What users are saying about
Top Rated
484 Ratings
Top Rated
484 Ratings
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Score 8.8 out of 100
7 Ratings
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Score 9 out of 100

Feature Set Ratings

  • Shopify ranks higher in 1 feature set: Online Shopping Cart
  • TrueCommerce Nexternal ranks higher in 4 feature sets: Online Storefront, Online Payment System, eCommerce Marketing, eCommerce Business Management

Online Storefront

8.2

Shopify

82%
10.0

TrueCommerce Nexternal

100%
TrueCommerce Nexternal ranks higher in 6/9 features

Product catalog & listings

8.4
84%
130 Ratings
10.0
100%
1 Rating

Product management

8.6
86%
128 Ratings
10.0
100%
1 Rating

Bulk product upload

7.8
78%
111 Ratings
N/A
0 Ratings

Branding

8.2
82%
129 Ratings
N/A
0 Ratings

Mobile storefront

8.6
86%
126 Ratings
10.0
100%
1 Rating

Product variations

8.0
80%
122 Ratings
10.0
100%
1 Rating

Website integration

8.4
84%
123 Ratings
10.0
100%
1 Rating

Visual customization

7.5
75%
128 Ratings
10.0
100%
1 Rating

CMS

7.9
79%
105 Ratings
N/A
0 Ratings

Online Shopping Cart

8.3

Shopify

83%
8.0

TrueCommerce Nexternal

80%
Shopify ranks higher in 2/2 features

Abandoned cart recovery

8.0
80%
115 Ratings
N/A
0 Ratings

Checkout user experience

8.6
86%
122 Ratings
8.0
80%
1 Rating

Online Payment System

8.9

Shopify

89%
10.0

TrueCommerce Nexternal

100%
TrueCommerce Nexternal ranks higher in 1/1 features

eCommerce security

8.9
89%
126 Ratings
10.0
100%
1 Rating

eCommerce Marketing

8.1

Shopify

81%
10.0

TrueCommerce Nexternal

100%
TrueCommerce Nexternal ranks higher in 2/3 features

Promotions & discounts

8.1
81%
124 Ratings
10.0
100%
1 Rating

Personalized recommendations

8.4
84%
32 Ratings
10.0
100%
1 Rating

SEO

7.9
79%
120 Ratings
N/A
0 Ratings

eCommerce Business Management

7.7

Shopify

77%
10.0

TrueCommerce Nexternal

100%
TrueCommerce Nexternal ranks higher in 3/5 features

Multi-site management

6.7
67%
19 Ratings
N/A
0 Ratings

Order processing

8.3
83%
127 Ratings
10.0
100%
1 Rating

Inventory management

8.4
84%
126 Ratings
N/A
0 Ratings

Shipping

8.1
81%
119 Ratings
10.0
100%
1 Rating

Custom functionality

7.2
72%
119 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • Shopify is rated higher in 1 area: Usability
  • TrueCommerce Nexternal is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
  • Shopify and TrueCommerce Nexternal are tied in 2 areas: Support Rating, Implementation Rating

Likelihood to Recommend

8.8

Shopify

88%
143 Ratings
10.0

TrueCommerce Nexternal

100%
4 Ratings

Likelihood to Renew

9.2

Shopify

92%
15 Ratings
10.0

TrueCommerce Nexternal

100%
4 Ratings

Usability

10.0

Shopify

100%
3 Ratings
9.0

TrueCommerce Nexternal

90%
2 Ratings

Availability

10.0

Shopify

100%
2 Ratings

TrueCommerce Nexternal

N/A
0 Ratings

Support Rating

10.0

Shopify

100%
4 Ratings
10.0

TrueCommerce Nexternal

100%
4 Ratings

Implementation Rating

10.0

Shopify

100%
2 Ratings
10.0

TrueCommerce Nexternal

100%
2 Ratings

Likelihood to Recommend

Shopify

Shopify is a great platform for SMEs who want to launch an e-commerce store without wanting to spend a lot of money. It's pretty easy to set up and launch a website and does not require any hardcore coding [over-riding the need for] hiring a developer. Moreover, integrating with social media platforms such as Facebook and Instagram is also pretty easy and straight forward which makes it even better. However, if an organization is looking forward to customizing it completely according to their needs, they would have to get Shopify's Advance subscription which is $79 per month which could be a bit high for a small and medium enterprise.
Muhammad Waleed | TrustRadius Reviewer

