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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ServiceNow App Engine

    Score8.1 out of 10
    N/AServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A

    TeamDesk

    Score9 out of 10
    N/ATeamDesk is a low-code development platform for online database creation. Business owners or managers can build a unique web database solution without any programming to facilitate working with data, organize routine work and create an accessible data source for teams.

    $49

    5 users included

    Pricing
    ServiceNow App EngineTeamDesk
    Editions & Modules
    No answers on this topic
    Starter Edition
    $49
    5 users included
    Team Edition
    $99
    10 users included
    Enterprise Edition
    $249
    10 users included, Unlimited databases, Sub-domain
    Offerings
    Pricing Offerings
    ServiceNow App EngineTeamDesk
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    ServiceNow App EngineTeamDesk
    Considered Both Products
    ServiceNow
    No answer on this topic
    ForeSoft Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    12 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    100%
    Implementation went as expected
    12 Answers
    Features
    ServiceNow App EngineTeamDesk
    Low-Code Development
    Comparison of Low-Code Development features of ServiceNow App Engine and TeamDesk
    Feature
    ServiceNow App Engine
    8.1
    12 Ratings
    4% below category average
    TeamDesk
    9.2
    12 Ratings
    9% above category average
    Visual Modeling7.312 Ratings8.01 Ratings
    Drag-and-drop Interfaces8.411 Ratings00 Ratings
    Platform Security8.412 Ratings10.01 Ratings
    Platform User Management8.012 Ratings8.712 Ratings
    Reusability8.411 Ratings10.01 Ratings
    Platform Scalability8.312 Ratings9.110 Ratings
    Best Alternatives
    ServiceNow App EngineTeamDesk
    Small Businesses
    Zoho Creator
    Score7.7 out of 10
    Zoho Creator
    Score7.7 out of 10
    Medium-sized Companies
    AppSheet
    Score8.2 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    Oracle APEX
    Score9.1 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ServiceNow App EngineTeamDesk
    Likelihood to Recommend
    8.5
    (13 ratings)
    9.0
    (12 ratings)
    Usability
    8.2
    (9 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ServiceNow App EngineTeamDesk
    Likelihood to Recommend
    ServiceNow
    I suggest that people in ServiceNow start by building apps in App Engine through learning plans on the ServiceNow Developer site. It is a very guided process, and it is fun to do. Newcomers in ServiceNow can learn a lot about configuring tables, fields, behavior of fields, roles, Flows, UX, and many more. App Engine tends to make development work simpler and faster to ship. However, it can be a difficult concept for people new to ServiceNow to understand scoped applications. So there should be a brief on the App Engine homepage that mentions what can be built and includes a link to learn more about scoped apps.
    Incentivized
    Read full review
    ForeSoft Corporation
    Teamdesk is perfect for any operational tracking requirements for companies small or large, and any situation where you need to integrate with other systems since it can be set up to do that flexibly via its API and Webhooks. For example, you could track contacts, time and expense, projects and tasks, schedules, web leads, check-ins, order entry, quotes and invoices, support ticketing, and use the more advanced features to integrate with other systems to pull in currency exchange rates, various lists of data from other databases, send faxes, send bulk emails and so on. It does not do offline storage, so it would not be appropriate for a situation that offline work.
    Read full review
    Pros
    ServiceNow
    • App Engine can be used by non-developers to create Applications on the go, without coding.
    • App Engine has all the important aspects of the application available for adding or editing within a single record. Hence, it is easier to modify.
    • App Engine has a delegated development option which can be granted to specific developers or groups to manage a specific area for Scoped App Development without giving admin rights.
    Incentivized
    Read full review
    ForeSoft Corporation
    • Provide a very good, customizable user management system.
    • Gives a lot of flexibility to customize database to your needs without requiring coding skills. Even allows to customize interface if you can code in html.
    • Provides unlimited space and records.
    • Gives an opportunity to have a database on EU servers to comply with GDPR
    • Offers very good pricing options comparing to competitors (Salesforce, Quickbase, etc.) and offers unlimited space.
    • Gives an opportunity to share your ideas how to improve the platform, many of which are being implemented
    • Customers service if very helpful and friendly. All my questions were answered within a couple hours.
    Read full review
    Cons
    ServiceNow
    • The scoped app prefix should be shorter to allow appropriate application naming if it exceeds the character limit. Either the scoped app name limit shall be increased, or the limit on scoped app prefixes shall be increased to allow better naming for scoped apps.
    • It's challenging to make citizen development work at scale. Businesses want experienced pro code developers rather than citizen developers to work on this feature.
    Incentivized
    Read full review
    ForeSoft Corporation
    • The only down side that I see, is that you have to be willing to spend some time creating your database. You start with a blank canvas and all the tools you need to design a custom database. But, you have to take the time to do it. If you take that time, it is well worth it.
    Read full review
    Likelihood to Renew
    ServiceNow
    There are limited use cases where we are just using the service now app engine as of now
    Incentivized
    Read full review
    ForeSoft Corporation
    No answers on this topic
    Usability
    ServiceNow
    Overall, very much usable for anything that happens in organisation. Able to track and discover each asset in the underlying infrastructure of the organisation and manage them. It is easy to understand the impact if any asset fails and hence risk mitigation becomes easier. It is a simple tool but with everything an organisation requires to go live with maximum customer impact and satisfaction
    Incentivized
    Read full review
    ForeSoft Corporation
    No answers on this topic
    Reliability and Availability
    ServiceNow
    Almost 100% available on time
    Incentivized
    Read full review
    ForeSoft Corporation
    No answers on this topic
    Support Rating
    ServiceNow
    They tried their best to resolve our queries every time we contacted them about any technical support
    Incentivized
    Read full review
    ForeSoft Corporation
    They are simply amazing. Very fast, like I have a personal support person standing by for me and always solves my problem in one go.
    Read full review
    Implementation Rating
    ServiceNow
    App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
    Incentivized
    Read full review
    ForeSoft Corporation
    No answers on this topic
    Alternatives Considered
    ServiceNow
    There were no options from the other products because ServiceNow App Engine is a large product with many different modules, growing each year, which allows you to recreate your business processes in a very short time, making the migration to ServiceNow very easy.
    Incentivized
    Read full review
    ForeSoft Corporation
    Quickbase is a good product which I have been using for 5 years (powerful, nice interface) but - not so powerful as TeamDesk - started to move toward large companies (>50 people) - more expensive than TeamDesk Zoho was not as flexible as TeamDesk Caspio was not as powerful as TeamDesk
    Read full review
    Scalability
    ServiceNow
    It is scalable but not reliable
    Incentivized
    Read full review
    ForeSoft Corporation
    No answers on this topic
    Return on Investment
    ServiceNow
    • We have managed to close the un applied cash item from 56% to 89% in a given five working days period by using ServiceNow App Engine
    • By automating and entire money laundering process, we have managed to provide the background check data as quickly as within a day, which was actually taking weeks Same reports when we were doing the things manually.
    Incentivized
    Read full review
    ForeSoft Corporation
    • The per user cost is significantly lower than any prior option we have tried. The time spent getting things set up was time well spent for the overall long-term savings.
    Incentivized
    Read full review
    ScreenShots

    TeamDesk Screenshots

    Screenshot of Table Dashboard exampleScreenshot of Record Form exampleScreenshot of Tile View example