TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SentricHR

    Score10 out of 10
    N/ASentricHR (formerly SentricWorkForce) is a general HRIS platform that also provides payroll, tax filing, time and attendance, capabilities via a cloud-based system, from Sentric in Canonsburg, Pennsylvania.N/A

    When I Work

    Score6.5 out of 10
    N/AWhen I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.

    $2.50

    per month per user

    Pricing
    SentricHRWhen I Work
    Editions & Modules
    No answers on this topic
    Essentials
    $2.50
    per month per user
    Essentials + Attendance
    $4
    per month per user
    Pro
    $5
    per month per user
    Pro + Attendance
    $7
    per month per user
    Premium
    $8
    per month per user
    Premium + Attendance
    $10
    per month per user
    Offerings
    Pricing Offerings
    SentricHRWhen I Work
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SentricHRWhen I Work
    Considered Both Products
    Sentric
    No answer on this topic
    When I Work
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    21 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    15 Answers
    Features
    SentricHRWhen I Work
    Human Resource Management
    Comparison of Human Resource Management features of SentricHR (SentricWorkforce) and When I Work
    Feature
    SentricHR (SentricWorkforce)
    9.0
    2 Ratings
    9% above category average
    When I Work
    -
    Ratings
    Employee demographic data10.02 Ratings00 Ratings
    Employment history10.02 Ratings00 Ratings
    Job profiles and administration10.02 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.5.02 Ratings00 Ratings
    Organizational charting10.02 Ratings00 Ratings
    Organization and location management10.02 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)8.02 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of SentricHR (SentricWorkforce) and When I Work
    Feature
    SentricHR (SentricWorkforce)
    10.0
    2 Ratings
    20% above category average
    When I Work
    -
    Ratings
    Pay calculation10.02 Ratings00 Ratings
    Support for external payroll vendors10.02 Ratings00 Ratings
    Off-cycle/On-Demand payment10.01 Ratings00 Ratings
    Benefit plan administration10.01 Ratings00 Ratings
    Direct deposit files10.02 Ratings00 Ratings
    Salary revision and increment management10.02 Ratings00 Ratings
    Reimbursement management10.02 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of SentricHR (SentricWorkforce) and When I Work
    Feature
    SentricHR (SentricWorkforce)
    7.7
    2 Ratings
    7% below category average
    When I Work
    -
    Ratings
    Approval workflow10.02 Ratings00 Ratings
    Balance details8.02 Ratings00 Ratings
    Annual carry-forward and encashment5.02 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of SentricHR (SentricWorkforce) and When I Work
    Feature
    SentricHR (SentricWorkforce)
    6.4
    2 Ratings
    25% below category average
    When I Work
    -
    Ratings
    View and generate pay and benefit information10.02 Ratings00 Ratings
    Update personal information10.02 Ratings00 Ratings
    View company policy documentation1.01 Ratings00 Ratings
    Employee recognition1.01 Ratings00 Ratings
    View job history10.02 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of SentricHR (SentricWorkforce) and When I Work
    Feature
    SentricHR (SentricWorkforce)
    5.0
    1 Ratings
    46% below category average
    When I Work
    -
    Ratings
    Tracking of all physical assets5.01 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of SentricHR (SentricWorkforce) and When I Work
    Feature
    SentricHR (SentricWorkforce)
    9.3
    2 Ratings
    20% above category average
    When I Work
    -
    Ratings
    Report builder8.02 Ratings00 Ratings
    Pre-built reports10.02 Ratings00 Ratings
    Ability to combine HR data with external data10.02 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of SentricHR (SentricWorkforce) and When I Work
    Feature
    SentricHR (SentricWorkforce)
    10.0
    2 Ratings
    22% above category average
    When I Work
    -
    Ratings
    New hire portal10.02 Ratings00 Ratings
    Manager tracking tools10.02 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of SentricHR (SentricWorkforce) and When I Work
    Feature
    SentricHR (SentricWorkforce)
    6.0
    1 Ratings
    29% below category average
    When I Work
    -
    Ratings
    Corporate goal setting7.01 Ratings00 Ratings
    Individual goal setting4.01 Ratings00 Ratings
    Line-of sight-visibility5.01 Ratings00 Ratings
    Performance tracking8.01 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of SentricHR (SentricWorkforce) and When I Work