TrueCommerce Nexternal

If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
Kielly Lewis | TrustRadius Reviewer

Pros

Shopify

  • It is definitely easy to set up and get going. This does not take a lot of work or effort on the user end, especially if using templates.
  • Low code platform. You can. make customizations without code.
  • The integrations are diverse and increase functionality.
Anonymous | TrustRadius Reviewer

TrueCommerce Nexternal

  • Page layout.
  • Processing purchases.
  • Ease of creation.
TED GREINER | TrustRadius Reviewer

Cons

Shopify

  • The main drawback that I am facing in Shopify for a long time is that their sales analytics system is not up to mark. As I am using Shopify to run different stores for my organization it does not get updated after-sales and does not provide the right analytics about the product strength and number of sales.
  • Secondly, Shopify has different apps which are best to run the store on max strength but they are very much costly like inventory management, generating multiple discount codes, and more robust customizable editing.
Bart Kogan | TrustRadius Reviewer

TrueCommerce Nexternal

  • Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
  • Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
  • Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
Katie Partridge | TrustRadius Reviewer

Pricing Details

Shopify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$29 per month

Shopify Editions & Modules

Edition
Shopify Lite$91
Basic Shopify$291
Shopify$791
Advanced Shopify$2991
Shopify Plus$2,0001
  1. per month
Additional Pricing Details

TrueCommerce Nexternal

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

TrueCommerce Nexternal Editions & Modules

Additional Pricing Details

Likelihood to Renew

Shopify

Shopify 9.2
Based on 15 answers
Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
Anonymous | TrustRadius Reviewer

TrueCommerce Nexternal

TrueCommerce Nexternal 10.0
Based on 4 answers
I no longer work in a company that would utilize it.
Stephanie Barnett | TrustRadius Reviewer

Usability

Shopify

Shopify 10.0
Based on 3 answers
I think most people are able to suer Shopify that have used a computer. There are some features that take a bit longer to learn. If you are not a creative person it may be a bit more difficult to learn the website customization, but with a help guide or tutorial it will only take a few tries to understand how to work the interface
Anonymous | TrustRadius Reviewer

TrueCommerce Nexternal

TrueCommerce Nexternal 9.0
Based on 2 answers
I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
Kielly Lewis | TrustRadius Reviewer

Support Rating

Shopify

Shopify 10.0
Based on 4 answers
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
Paul Francis Jones | TrustRadius Reviewer

TrueCommerce Nexternal

TrueCommerce Nexternal 10.0
Based on 4 answers
We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.
Katie Partridge | TrustRadius Reviewer

Implementation Rating

Shopify

Shopify 10.0
Based on 2 answers
Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
Anonymous | TrustRadius Reviewer

TrueCommerce Nexternal

TrueCommerce Nexternal 10.0
Based on 2 answers
I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
Kielly Lewis | TrustRadius Reviewer

Alternatives Considered

Shopify

The old platform that I used could not help us to meet our requirements. It was not helping us properly, then I got to know about Shopify and started using it. After 1 month [of] usage of Shopify we could understand that this is the best platform [for E-commerce] to make better sales and goodwill. Shopify helped us to get a proper idea of the analytics of the website. Shopify [supports] most of the [applications] and helps us to make better results.
Rejoy Varghese | TrustRadius Reviewer

TrueCommerce Nexternal

When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
TED GREINER | TrustRadius Reviewer

Return on Investment

Shopify

  • Small vendor can't make more sell as they needs to pay monthly plan and commission on sale.
  • For large vendor it is really good sell products easily to using powerful SEO features and Shopify promotes products on they side also.
  • Used power algorithm for Abandoned cart and catalog search.
Anonymous | TrustRadius Reviewer

TrueCommerce Nexternal

  • Decreased efficiency in terms of how long it takes to enter order.
  • Very quick with reporting which was great for meetings and customer service calls.
  • Inefficient in terms of shipping abilities.
Stephanie Barnett | TrustRadius Reviewer

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