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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Shift4Shop

    Score1.2 out of 10
    N/AShift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The former 3dcart was acquired by Shift4 Payments in November, 2020.

    $39

    per month

    Tumblr

    Score8 out of 10
    N/ATumblr is a very easy to use microblogging platform and social networking website, owned and operated by Tumblr, Inc. The service allows users to post multimedia and other content to a short-form blog. Users can follow other users' blogs, as well as make their blogs private.N/A
    Pricing
    Shift4ShopTumblr
    Editions & Modules
    Platform Fee
    $39
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Shift4ShopTumblr
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsShift4Shop offers a free enterprise-grade plan for US customers who use their payment processing.—
    More Pricing Information
    Community Pulse
    Shift4ShopTumblr
    Considered Both Products
    Shift4
    No answer on this topic
    Tumblr
    No answer on this topic
    Key User Insights
    Would buy again
    0%
    Would buy again
    0 Answers
    No answers on this topic
    Delivers good value for the price
    0%
    Delivers good value for the price
    0 Answers
    No answers on this topic
    Happy with the feature set
    17%
    Happy with the feature set
    1 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    0%
    Lived up to sales and marketing promises
    0 Answers
    No answers on this topic
    Implementation went as expected
    0%
    Implementation went as expected
    0 Answers
    No answers on this topic
    Features
    Shift4ShopTumblr
    Online Storefront
    Comparison of Online Storefront features of Shift4Shop and Tumblr
    Feature
    Shift4Shop
    1.0
    9 Ratings
    155% below category average
    Tumblr
    -
    Ratings
    Product catalog & listings1.09 Ratings00 Ratings
    Product management1.09 Ratings00 Ratings
    Bulk product upload1.07 Ratings00 Ratings
    Branding1.08 Ratings00 Ratings
    Mobile storefront1.09 Ratings00 Ratings
    Product variations1.09 Ratings00 Ratings
    Website integration1.09 Ratings00 Ratings
    Visual customization1.09 Ratings00 Ratings
    CMS1.08 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Shift4Shop and Tumblr
    Feature
    Shift4Shop
    2.0
    9 Ratings
    117% below category average
    Tumblr
    -
    Ratings
    Abandoned cart recovery2.07 Ratings00 Ratings
    Checkout user experience2.09 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Shift4Shop and Tumblr
    Feature
    Shift4Shop
    2.0
    9 Ratings
    123% below category average
    Tumblr
    -
    Ratings
    eCommerce security2.09 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Shift4Shop and Tumblr
    Feature
    Shift4Shop
    1.7
    9 Ratings
    128% below category average
    Tumblr
    -
    Ratings
    Promotions & discounts1.09 Ratings00 Ratings
    Personalized recommendations2.98 Ratings00 Ratings
    SEO1.09 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Shift4Shop and Tumblr
    Feature
    Shift4Shop
    2.9
    9 Ratings
    94% below category average
    Tumblr
    -
    Ratings
    Multi-site management1.04 Ratings00 Ratings
    Order processing6.88 Ratings00 Ratings
    Inventory management1.07 Ratings00 Ratings
    Shipping4.98 Ratings00 Ratings
    Custom functionality1.08 Ratings00 Ratings
    Best Alternatives
    Shift4ShopTumblr
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Quora Blogs / Spaces (discontinued)
    Score8.7 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Blogger
    Score10 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Quora Blogs / Spaces (discontinued)
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Shift4ShopTumblr
    Likelihood to Recommend
    1.0
    (10 ratings)
    8.4
    (14 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    9.1
    (4 ratings)
    Usability
    4.0
    (1 ratings)
    8.0
    (2 ratings)
    Availability
    2.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    5.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    4.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    2.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    2.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Shift4ShopTumblr
    Likelihood to Recommend
    Shift4
    At this point I would recommend looking elsewhere - 8 years with a platform and finally have to switch due to the unreliability is not something a business likes to do! They should sell the platform to a company that actually cares about owning an ecommerce builder. Research Shift4 - the parent
    Read full review
    Tumblr
    Tumblr can be complicated when it comes to using it in a work setting. With the privacy options being somewhat limited, you will want to make sure that your staff are only sharing information that they are comfortable with in the public realm. You'll need to put some effort into designing an appropriate policy that covers the use of Tumblr and what content can be shared. If you're simply finding a way to engage staff and perhaps show outsiders what it is like to work at your organization, it can be used quite effectively, but you have to be mindful of how involved it gets.