    Feature
    SentricHR (SentricWorkforce)
    4.6
    1 Ratings
    53% below category average
    When I Work
    -
    Ratings
    Performance plans3.01 Ratings00 Ratings
    Performance improvement plans3.01 Ratings00 Ratings
    Review status tracking7.01 Ratings00 Ratings
    Review reminders5.01 Ratings00 Ratings
    Multiple review frequency5.01 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of SentricHR (SentricWorkforce) and When I Work
    Feature
    SentricHR (SentricWorkforce)
    4.8
    1 Ratings
    48% below category average
    When I Work
    -
    Ratings
    Create succession plans/pools4.01 Ratings00 Ratings
    Candidate ranking9.01 Ratings00 Ratings
    Candidate search3.01 Ratings00 Ratings
    Candidate development3.01 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SentricHR (SentricWorkforce) and When I Work
    Feature
    SentricHR (SentricWorkforce)
    7.3
    1 Ratings
    8% below category average
    When I Work
    -
    Ratings
    Job Requisition Management7.01 Ratings00 Ratings
    Applicant Tracking7.01 Ratings00 Ratings
    Notifications and Alerts8.01 Ratings00 Ratings
    Best Alternatives
    SentricHRWhen I Work
    Small Businesses
    UZIO
    Score9.3 out of 10
    7shifts
    Score9.5 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    PeopleStrong
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SentricHRWhen I Work
    Likelihood to Recommend
    10.0
    (2 ratings)
    10.0
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.7
    (19 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    SentricHRWhen I Work
    Likelihood to Recommend
    Sentric
    SentricHR works well with unusual situations in payroll - they understood that our payroll is not just a basic hourly/salaried situation and were able to create codes and functions to work with our exact needs.
    Incentivized
    Read full review
    When I Work
    I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
    Incentivized
    Read full review
    Pros
    Sentric
    • Open Enrollment lets employees view and select the benefit they want for the following plan year. Sentric is easy to use and lets us in HR link their selection to their payroll records.
    • Sentric allows HR and the employee to view their paychecks. They can look at one, or many at a time.
    • When someone applies for a job via Sentric, their candidate records carry through to their employee record after we hire the person.
    Incentivized
    Read full review
    When I Work
    • When I Work allowed me to color-code each employee's schedule.
    • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
    Incentivized
    Read full review
    Cons
    Sentric
    • Make it easier to determine which report works best for our needs
    • Have the ability to create a custom report for specific instances
    • Other than that, they're perfect!
    Incentivized
    Read full review
    When I Work
    • You cannot view inactive employees on the app.
    • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
    • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
    Incentivized
    Read full review
    Likelihood to Renew
    Sentric
    No answers on this topic
    When I Work
    It's a powerful tool for employee management and intuitive to use.
    Incentivized
    Read full review
    Usability
    Sentric
    No answers on this topic
    When I Work
    While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
    Incentivized
    Read full review
    Support Rating
    Sentric
    No answers on this topic
    When I Work
    Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
    Incentivized
    Read full review
    Implementation Rating
    Sentric
    No answers on this topic
    When I Work
    Make certain your team knows how to turn off alerts and utilise the system.
    Incentivized
    Read full review
    Alternatives Considered
    Sentric
    I haven't explored the other systems in great detail. IFS didn't appear as "user-friendly". Taleo seemed to not have the capabilities Sentric did.
    Incentivized
    Read full review
    When I Work
    When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
    Incentivized
    Read full review
    Return on Investment
    Sentric
    • Not applicable for our business
    Incentivized
    Read full review
    When I Work
    • Has cut down on the time I spend scheduling.
    • Makes estimating payroll simple.
    • Is convenient for staff to use because they can utilize it on their own device.
    • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
    Incentivized
    Read full review
    ScreenShots