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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sendible

    Score7.2 out of 10
    N/ASendible is a social media marketing platform that allows users to engage with their audience and track results across multiple social media channels at any time.

    $29

    per month 1 user and 6 profiles

    Shoutlet (Discontinued)

    Score2 out of 10
    N/AShoutlet is a cloud-based social relationship platform that enables marketers to publish, engage and measure social marketing campaigns and activities on social media platforms such as Facebook, Twitter, LinkedIn, Foursquare, Google+, and YouTube. The product’s focus is on quantifying return on social, integrating social data into business and scaling social across the enterprise. Features include tools for social CRM, creative design, social listening, ads, workflow management, contest design…N/A

    SocialPilot

    Score8.8 out of 10
    N/ASocialPilot, a group.one solution (acquired 2025) offers a centralized platform for managing different social media channels and publishing across the channels simultaneously.

    $30

    per month

    Pricing
    SendibleShoutlet (Discontinued)SocialPilot
    Editions & Modules
    Creator
    $29
    per month 1 user and 6 profiles
    Traction
    $89
    per month 4 users and 24 profiles
    Scale
    $199
    per month 7 users and 49 profiles
    Advanced
    $299
    per month 20 users and 100 profiles
    Enterprise
    $750
    per month 80 users and 400 profiles
    No answers on this topic
    Essentials
    $30.00
    per month 1 user 7 profiles
    Standard
    $50.00
    per month 3 users and 15 profiles
    Premium
    $100.00
    per month 6 users and 25 profiles
    Ultimate
    $200
    per month unlimited users and 50 profiles
    Enterprise
    Contact Sales
    unlimited users and profiles
    Offerings
    Pricing Offerings
    SendibleShoutlet (Discontinued)SocialPilot
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details15% discount if paying annually. 15% monthly discount or 25% annual discount offered to non-profits.A discount is offered for annual billing. Additional users cost $5/user and additional profiles cost $4/profile.
    More Pricing Information
    Community Pulse
    SendibleShoutlet (Discontinued)SocialPilot
    Considered Multiple Products
    Sendible
    No answer on this topic
    Khoros (Formerly Spredfast + Lithium)
    No answer on this topic
    group.one
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    No answers on this topic
    Features
    SendibleShoutlet (Discontinued)SocialPilot
    Listening/monitoring
    Comparison of Listening/monitoring features of Sendible and Shoutlet (Discontinued) and SocialPilot
    Feature
    Sendible
    6.4
    9 Ratings
    18% below category average
    Shoutlet (Discontinued)
    8.0
    1 Ratings
    4% above category average
    SocialPilot
    -
    Ratings
    Boolean keyword searches6.06 Ratings00 Ratings00 Ratings
    Filtering out noise/spam6.05 Ratings8.01 Ratings00 Ratings
    Sentiment analysis6.56 Ratings00 Ratings00 Ratings
    Broad channel coverage7.08 Ratings00 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Sendible and Shoutlet (Discontinued) and SocialPilot
    Feature
    Sendible
    8.3
    15 Ratings
    2% above category average
    Shoutlet (Discontinued)
    8.3
    1 Ratings
    2% above category average
    SocialPilot
    8.0
    4 Ratings
    2% below category average
    Content planning and scheduling10.015 Ratings8.01 Ratings9.04 Ratings
    Audience targeting7.013 Ratings8.01 Ratings00 Ratings
    Content optimization7.713 Ratings00 Ratings00 Ratings
    Workflow management8.414 Ratings9.01 Ratings7.04 Ratings
    Engagement
    Comparison of Engagement features of Sendible and Shoutlet (Discontinued) and SocialPilot
    Feature
    Sendible
    7.7
    12 Ratings
    5% below category average
    Shoutlet (Discontinued)
    9.0
    1 Ratings
    10% above category average
    SocialPilot
    10.0
    4 Ratings
    21% above category average
    Automated routing and prioritization7.511 Ratings9.01 Ratings00 Ratings
    Customer interaction histories5.59 Ratings9.01 Ratings00 Ratings
    Bulk actions10.011 Ratings00 Ratings10.04 Ratings
    Marketing
    Comparison of Marketing features of Sendible and Shoutlet (Discontinued) and SocialPilot
    Feature
    Sendible
    7.0
    9 Ratings
    10% below category average
    Shoutlet (Discontinued)
    8.7
    1 Ratings
    12% above category average
    SocialPilot
    2.0
    4 Ratings
    118% below category average