    Incentivized
    Read full review
    Pros
    Shift4
    • In my opinion, charge you too much for what it is worth
    • In my opinion, tech support is always blaming client and end up fixing it own issues
    • In my experience, make you believe client is important
    Read full review
    Tumblr
    • Intuitive ease of use. It was easy to set up and get the account running immediately.
    • Simplicity. Adding text, pictures and video was easy.
    • Look & Feel. For the low maintenance approach we were aiming for, we were surprised that the site actually looked pretty slick.
    Read full review
    Cons
    Shift4
    • Page structure is all over the place. It can be difficult to find where to go to make page edits.
    • Base platform isn't very robust and requires multiple add-ons in order to add CRM, Taxes, and other capabilities
    • Reporting isn't very strong, necessitating outside analytics
    • File system is also pretty wonky and feels very primitive
    • Customer service and technical help leaves MUCH to be desired.
    • Not as many supported add-ons/plug-ins as other platforms, and many of them cost additional fees. Many of them also don't seamlessly integrate, meaning you'll need to dev the integration yourself.
    • In general, what you see in the WYSIWYG is not what you get.
    • Order System is not very intuitive for the modern era
    Incentivized
    Read full review
    Tumblr
    • It can be hard to get followers, similar to Twitter.
    • Also similar to Twitter, its possible to get followers that are in no way interested in your business and seeking to promote themselves.
    • If you want to use Tumblr to promote your products online, it can be a trial and error process that can be frustrating for businesses that have little experience with photography.
    Read full review
    Likelihood to Renew
    Shift4
    Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
    Read full review
    Tumblr
    Because of its ease of use - both on desktop and mobile - and the perks of being able to schedule a post for future release, Tumblr is a tool that we plan to continue using in the long term. Despite feeling like a primairly one-sided tool, it can also start conversations online, which is something for which we are always striving.
    Read full review
    Usability
    Shift4
    If you are looking for ultra basic interface ...
    Read full review
    Tumblr
    Tumblr is an easy to use tool. If you're looking for a simple platform that isn't complicated Tumblr works well. There are even ways to embed it to a company website.
    Read full review
    Reliability and Availability
    Shift4
    regular updates braking our site
    Read full review
    Tumblr
    No answers on this topic
    Support Rating
    Shift4
    You always manage to fins someone, but, in my experience, resolving issues are not an easy task. Why do we pay for a service , and then spend time trouble shooting constantly with them ?? In my experience, they eliminate features , send you an email what you can use instead, with instructions most people cant do without an IT guy . It feel more like an open source than a true integrated service.
    Read full review
    Tumblr
    No answers on this topic
    Implementation Rating
    Shift4
    Initially it was difficult to manage the UI to the client, and then hard to change anything , unless you used the boring and too generic templates . Their template selection is very limited , that are basically all the same with different background images and colours . If you are unfortunate to have been a long-time client, you will have to completely rebuild your store, because old templates are not supported anymore
    Read full review
    Tumblr
    No answers on this topic
    Alternatives Considered
    Shift4
    We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!
    Read full review
    Tumblr
    Tumblr turns out to be better than Facebook Pages as it allows the pages to be in the form of customizable templates. It doesn't conform to specific rules for publications beyond the provided templates. Compared to WordPress, Tumblr is much simpler to use. It doesn't require any page management skills.
    Incentivized
    Read full review
    Return on Investment
    Shift4
    • We have seen an increase in sales of 440% since starting with 3D cart.
    • We find that the 3D features of promotions, coupon codes, rewards points all make customers want to come to us or come back to us.
    • They made mobile conversion pretty easy, and our mobile traffic went from 33% to 54%.
    Incentivized
    Read full review
    Tumblr
    • Tumblr has helped me meet new people with similar interests.
    • I used it for development blog postings for a game we worked on in college.
    • N/A- Not really business oriented beyond linking to pages, but I don't have one of those businesses. I've just seen people use it for that.
    Incentivized
    Read full review
    ScreenShots

    Shift4Shop Screenshots

    Product screenshotProduct screenshot