Skyvia Backup vs. SugarSync

Skyvia Backup is well suited for Salesforce backup creation, retention, and partial restoration.

When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.

Incentivized

• Skyvia Backup is a web tool, that's why we don't need to install and maintain it. The interface is pretty intuitive and you can clearly see what's going on with your backups, compare backup versions, and restore specific records per request.

• Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
• Works in the background - although this is true for all
• You can share with others - including those who do not use SugarSync

Incentivized

• We'd like some improvement on backup email notification - we receive emails if the backup creation has failed for some reason, but we don't receive them when it has been completed, or when we run out of disk space. It requires spending some additional time to log in and check whether the disk space is still enough. Would be great to save this time for other tasks.

• Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.

Incentivized

1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse

Easy to configure, not much technical knowledge required

I love their Customer Care Team.

Customer service is amazing, they are always fast to respond and very helpful.

Incentivized

We evaluated Spanning Backup for Salesforce, but it didn't match our business scenario, as they create daily incremental backups without a possibility for retention.

SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.

Incentivized

• We haven't measured the ROI yet, but the fact that we don't have to pay per each user that accesses our backup account is very beneficial to us, as we are a small organization.

• There were some opensource alternatives but we wanted something with better support which SugarSync offers.
• We achieved faster project collaboration with SugarSync.

Incentivized