    Lead generation9.04 Ratings8.01 Ratings00 Ratings
    Content marketing9.09 Ratings9.01 Ratings2.04 Ratings
    Paid media management1.01 Ratings00 Ratings2.04 Ratings
    Campaigns and promotions9.02 Ratings9.01 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Sendible and Shoutlet (Discontinued) and SocialPilot
    Feature
    Sendible
    9.1
    15 Ratings
    9% above category average
    Shoutlet (Discontinued)
    9.0
    1 Ratings
    8% above category average
    SocialPilot
    9.0
    4 Ratings
    8% above category average
    Twitter10.013 Ratings9.01 Ratings10.04 Ratings
    Facebook10.015 Ratings9.01 Ratings10.04 Ratings
    LinkedIn10.014 Ratings9.01 Ratings10.04 Ratings
    Google+10.08 Ratings9.01 Ratings00 Ratings
    Instagram10.012 Ratings00 Ratings6.04 Ratings
    Pinterest5.56 Ratings00 Ratings9.03 Ratings
    YouTube8.410 Ratings00 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Sendible and Shoutlet (Discontinued) and SocialPilot
    Feature
    Sendible
    7.0
    11 Ratings
    10% below category average
    Shoutlet (Discontinued)
    7.7
    1 Ratings
    0% below category average
    SocialPilot
    10.0
    3 Ratings
    26% above category average
    Campaign success analytics7.011 Ratings8.01 Ratings10.03 Ratings
    Real-time tracking7.09 Ratings8.01 Ratings10.02 Ratings
    Competitor analysis7.05 Ratings7.01 Ratings00 Ratings
    Account management
    Comparison of Account management features of Sendible and Shoutlet (Discontinued) and SocialPilot
    Feature
    Sendible
    5.9
    14 Ratings
    29% below category average
    Shoutlet (Discontinued)
    -
    Ratings
    SocialPilot
    7.5
    4 Ratings
    5% below category average
    Role-based user permissions & privileges9.714 Ratings00 Ratings9.04 Ratings
    Mobile access2.110 Ratings00 Ratings6.04 Ratings
    Best Alternatives
    SendibleShoutlet (Discontinued)SocialPilot
    Small Businesses
    Publer
    Score9.6 out of 10
    Sendible
    Score7.2 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Emplifi
    Score8.9 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    SendibleShoutlet (Discontinued)SocialPilot
    Likelihood to Recommend
    9.3
    (19 ratings)
    8.0
    (25 ratings)
    8.0
    (4 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    1.3
    (24 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (6 ratings)
    7.7
    (4 ratings)
    8.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (3 ratings)
    7.3
    (1 ratings)
    10.0
    (2 ratings)
    User Testimonials
    SendibleShoutlet (Discontinued)SocialPilot
    Likelihood to Recommend
    Sendible
    I have a fairly straightforward use case for Sendible and it meets almost all of my needs. If you are a small company that needs a collaborative solution to social media content creation, and likely has a small team (or no team) to manage social media postings, I think Sendible is likely a great tool to schedule posts and largely automate social media marketing. A larger company or more involved marketing team could still use Sendible to schedule and collaborate on posts. However, there may be additional features they may want or need (like the ability to promote posts) that may not be available with Sendible.
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    I think Shoutlet is an excellent tool for any mid-sized to larger company looking to improve their social strategy. While it does have some minor improvements that can be made, it's overall an impressive way to mass post to multiple networks and interact and engage with your followers in the social space. I feel at this time that a smaller company could probably benefit from a lesser in-depth version of this tool at this time
    Incentivized
    Read full review
    group.one
    Content creators who want to be everywhere at once with limited time! Or those who really see the importance in a content calendar (I know for most it's important - for me, not so much)
    Incentivized
    Read full review
    Pros
    Sendible
    • Easy to schedule and post to all of your social media platforms.
    • Customer support is very accommodating and always there to help. I have never had an issue with reaching someone whether it was for a quick question or to demo other features.
    • They have an awesome affiliate program (example: I earned over $600 from one company clicking through an signing up from my affiliate link - yay!)
    • Compared to other social media platforms, Sendible has been the most robust with features and ease of use.
