What users are saying about
53 Ratings
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Top Rated
186 Ratings
53 Ratings
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Score 8.1 out of 100

WatchGuard AuthPoint

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Top Rated
186 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

SecurID

Easy to implement and support. Flexible platforms and user-friendly interface. Not a lot of customization is available to customers and response time of support could be better. There are now competing products that utilize new features like facial recognition. Using camera and fingerprint sensors are becoming standard in smartphones so RSA SecureID should offer those as options.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

Watchguard AuthPoint works well for securing VPN on Watchguard firewalls and windows computers. It works well on any SAML authentication as well as M365. It doesn’t work well with the Microsoft Exchange server 2013. I wanted to set this up on an exchange server but you need a bigger firewall to act as a reverse proxy for that scenario. I would say it’s less appropriate
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

SecurID
8.4
WatchGuard AuthPoint
ID-Management Access Control
SecurID
7.0
WatchGuard AuthPoint
ID Management Single-Sign On (SSO)
SecurID
9.0
WatchGuard AuthPoint
Multi-Factor Authentication
SecurID
10.0
WatchGuard AuthPoint
Password Management
SecurID
9.0
WatchGuard AuthPoint
Account Provisioning and De-provisioning
SecurID
8.0
WatchGuard AuthPoint
ID Management Workflow Automation
SecurID
8.0
WatchGuard AuthPoint
ID Risk Management
SecurID
8.0
WatchGuard AuthPoint

Pros

SecurID

  • RSA Authentication Manager is easy to deploy and configure.
  • It is a scalable solution meant for a large enterprise.
  • Some of the key features of RSA Authentication Manager where it particularly does well are provisioning, mapping, and logging.
  • It has a very nice console with good administrative and troubleshooting options.
  • Reliable security for VPN, applications, and wifi.
Ayub Khan | TrustRadius Reviewer

WatchGuard AuthPoint

  • Ease of use, the mobile app is very ease to use once set up.
  • For companies that may have employees that are not comfortable using their personal smart phone for this MFA service, WatchGuard offers a hardware token solution. It's like a mini stop watch keychain that allows the MFA service to function without a smart phone.
  • Setting up new MFA accounts is ease, you can simply scan a QR code or do a quick manual setup.
Ryan Chester | TrustRadius Reviewer

Cons

SecurID

  • The Android application cannot be easily returned to the original code (if you chose to move to the next code).
  • If misconfigured, it can lock an administrator out of a server.
  • The look and feel of the RSA control center status bar application have a dated feel.
Joel Sprague, CCIE | TrustRadius Reviewer

WatchGuard AuthPoint

  • Remove the use of Java. I didn't like the dependence and it caused problems early on prior to me realizing what was happening.
  • The addition of "operators" could be streamlined. I should be able to easily select an existing AuthPoint user to be added as an operator (i.e., one of my IT staff).
  • The timeout graphic/visualization on the mobile app sometimes confuses users who think that something is wrong even after approving the notification.
Dave Brown | TrustRadius Reviewer

Likelihood to Renew

SecurID

SecurID 8.0
Based on 1 answer
Long story short, does the job. Can use company credentials to setup and access the account for SecurID. Easy to setup and implement. Doesn't have a high learning curve.
Vishwanath Raman | TrustRadius Reviewer

WatchGuard AuthPoint

WatchGuard AuthPoint 8.9
Based on 7 answers
We can no longer imagine working without AuthPoint.
It is simple and with push tokens much easier than rsa and other products on the market. It is very secure and gives us good installation options.
Oliver Mark | TrustRadius Reviewer

Usability

SecurID

SecurID 9.0
Based on 1 answer
Using it very frequently, it's important that its straight forward and I do not have to go through unnecessary hoops to achieve something seemingly simple. Can setup using the company credentials and do not have to setup up a separate account. Setup was fast and easy. GUI is very straight forward and quick.
Vishwanath Raman | TrustRadius Reviewer

