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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Shopify Plus

    Score8.9 out of 10
    N/AShopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.

    $2,300

    per month with a 3-year commitment

    TrueCommerce

    Score6.2 out of 10
    N/ATruecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.N/A
    Pricing
    Shopify PlusTrueCommerce
    Editions & Modules
    3-year term
    $2300
    per month
    1-year term
    $2500
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Shopify PlusTrueCommerce
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Shopify PlusTrueCommerce
    Considered Both Products
    Shopify
    No answer on this topic
    TrueCommerce
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    25 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    25 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    25 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    22 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    22 Answers
    No answers on this topic
    Features
    Shopify PlusTrueCommerce
    Online Storefront
    Comparison of Online Storefront features of Shopify Plus and TrueCommerce
    Feature
    Shopify Plus
    8.4
    45 Ratings
    7% above category average
    TrueCommerce
    -
    Ratings
    Product catalog & listings8.743 Ratings00 Ratings
    Product management8.644 Ratings00 Ratings
    Bulk product upload8.540 Ratings00 Ratings
    Branding8.442 Ratings00 Ratings
    Mobile storefront8.643 Ratings00 Ratings
    Product variations7.443 Ratings00 Ratings
    Website integration8.339 Ratings00 Ratings
    Visual customization8.343 Ratings00 Ratings
    CMS8.940 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Shopify Plus and TrueCommerce
    Feature
    Shopify Plus
    8.8
    44 Ratings
    14% above category average
    TrueCommerce
    -
    Ratings
    Abandoned cart recovery8.842 Ratings00 Ratings
    Checkout user experience8.743 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Shopify Plus and TrueCommerce
    Feature
    Shopify Plus
    8.6
    42 Ratings
    3% above category average
    TrueCommerce
    -
    Ratings
    eCommerce security8.642 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Shopify Plus and TrueCommerce
    Feature
    Shopify Plus
    8.6
    44 Ratings
    11% above category average
    TrueCommerce
    -
    Ratings
    Promotions & discounts8.743 Ratings00 Ratings
    Personalized recommendations8.638 Ratings00 Ratings
    SEO8.643 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Shopify Plus and TrueCommerce
    Feature
    Shopify Plus
    8.2
    43 Ratings
    2% above category average
    TrueCommerce
    -
    Ratings
    Order processing8.743 Ratings00 Ratings
    Inventory management8.242 Ratings00 Ratings
    Shipping8.042 Ratings00 Ratings
    Custom functionality8.142 Ratings00 Ratings
    Best Alternatives
    Shopify PlusTrueCommerce
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Apache Camel
    Score7.4 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    TIBCO B2B Integration Solution
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Shopify PlusTrueCommerce
    Likelihood to Recommend
    8.8
    (45 ratings)
    10.0
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (4 ratings)
    Usability
    8.8
    (12 ratings)
    9.0
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Shopify PlusTrueCommerce
    Likelihood to Recommend
    Shopify
    Shopify Plus makes order management simple and less error prone. Connecting our ERP allows us to seamlessly manage our product listings, fulfill orders, and sync customer data. Limitations to the number of product variants requires attention from our staff to make sure our products sync without issue. Other than being arbitrary, there's really no need to limit the number of product variants.
    Incentivized
    Read full review
    TrueCommerce
    If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
    Incentivized
    Read full review
    Pros
    Shopify
    • Syncs directly with ShipBob WMS.
    • Shopify Scripts and the Script Editors allows us to tailor our checkout screen.
    • Gives us advanced sales reporting, showing trends, performance, year to year, and even projections.
    • Scalable for high volume, handles spikes in traffic without downtime.
    Incentivized
    Read full review
    TrueCommerce
    • Page layout.
    • Processing purchases.
    • Ease of creation.
    Incentivized
    Read full review
    Cons
    Shopify
    • When linking to our communication service some customers have several emails with orders and only one email generates orders. It would be nice if we could combine all of this information into one account.
    • If a customer has multiple accounts you are also unable to edit the email address as it is already used, another reason merging accounts would be helpful.
    • Some of the processes in Shopify are too easy to complete. I’m certain scenarios a peony of “are you sure you would like to complete(this action)” would be extremely helpful and avoid mistakes that are not reversible.
    Incentivized
    Read full review
    TrueCommerce
    • Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
    • Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
    • Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
    Incentivized
    Read full review
    Likelihood to Renew
    Shopify
    No answers on this topic
    TrueCommerce
    I no longer work in a company that would utilize it.
    Read full review
    Usability
    Shopify
    It is extremely easy for merchants to get to know how Shopify Plus works. Comparitive to other platforms such as Magento and WooCommerce it is extremely lean and easy to operate, meaning clients who migrate over to it find it very intuitive to use. There is also a lot of guides and up to date information online
    Incentivized
    Read full review
    TrueCommerce
    I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
    Incentivized
    Read full review
    Support Rating
    Shopify
    Always are quick to answer our questions and help us find a solution
    Incentivized
    Read full review
    TrueCommerce
    We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.
    Incentivized
    Read full review
    Implementation Rating
    Shopify
    No answers on this topic
    TrueCommerce
    I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
    Incentivized
    Read full review
    Alternatives Considered
    Shopify
    Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
    Incentivized
    Read full review
    TrueCommerce
    When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
    Incentivized
    Read full review
    Return on Investment
    Shopify
    • The pricing of Shopify Plus over the regular Shopify Account solution is about 10x if not 20x the cost. But with this cost comes the increased reliability and trust you have in your eCommerce Software solution/website. We still have a great ROI with the Shopify Plus Pricing.
    • With Shopify Plus, we have been able to drill deeper into a more robust eCommerce experience for our customers
    • With Shopify Plus, we have been able to customize our Website further with recommended apps, features, and customizations based on our Dedicated Account Reps expertise.
    Incentivized
    Read full review
    TrueCommerce
    • Decreased efficiency in terms of how long it takes to enter order.
    • Very quick with reporting which was great for meetings and customer service calls.
    • Inefficient in terms of shipping abilities.
    Read full review
    ScreenShots

    Shopify Plus Screenshots

    Screenshot of The home screen of your Shopify admin, including proactive home cards and reporting and live view insights.Screenshot of Your Shopify Plus store is ready for mobile commerce. Customers can browse and buy from your store with an optimized experience on device.Screenshot of Editing products across sales channels.Screenshot of Easily edit colours, typography, settings, and drag and drop sections for each of your store's templates with the theme editor.