    • They are always making advances and upgrades to their service offerings to better meet the needs of their customers.
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    • The ability to manage and publish to various social accounts from one platform. This feature helped us to have a cohesive social strategy and saved us a lot of time having to go back and forth between accounts.
    • The module that allowed us to build contests and custom landing pages was perhaps my favorite part. For the contests, it proved to be ultra convenient to be able to build, host and run social promotions through the same platform that housed our social accounts and lists. From a landing-page-design standpoint, it was also wonderful and time-effective for each individual department to be able to build professional and dynamic pages themselves rather than tasking it to our web designers who really didn't have the time.
    • I was also very pleased with the customer service we received from the Shoulet team. From the original demo, to the training sessions, all the way through to back-end service maintenance, everyone we dealt with was available, accommodating and friendly. Not entirely common in this day in age.
    Incentivized
    Read full review
    group.one
    • Scheduled Posting
    • Multi Platform Posting
    • Analytics and Reporting
    • Multi User Accounts with different user privileges
    Read full review
    Cons
    Sendible
    • Inbox. The inbox of incoming messages/posts is very clunky. Threads are separated into individual messages, making it difficult to follow conversations.
    • Reporting. The included reporting features are limited and don't allow for enough customization to be worth using.
    • Hashtags. When discussing the 10 most common mistakes (or whatever the title might be), we are unable to say "You won't believe #3" because the system reads this as a hashtag to link rather than just a number. It adds on editing time when approving posts.
    • Default settings. As a Social Media Manager, it is annoying to have myself set as default when looking at the content calendar. I don't write the posts, just approved and schedule them, so manually entering in my writers' names in the filters could be made easier by making this an editable feature.
    • Instagram. You cannot post multiple images in a single Instagram post from Sendible.
    • Service Lists. They are supposed to be helpful in grouping your services (we do this by brand), however, these lists don't pull the information you put on individual services. So if I have a list with Facebook, Instagram, and Pinterest for Brand A, you can't just add the Brand A Service List filter onto the calendar and see all of those posts that are scheduled. They don't seem to have much purpose at all.
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    • I would like to see Shoutlet improve the usability of their "Shoutlet Profiles" module. It has improved over time, but I would like to see more individual user metrics such as affinity, time spent engaged per user, and monthly interactions by user.
    • I would also like to see Shoutlet redesign their "manage urls" module and URL shortener. The shortener works well, but I would like the interface to be more user friendly, and be able to access it throughout the rest of the tool. Perhaps in a slide out drawer.
    • Unfortunately, Shoutlet does not offer a Pin scheduling tool at this time. This would be a HUGE asset for them to have.
    Read full review
    group.one
    • [I feel] Instagram analytics are lacking
    • The free plan is not complete
    Incentivized
    Read full review
    Likelihood to Renew
    Sendible
    If I am given a larger budget to work with then I'd like a program that tracks and collects my PR hits, as well as sends me important info to respond to. I realy like the way New Brand Analytics tracks my Trip Advisor,etc ratings
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    While I do not have direct control over the renewal of our contract, I am definitely lobbying to not only renew the contract, but expand our contract with Shoutlet to include more of our company's accounts in our Shoutlet account for the many reasons already stated. By pulling all of our accounts, pages and platforms into one media management tool, we'll be able to better serve our fans, members, patients and employees. It will cut down time it takes for us to post across our entire company's breadth of social media options while sharing more easily between locations and entities. For medium and large scale enterprises, Shoutlet is hard to beat.
    Read full review
    group.one
    No answers on this topic