WatchGuard AuthPoint

WatchGuard AuthPoint 8.2
Based on 21 answers
WatchGuard AuthPoint is very user friendly, with minimal interaction needed to both set it up, and to maintain it's continued use. The log in interface is easily understood, with clear and easily understood icons to allow for different methods of authentication. The WatchGuard team is constantly improving their Login app, which is constantly improving the user interface, allowing for a smoother and quicker login process.
Anonymous | TrustRadius Reviewer

Reliability and Availability

SecurID

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 7.8
Based on 3 answers
It failed a couple of times for a period of an hour or so, where systems were down.
Anonymous | TrustRadius Reviewer

Performance

SecurID

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.0
Based on 3 answers
No apparent problem besides a couple of times that systems weren't working
Anonymous | TrustRadius Reviewer

Support Rating

SecurID

SecurID 8.0
Based on 2 answers
Their support for onboarding and set-up is quite good. The only issues we tend to have are obtaining new user devices. These need to be planned ahead of time.
TJ Hurt | TrustRadius Reviewer

WatchGuard AuthPoint

WatchGuard AuthPoint 9.1
Based on 49 answers
In the case that support from WatchGuard is required, whether it be deploying to a bespoke application or product, or maintaining an existing product - WatchGuard support is fast and efficient. From logging the ticket (which is easy AND comprehensive) to getting it resolved, WatchGuard makes it easy allowing you to select how and when you want to be contacted.
Anonymous | TrustRadius Reviewer

In-Person Training

SecurID

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 6.4
Based on 1 answer
It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
Anonymous | TrustRadius Reviewer

Online Training

SecurID

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.5
Based on 2 answers
We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
Anonymous | TrustRadius Reviewer

Implementation Rating

SecurID

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.7
Based on 7 answers
Send out an email beforehand to the users to make sure they know that there will be an email and what app to get installed on their phones
Mike Smith | TrustRadius Reviewer

Alternatives Considered

SecurID

And also Google Authenticator that TrustRadius does not have on their database. Both are good but not excellent. SecureID felt like the best option because it is solid and has proven to be the best option for more than 20 years. The other options were confusing and offer things that we don't need.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

WatchGuard AuthPoint has similar or more features than both Duo and Microsoft 365 Azure MFA. Its setup guides are much more fleshed out than Microsoft's and it is priced lower than both options. As long as your options for the 3 years licensing.
Anonymous | TrustRadius Reviewer

Scalability

SecurID

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.1
Based on 3 answers
We are a medium-sized company. We don't need rapid scaling.
Anonymous | TrustRadius Reviewer

Return on Investment

SecurID

  • Implementing RSA SecurID has allowed us to help our clients understand we are committed to compliance.
  • Implementing RSA SedcurID has, however, negatively impacted employee productivity. Employees need to be aware of the additional steps they need to take to authenticate to a protected system.
  • RSA SecurID has helped us with our compliance audits.
Brandon Holbrook | TrustRadius Reviewer

WatchGuard AuthPoint

  • We believe the previous reporting and monitoring solutions took up significantly more time prior to AuthPoint.
  • The time to activate for new staff is very quick and simple so no extensive training is required.
  • It has opened up a cost-effective way to facilitate access to systems, which may previously have been out of budget for clients.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

SecurID

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WatchGuard AuthPoint

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SecurID
8.6
WatchGuard AuthPoint
8.3

Likelihood to Renew

SecurID
8.0
WatchGuard AuthPoint
8.9

Usability

SecurID
9.0
WatchGuard AuthPoint
8.2

Reliability and Availability

SecurID
WatchGuard AuthPoint
7.8

Performance

SecurID
WatchGuard AuthPoint
8.0

Support Rating

SecurID
8.0
WatchGuard AuthPoint
9.1

In-Person Training

SecurID
WatchGuard AuthPoint
6.4

Online Training

SecurID
WatchGuard AuthPoint
8.5

Implementation Rating

SecurID
WatchGuard AuthPoint
8.7

Scalability

SecurID
WatchGuard AuthPoint
8.1

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