TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Shopify Plus

    Score8.9 out of 10
    N/AShopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.

    $2,300

    per month with a 3-year commitment

    Spryker Cloud Commerce OS

    Score6.4 out of 10
    N/ASpryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as TOYOTA, HILTI, and TomTailor. The Spryker Cloud Commerce OS NOW version has been specifically developed for manufacturers and brands who want to reach customers directly online.

    $900,000

    12 month contract

    Pricing
    Shopify PlusSpryker Cloud Commerce OS
    Editions & Modules
    3-year term
    $2300
    per month
    1-year term
    $2500
    per month
    Variable licensing fees, please contact aws-marketplace@spryker.com
    $900,000.00
    12-month contract
    Offerings
    Pricing Offerings
    Shopify PlusSpryker Cloud Commerce OS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsPricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    More Pricing Information
    Community Pulse
    Shopify PlusSpryker Cloud Commerce OS
    Considered Both Products
    Shopify
    Chose Shopify Plus
    Shopify is more robust and has more functionalities than its competitors like BigCommerce and Kibo. It offers the best UI in the business and the most exhaustive app marketplace ecosystem. It is more cost effective than big system and doe snot require large teams of developers …
    Incentivized
    Spryker Systems, GmbH
    Chose Spryker Cloud Commerce OS
    Spryker Cloud Commerce OS appealed to us because they have open code, the licensing model was better compared to most vendors, and you have a high degree of developer freedom. The approach of composable commerce is good to integrate it into existing infrastructure, which is …
    Incentivized
    Chose Spryker Cloud Commerce OS
    There is Hybris and salesforce which I was thinking to choose as an opportunity. The selection goes to Spryker Cloud Commerce OS, cause it brings in all the most value for us as an agency and much more for our customers. All in all, Spryker Cloud Commerce OS has everything that …
    Incentivized
    Chose Spryker Cloud Commerce OS
    We also worked with Shopware, OXID, and Typo 3.