    Usability
    Sendible
    Sendible is 100% web based so managing social media platforms can be done from anywhere with internet connectivity. During registration, Sendible takes its users on a tour of its main features. The sleek design was engineered by professionals who have great interest in social media marketing. There is ample support in case users get lost and there is no learning curve.
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    While some things do require a little training, a quick phone training session or reading an online guide usually suffices. I've never needed multiple training sessions for any part of Shoutlet. As someone with very little coding/programming background (read: absolutely none), I am always able to accomplish what is needed without feeling over my head or needing help.
    Read full review
    group.one
    Due to the huge advancements in AI now, while I still love SocialPilot and have no intention of leaving, I'm excited and hopeful that SocialPilot is working on more AI integrations to build up this platform as a better, well-rounded tool for creators. For example, Beacons is inspirational regarding the all-in-one tools (not the same, nor a competitor, but worth checking out).
    Incentivized
    Read full review
    Performance
    Sendible
    No answers on this topic
    Khoros (Formerly Spredfast + Lithium)
    In general, the software works really well. I get weird errors for time to time. Tech Therapy does a great job helping when things go awry
    Read full review
    group.one
    No answers on this topic
    Support Rating
    Sendible
    Sendible has a great resource center which I have used multiple times throughout my year using the platform. There are plenty of troubleshooting articles and guides that make it easy to uncover the root of any small issues I may have.
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    I feel that the level of support I get from Shoutlet is far beyond the level of support I've received from other companies in a variety of services. It would be nice to have a regular update from Tech Therapy that lists out any potential bugs they're working to fix for the various browsers they support. Sometimes I wonder if I'm experiencing an issue simply because I use Firefox vs. Chrome.
    Read full review
    group.one
    I've not had to use support
    Read full review
    Alternatives Considered
    Sendible
    While lacking in some features compared to those big alternatives, Sendible doesn't stop releasing new features every few months and doesn't cost nearly as much monthly as they do for the amount of profiles they allow to manage. Overall I'd say it's a solid competitor if they keep the updates coming and optimize the platform a little
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    Shoutlet is infinitely more advanced than SocialMadeSimple. It is a much more complex and in-depth platform. We actually changed to SocialMadeSimple after Shoutlet and I miss how easy to use and advanced it was in comparison. It was a money decision but if they were the same price, I would absolutely insist we go back
    Incentivized
    Read full review
    group.one
    Incentivized
    Read full review
    Return on Investment
    Sendible
    • It helps my business, to manage my clients social media.
    • However I was hoping to capture more people who want to use the tool as DIY which has not happened.
    • I do not want to let it go but it is currently more of an expense then bringing in a return.
    Incentivized
    Read full review
    Khoros (Formerly Spredfast + Lithium)
    • Allows our small staff to provide our clients with world-class service and data.
    • Exponentially improved fan base expansion for our clients.
    • Rapid response for customer service issues for clients - allowing us to help our clients prevent their social media presence from becoming the Complaint Department, rather a true community of fans and supporters of a brand.
    Read full review
    group.one
    • Scheduling and posting in bulk
    • Saves time through content recycling
    • The affordable marketing solutions have promoted the business
    Incentivized
    Read full review
    ScreenShots

    Sendible Screenshots

    Screenshot of StreamsScreenshot of Monitoring KeywordsScreenshot of ReportingScreenshot of Content SuggestionsScreenshot of Compose BoxScreenshot of Bulk Importer

    SocialPilot Screenshots

    Screenshot of CalendarScreenshot of AnalyticsScreenshot of DashboardScreenshot of LibrariesScreenshot of Post ComposerScreenshot of Social Inbox