization is available to customers and response time of support could be better. There are now competing products that utilize new features like facial recognition. Using camera and fingerprint sensors are becoming standard in smartphones so RSA SecureID should offer those as options.
    Read full review

    WatchGuard Technologies

    WatchGuard Authpoint is well-suited for existing WatchGuard users and those heavily dependent on VPN connection. The app is easy to use and set up on iPhone and Android devices. We use a Firebox M370 and have had zero issues in the deployment or the daily use of WatchGuard AuthPoint. Everything works well and we have had zero issues after initial implementation.
    Read full review

    Pros

    RSA Security

    • RSA Authentication Manager is easy to deploy and configure.
    • It is a scalable solution meant for a large enterprise.
    • Some of the key features of RSA Authentication Manager where it particularly does well are provisioning, mapping, and logging.
    • It has a very nice console with good administrative and troubleshooting options.
    • Reliable security for VPN, applications, and wifi.
    Read full review

    WatchGuard Technologies

    • The Authpoint Cloud portal is easy to use and navigate
    • It integrates well with the Firebox and gateway
    • Promptly sends 2FA request onto the user devices
    • Its very easy to re-activate token on a new device if the device is lost or stolen
    • Troubleshooting logs are available to figure out whats wrong if a user cannot authenticate
    Read full review

    Cons

    RSA Security

    • Slow to provide updates to latest operating system versions.
    • While the GUI is clean and easy to use, it does look very dated.
    • There is not an option for a temporary code to log in. It would be nice for situations where you are at a remote site but don't have your device (laptop, phone, etc.) with you, as well as other situations.
    Read full review

    WatchGuard Technologies

    • While the set up was easy to do the instructions could use a little more details.
    • It would be useful to be able to tell how many users are at the firewall level instead of going out to the cloud to look for it.
    Read full review

    Pricing Details

    SecurID

    Starting Price

    $2 per month per user

    Editions & Modules

    SecurID editions and modules pricing
    EditionModules
    Cloud$21
    Cloud Plus$42
    Cloud Premier$63

    Footnotes

    1. per year per user
    2. per year per user
    3. per year per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    WatchGuard AuthPoint

    Starting Price

    Editions & Modules

    WatchGuard AuthPoint editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      RSA Security

      Long story short, does the job. Can use company credentials to setup and access the account for SecurID. Easy to setup and implement. Doesn't have a high learning curve.
      Read full review

      WatchGuard Technologies

      Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
      Read full review

      Usability

      RSA Security

      Using it very frequently, it's important that its straight forward and I do not have to go through unnecessary hoops to achieve something seemingly simple. Can setup using the company credentials and do not have to setup up a separate account. Setup was fast and easy. GUI is very straight forward and quick.
      Read full review

      WatchGuard Technologies

      After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
      Read full review

      Reliability and Availability

      RSA Security

      No answers on this topic

      WatchGuard Technologies

      It failed a couple of times for a period of an hour or so, where systems were down.
      Read full review

      Performance

      RSA Security

      No answers on this topic

      WatchGuard Technologies

      No apparent problem besides a couple of times that systems weren't working
      Read full review

      Support Rating

      RSA Security

      Their support for onboarding and set-up is quite good. The only issues we tend to have are obtaining new user devices. These need to be planned ahead of time.
      Read full review

      WatchGuard Technologies

      WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
      Read full review

      In-Person Training

      RSA Security

      No answers on this topic

      WatchGuard Technologies

      It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
      Read full review

      Online Training

      RSA Security

      No answers on this topic

      WatchGuard Technologies

      We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
      Read full review

      Implementation Rating

      RSA Security

      No answers on this topic

      WatchGuard Technologies

      the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
      Read full review

      Alternatives Considered

      RSA Security

      Overall MS AAD is good but we have had a few too many reliability issues with the product that have lead to enterprise authentication outages over the last year. The Senior executives have a preference on Securid to be more reliable than MS AAD. SecurID does a better job in Integration for legacy on-premise applications for instance.
      Read full review

      WatchGuard Technologies

      We use DUO Mobile for our other MFA (i.e., Remote Desktop for Windows.) WatchGuard offers instructions on how to set up MFA with DUO, however, the WatchGuard AuthPoint setup was much simpler, so we opted to go that route. We are planning on looking into switching everything to WatchGuard AuthPoint, however, it's not a high priority at this time.
      Read full review

      Scalability

      RSA Security

      No answers on this topic

      WatchGuard Technologies

      We are a medium-sized company. We don't need rapid scaling.
      Read full review

      Return on Investment

      RSA Security

      • Implementing RSA SecurID has allowed us to help our clients understand we are committed to compliance.
      • Implementing RSA SedcurID has, however, negatively impacted employee productivity. Employees need to be aware of the additional steps they need to take to authenticate to a protected system.
      • RSA SecurID has helped us with our compliance audits.
      Read full review

      WatchGuard Technologies

      • Integration with current Azure AD and LDAP is important as it saves the users from creating a new account and password to remember for yet another website/product.
      • The cost of a user license is nothing compared to the cost of data loss or a company network breach. It secures our devices and data in cases of theft or breaches. Theft of a device, data, or even worse a breach would cost the company thousands to millions of dollars.
      • A negative impact is that the users lose about 10-30 seconds with every login or unlock of their computer. However, this is necessary for MFA security.
      Read full review

      Screenshots

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