    Spryker Cloud Commerce OS is the most sophisticated solution in terms of architecture and performance.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    25 Answers
    99%
    Would buy again
    68 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    25 Answers
    100%
    Delivers good value for the price
    65 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    25 Answers
    96%
    Happy with the feature set
    66 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    22 Answers
    98%
    Lived up to sales and marketing promises
    45 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    22 Answers
    94%
    Implementation went as expected
    61 Answers
    Features
    Shopify PlusSpryker Cloud Commerce OS
    Online Storefront
    Comparison of Online Storefront features of Shopify Plus and Spryker Cloud Commerce OS
    Feature
    Shopify Plus
    8.4
    45 Ratings
    7% above category average
    Spryker Cloud Commerce OS
    7.9
    64 Ratings
    1% above category average
    Product catalog & listings8.743 Ratings8.360 Ratings
    Product management8.644 Ratings7.560 Ratings
    Bulk product upload8.540 Ratings8.152 Ratings
    Branding8.442 Ratings8.253 Ratings
    Mobile storefront8.643 Ratings8.451 Ratings
    Product variations7.443 Ratings7.863 Ratings
    Website integration8.339 Ratings00 Ratings
    Visual customization8.343 Ratings7.456 Ratings
    CMS8.940 Ratings7.258 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Shopify Plus and Spryker Cloud Commerce OS
    Feature
    Shopify Plus
    8.8
    44 Ratings
    14% above category average
    Spryker Cloud Commerce OS
    8.6
    58 Ratings
    12% above category average
    Abandoned cart recovery8.842 Ratings8.842 Ratings
    Checkout user experience8.743 Ratings8.358 Ratings
    Online Payment System
    Comparison of Online Payment System features of Shopify Plus and Spryker Cloud Commerce OS
    Feature
    Shopify Plus
    8.6
    42 Ratings
    3% above category average
    Spryker Cloud Commerce OS
    8.4
    55 Ratings
    0% above category average
    eCommerce security8.642 Ratings8.455 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Shopify Plus and Spryker Cloud Commerce OS
    Feature
    Shopify Plus
    8.6
    44 Ratings
    11% above category average
    Spryker Cloud Commerce OS
    7.6
    59 Ratings
    1% below category average
    Promotions & discounts8.743 Ratings7.957 Ratings
    Personalized recommendations8.638 Ratings6.842 Ratings
    SEO8.643 Ratings8.151 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Shopify Plus and Spryker Cloud Commerce OS
    Feature
    Shopify Plus
    8.2
    43 Ratings
    2% above category average
    Spryker Cloud Commerce OS
    8.4
    63 Ratings
    4% above category average
    Order processing8.743 Ratings8.859 Ratings
    Inventory management8.242 Ratings8.552 Ratings
    Shipping8.042 Ratings8.045 Ratings
    Custom functionality8.142 Ratings8.660 Ratings
    Multi-site management00 Ratings8.255 Ratings
    Best Alternatives
    Shopify PlusSpryker Cloud Commerce OS
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Shopify PlusSpryker Cloud Commerce OS
    Likelihood to Recommend
    8.8
    (45 ratings)
    8.2
    (69 ratings)
    Usability
    8.8
    (12 ratings)
    6.0
    (68 ratings)
    Support Rating
    10.0
    (1 ratings)
    5.9
    (68 ratings)
    User Testimonials
    Shopify PlusSpryker Cloud Commerce OS
    Likelihood to Recommend
    Shopify
    Shopify Plus makes order management simple and less error prone. Connecting our ERP allows us to seamlessly manage our product listings, fulfill orders, and sync customer data. Limitations to the number of product variants requires attention from our staff to make sure our products sync without issue. Other than being arbitrary, there's really no need to limit the number of product variants.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    Spryker is very well suited (B2C and/or B2B) for big companies with complex and individual business models or also if your company needs a certain level of customization. Very good fit, if you need a scalable system. It is rather not the perfect fit for small companies or companies with very basic E-Commerce needs.
    Read full review
    Pros
    Shopify
    • Syncs directly with ShipBob WMS.
    • Shopify Scripts and the Script Editors allows us to tailor our checkout screen.
    • Gives us advanced sales reporting, showing trends, performance, year to year, and even projections.
    • Scalable for high volume, handles spikes in traffic without downtime.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    • Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
    • Scaling - Modern architecture makes it possible to scale flexible.
    • Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
    • Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
    • Order Management.
    Incentivized
    Read full review
    Cons
    Shopify
    • When linking to our communication service some customers have several emails with orders and only one email generates orders. It would be nice if we could combine all of this information into one account.
    • If a customer has multiple accounts you are also unable to edit the email address as it is already used, another reason merging accounts would be helpful.
    • Some of the processes in Shopify are too easy to complete. I’m certain scenarios a peony of “are you sure you would like to complete(this action)” would be extremely helpful and avoid mistakes that are not reversible.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    • Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
    • Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
    • Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
    Incentivized
    Read full review
    Usability
    Shopify
    It is extremely easy for merchants to get to know how Shopify Plus works. Comparitive to other platforms such as Magento and WooCommerce it is extremely lean and easy to operate, meaning clients who migrate over to it find it very intuitive to use. There is also a lot of guides and up to date information online
    Incentivized
    Read full review
    Spryker Systems, GmbH
    Spryker's usability depends a lot on custom development. Therefore, I would like not to consider usability as something that comes with Spryker Cloud Commerce OS. Spryker Cloud Commerce OS; however, brings all the tools needed to design a solution with great usability.
    Read full review
    Support Rating
    Shopify
    Always are quick to answer our questions and help us find a solution
    Incentivized
    Read full review
    Spryker Systems, GmbH
    Support suffered from Spryker Cloud Commerce OS's rapid growth. Contacts, department heads, and support systems changed frequently. Support processes as well as documentation are rather poor. One notices that they are putting more effort into the customers recently, but in the course of growth, there is still a lack of focus here. As a customer, I would like to see growth at a slower pace and a phase of stabilization.
    Incentivized
    Read full review
    Alternatives Considered
    Shopify
    Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    If you compare Spryker with commerce solutions on the market, you will notice that the focus is not on the front end. Spryker assumes that the store is only one of many possible channels through which customers order today and in the future. To understand the differences, one must therefore take a look at Spryker's architecture. This is divided into the Spryker [Cloud] Commerce OS (the backend with all process-related components), the front-end modules for B2C and B2B, as well as the integration modules (middleware) and interfaces (Glue API).
    Read full review
    Return on Investment
    Shopify
    • The pricing of Shopify Plus over the regular Shopify Account solution is about 10x if not 20x the cost. But with this cost comes the increased reliability and trust you have in your eCommerce Software solution/website. We still have a great ROI with the Shopify Plus Pricing.
    • With Shopify Plus, we have been able to drill deeper into a more robust eCommerce experience for our customers
    • With Shopify Plus, we have been able to customize our Website further with recommended apps, features, and customizations based on our Dedicated Account Reps expertise.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    • Extending the reach and visibility of the brand through content and commerce.
    • Increased customer satisfaction through better accessibility (self-service) and easy access to important product information (CAD data, technical documentation, etc.).
    • Rapid deployment thanks to packaged business capabilities and clear development leads to fast ROI and low TCO.
    Incentivized
    Read full review
    ScreenShots

    Shopify Plus Screenshots

    Screenshot of The home screen of your Shopify admin, including proactive home cards and reporting and live view insights.Screenshot of Your Shopify Plus store is ready for mobile commerce. Customers can browse and buy from your store with an optimized experience on device.Screenshot of Editing products across sales channels.Screenshot of Easily edit colours, typography, settings, and drag and drop sections for each of your store's templates with the theme editor.

    Spryker Cloud Commerce OS Screenshots

    Screenshot of Out-of-the-box B2B Demo ShopScreenshot of Out-of-the-box B2C Demo ShopScreenshot of Any Device, Front-End, Touchpoint for current or future Commerce